---
description: Squadcast : qu'en pensent les utilisateurs ? Lisez les avis clients sur Squadcast, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Squadcast - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des incidents](/directory/31332/incident-management/software) > [Squadcast](/software/182098/squadcast)

# Squadcast

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> Cet plateforme de réponse aux incidents aide les équipes techniques à suivre les statuts, à réagir et à obtenir des informations sur tous les incidents signalés.
> 
> Conclusion : 9 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Squadcast ?

Conçue pour les entreprises de toutes tailles dans les secteurs des soins de santé et des télécommunications, entre autres, cette solution de gestion des incidents aide les entreprises à gérer les alertes et les incidents en situation d'urgence.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 9 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Squadcast
- **Fondé**: 2017

## Contexte commercial

- **À partir de**: 12,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Albanie, Allemagne, Andorre, Argentine, Australie, Autriche, Belgique, Biélorussie, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chili, Chypre, Colombie, Croatie, Danemark, Espagne, Estonie et 54 de plus

##  Fonctionnalités

- Accès et contrôle à distance
- Alertes/Notifications
- Alerts/Escalation
- Audit des problèmes
- Communication bidirectionnelle
- Contrôles/Permissions d'accès
- Définition des priorités
- Gestion de la conformité
- Gestion des billets
- Gestion des communications
- Gestion des enquêtes
- Gestion des incidents
- Gestion des tâches
- Logiciels d'actions préventives et correctives
- Modèles
- Monitoring
- Outils de collaboration
- Piste d'audit
- Planification des gardes
- Planification des scénarios
- Rapports d'incidents
- Rapports et statistiques
- Rapports informatiques
- Real-Time Notifications
- Suivi des statuts
- Tableau de bord

## Intégrations (50 au total)

- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Lambda
- Airbrake
- Amazon CloudWatch
- Asana
- Better Stack
- Bitbucket
- Bitrix24
- Blue Matador
- BugSnag
- CircleCI
- Cisco DNA
- Cisco Meraki
- Cloudflare

... et 35 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software)

## Catégories connexes

- [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software)
- [Suivi des problèmes](https://www.capterra.lu/directory/30675/issue-tracking/software)
- [Outils DevOps](https://www.capterra.lu/directory/31120/devops/software)
- [Logiciels de Emergency Notification System (ENS)](https://www.capterra.lu/directory/31357/emergency-notification/software)
- [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software)

##  Logiciels similaires

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2. [Iru](https://www.capterra.lu/software/181954/Iru) — 4.9/5 (477 reviews)
3. [JIRA Service Management](https://www.capterra.lu/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [PDQ Deploy & Inventory](https://www.capterra.lu/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
5. [Wrike](https://www.capterra.lu/software/76113/wrike) — 4.4/5 (2887 reviews)

## Avis

### "It is the system that does best what it sets out to do" — 5.0/5

> **Bruno** | *28 octobre 2021* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: As stated in the title, the functionalities provided in the platform work very well: the interface is aesthetically pleasing, easy to use and understand, the presentation of the flow in which tickets and issues are escalated is very clear and the data analysis can be done in the platform is exceptional, including calculating metrics and performance indicators of the IT services in question.
> 
> **Inconvénients**: The problem is not what the platform does (because what it does, it does well), but what it doesn't do. As it is not a complete solution, it requires IT teams to operate multiple systems. The idea of separating IT services from the elements that make up the service is good, but it requires using integration with another platform just to take care of the elements that make up the services. This can increase the final cost of the IT service management solution.
> 
> For two years I worked as an IT services manager for a public agency. During this period, I tested multiple tools in order to select a tool for acquisition, but I ended up deciding to build an in-house tool to specifically meet our demands.

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### "A Must Have for Podcasters\!" — 5.0/5

> **Morgan** | *16 septembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Creating and scheduling the events are incredibly easy. I enjoy the dashboard as it makes staying organized and updated on all meetings very simple. The recording quality is also fantastic in addition to the ease to download the files into our other software.
> 
> **Inconvénients**: We haven't ran into any issues or dislikes at this time.
> 
> Overall we are very pleased with this platform that we utilize to record podcast episodes.

-----

### "Poor service" — 1.0/5

> **Sylvia** | *28 février 2023* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10
> 
> **Avantages**: I didn’t like anything about their services. You never speak to a person
> 
> **Inconvénients**: never use the software. Their service is poor management the whole company. no communication No good phone numbers. There’s never anyone to speak to. They say 7 days free trial. Collect your information credit card information you cancel, but they still charge You be careful. They did this to me two months in a row. Never got my money back\!
> 
> Very poor

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### "Squadcast: Been there." — 5.0/5

> **Utkarsh** | *4 septembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Custom definable escalation policy

- You can integrate with N number of services with Squadcast

- Complete transparency of the incident response process

- Simple UI/UX and brilliant features to eliminate unwanted alerts
> 
> **Inconvénients**: I can't find any, really happy as of now
> 
> Best Centralised incident management tool.

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### "Most reliable platform for incident management and on call support" — 5.0/5

> **Dhavan** | *10 juillet 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Squadcast is one of the most efficient tools for incident reporting and management. It is very accurate and provides real-time notification of incidents. It also allows the management of on-call support and setting up escalation policies to ensure a timely response. I also like its ability to identify recurring issues. It is also very simple to integrate Squadcast with another monitoring app like a new relic.
> 
> **Inconvénients**: I can't think of anything which needs improvement in Squadcast
> 
> I had a great experience with Squadcast. It is a very easy-to-use and efficient tool for incident reporting.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/182098/squadcast)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/182098/Squadcast/> |
| en-AE | <https://www.capterra.ae/software/182098/squadcast> |
| en-AU | <https://www.capterra.com.au/software/182098/squadcast> |
| en-CA | <https://www.capterra.ca/software/182098/squadcast> |
| en-GB | <https://www.capterra.co.uk/software/182098/squadcast> |
| en-IE | <https://www.capterra.ie/software/182098/squadcast> |
| en-IL | <https://www.capterra.co.il/software/182098/squadcast> |
| en-IN | <https://www.capterra.in/software/182098/squadcast> |
| en-NZ | <https://www.capterra.co.nz/software/182098/squadcast> |
| en-SG | <https://www.capterra.com.sg/software/182098/squadcast> |
| en-ZA | <https://www.capterra.co.za/software/182098/squadcast> |
| fr | <https://www.capterra.fr/software/182098/squadcast> |
| fr-BE | <https://fr.capterra.be/software/182098/squadcast> |
| fr-CA | <https://fr.capterra.ca/software/182098/squadcast> |
| fr-LU | <https://www.capterra.lu/software/182098/squadcast> |

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