---
description: Email Meter Enterprise : qu'en pensent les utilisateurs ? Lisez les avis clients sur Email Meter Enterprise, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Email Meter Enterprise - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'analyse marketing](/directory/31018/marketing-analytics/software) > [Email Meter Enterprise](/software/182763/email-meter-enterprise)

# Email Meter Enterprise

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> Plateforme d'analyse d'e-mails qui facilite le suivi et l'analyse des volumes d'e-mails, des délais de réponse, des SLA, etc.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Email Meter Enterprise ?

L’éditeur offre ses services aux entreprises de toutes tailles, des start-up aux entreprises du Fortune 1000, en mesure de tirer parti d’Email Meter pour mesurer les KPI au sein de leurs équipes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 20 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Email Meter
- **Pays**: Exton, É.-U.
- **Fondé**: 2011

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Alertes de compte
- Alertes/Notifications
- Analyse de la productivité
- Analyse des tendances
- Analyse prédictive
- Analyse visuelle
- Boîtes de réception partagées
- Connecteurs de données
- Contrôles/Permissions d'accès
- Intégration des employés
- Mesure des performances
- Rapports ad hoc
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Real-Time Monitoring
- Recherche/Filtre
- Suivi de l'activité des employés
- Suivi des activités
- Suivi des e-mails
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Time Series Analysis
- Visualisation de données

## Intégrations (7 au total)

- Google Cloud BigQuery
- Google Data Studio
- Google Workspace
- Looker
- Microsoft Power BI
- Slack
- Tableau

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'analyse marketing](https://www.capterra.lu/directory/31018/marketing-analytics/software)

## Catégories connexes

- [Logiciels d'analyse marketing](https://www.capterra.lu/directory/31018/marketing-analytics/software)
- [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)
- [Logiciels de HR analytics](https://www.capterra.lu/directory/31064/hr-analytics/software)
- [Logiciels de gestion des performances commerciales](https://www.capterra.lu/directory/33455/sales-performance-management/software)

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3. [ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Missive](https://www.capterra.lu/software/152884/missive) — 4.9/5 (147 reviews)

## Avis

### "Get useful data, easily" — 5.0/5

> **Natalia** | *12 août 2020* | Philanthropie | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I liked best as the admin was being able to see my whole team's data side by side to see amount of emails for each person. The team and individuals had specific goals and the Email Meter data provided the metric. For example, we wanted to reduce internal email as a team and so we looked internal vs. external emails to understand how we were doing. Individuals had goals for increasing responsiveness, so we looked at and reply rates to see how quickly we were responding to clients. We were also able to see who each person was emailing the most to understand which clients we were interacting with more.
> 
> **Inconvénients**: The paid version has more features than the free version. I think in the free version we could only get a few months history. We switched to the paid version to get more features, which included having access to the full history.
> 
> My overall experience was great. When I had a question, the team was responsive, informative, and timely.  The data was useful and allowed us to understand our email and business practices on a team and individual level.

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### "Good tool\!" — 4.0/5

> **Daniela** | *31 août 2021* | Logiciels | Taux de recommandation : 7.0/10
> 
> **Avantages**: How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating.
> 
> **Inconvénients**: The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense\!
> 
> It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard.

-----

### "Simple solution to monitor email activity" — 5.0/5

> **Chandler** | *10 août 2020* | Immobilier | Taux de recommandation : 6.0/10
> 
> **Avantages**: After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication.
> 
> **Inconvénients**: I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees.

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### "I'm so glad I found Emial Meter\!" — 5.0/5

> **Brian** | *31 août 2021* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: Email Meter is a saving grace\! It helps us track our Average Response Time and is truly helpful with managing the amount of emails we are sending and receiving. When it "feels" like we are getting more emails than usual, we now have the stats to back it up and to make sure our resources are going to the right places. It was fairly easy to set up and I love the fact that you can have "off hours" and you can filter out specific email addresses or subject lines from your reports if you wish.
> 
> **Inconvénients**: Setting up some of the filters took some time and concentration, but I was able to be successful with the help articles on the website.
> 
> With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful.

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### "Great Idea for Certain Businesses" — 4.0/5

> **Bryce** | *13 décembre 2024* | Services financiers | Taux de recommandation : 7.0/10
> 
> **Avantages**: The user interface was strong, and the customer support was prompt.
> 
> **Inconvénients**: My team simply didn't find much use for it after a while.
> 
> Pleasant and useful but mildly redundant

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/182763/email-meter-enterprise)

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