---
description: Envoke : qu'en pensent les utilisateurs ? Lisez les avis clients sur Envoke, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Envoke - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [e-mail marketing](/directory/30013/email-marketing/software) > [Envoke](/software/183402/envoke-email-marketing)

# Envoke

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> Logiciel d'e-mail marketing canadien conforme à la CASL (Canada's Anti-Spam legislation) et axé sur la sécurité pour l'enseignement supérieur, le secteur public, les organismes à but non lucratif, etc.
> 
> Conclusion : 97 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Envoke ?

Idéal pour les grandes entreprises et organisations canadiennes qui recherchent une solution permettant d'envoyer un volume d'e-mails élevé à des destinataires qui ont fourni leur consentement. La plateforme prend également en charge les e-mails bilingues (anglais/français).

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 97 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Envoke
- **Pays**: Toronto, Canada
- **Fondé**: 2002

## Contexte commercial

- **À partir de**: 29,00 $CA
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, français
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- A/B Testing
- Analyse des campagnes
- Automatisation du marketing
- Autoresponders
- Base de données de contacts
- CAN-SPAM Compliance
- Campagnes de drip marketing
- Campagnes multiples
- Champs personnalisables
- Gestion de contenu
- Gestion des abonnés
- Gestion des campagnes
- Gestion des canaux
- Gestion des contacts
- Gestion des flux de travail
- Gestion des modèles
- Importation et exportation de données
- Lead nurturing
- Logiciels d'expérience client
- Mobile Optimization
- Pages de renvoi et formulaires web
- Planification des campagnes
- Planification des campagnes
- Rapports et analyses
- Segmentation
- Segmentation de la clientèle
- Segmentation de leads
- Suivi des e-mails
- Suivi des interactions
- Third-Party Integrations
- e-mail marketing
- Éditeur WYSIWYG

## Intégrations (3 au total)

- Google Analytics 360
- Microsoft 365
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software)

## Catégories connexes

- [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software)
- [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software)
- [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software)
- [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software)
- [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software)

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4. [MailerLite](https://www.capterra.lu/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews)

## Avis

### "Top-notch technical support, dependable and robust platform" — 5.0/5

> **Jennifer** | *23 mars 2026* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: We have been using Envoke for many years now, and have always been extremely impressed with their technical support.  We have had tricky technical challenges and requests and the Envoke Team's responsiveness (and accessibility) is top-notch\!  We also appreciate that we have never had any issues with security or performance - their platform is very robust.
> 
> **Inconvénients**: There are sometimes unexpected quirks when working with the templates.  The design features have improved greatly in recent years, but there can still be unanticipated results when rendering on a specific e-mail platform (these are usually minor but annoyingly hard to troubleshoot).
> 
> We have had over a decade working with Envoke (within a University setting), operating across multiple accounts. Our experience has been consistently positive.  Our email and marketing campaigns have grown in sophistication alongside Envoke, as the company itself has improved its design and features.  Thanks to Envoke, we are far more sophisticated in terms of our layouts, analytics assessments, auto-imports and effective usage of tags and segments.

-----

### "A true Asset service partner in the world of mass emailing." — 5.0/5

> **John** | *13 mars 2026* | Administration publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: Envoke was very easy to use, affordable, got the job done and the staff were very supportive and responsive when you had issues. Being a Canadian company and having data sovereignty was also a big bonus.
> 
> **Inconvénients**: My only complaint was that they weren't advertised enough and it took us way too long to find out about them.
> 
> We had a very large and customized need to deliver out 135,000 individualized custom emails that contained an individualized table in each. This was the first problem as most emailing groups don't handle tables, at least not well.  When we approached them, they were able to provide a solution right away and even took our needs back to their develop group for future considerations. We had previously used other groups and always ran into issues, often around reporting and logging.  This was always the second problem getting good after-action reporting and they had it nailed. With one click we could go into the live reporting screen that had every statistic and breakdown that we could have asked for.

-----

### "Stellar customer support, okay product" — 3.0/5

> **Utilisateur vérifié** | *15 novembre 2018* | Enseignement supérieur | Taux de recommandation : 6.0/10
> 
> **Avantages**: We chose Envoke because it's a Canadian company that was willing to engage with our procurement process, and could provide us with a customized service that allows us to connect mailing lists with segments of our internal contact databases. Their customer support is really stellar and they invest a lot in making sure that we know how to best use the tool.
> 
> **Inconvénients**: The UI for creating and managing messages needs a refresh, and is based on a model where new messages are created from a template filled with dummy content that you swap out (rather than a UI based on providing a canvas and a drag-and-drop library of elements that fit with our design). Some of our users who've worked with Mailchimp and other services find this awkward.&#10;&#10;We work on an agency-type model, so there's one administrator account that manages over 50 'client' accounts, and the workflows related to this are tricky - it's not clear which client account you're in, you can't open (and compare between) multiple client accounts at the same time, and you can't set global preferences (ex. Analytics tagging ON by default, 'sent by Envoke' message OFF by default) that will automatically be applied to all new accounts.&#10;&#10;Giving a single (client) user access to multiple client accounts is also awkward, and means that some of our users have four or more different usernames for different Envoke accounts. Creating those user accounts involves some minor frustration with the workflow for creating and sending users their account credentials and passwords.

-----

### "More than just a Canadian Email Marketing Service" — 5.0/5

> **Aaron** | *5 novembre 2025* | Services et installations de loisirs | Taux de recommandation : 10.0/10
> 
> **Avantages**: Software that takes into consideration the needs of the Canadian market and regulations while being a first-class software. It's been designed not just an email marketing software as it's mandatory email configuration allows sending of transactional emails too. Using Envoke never feels like a compromise and it's easily one of the best available options for Canadian marketers and communicators.
> 
> **Inconvénients**: Nothing to date. Having used the product for over 3 years, it's been regularly updated and continues to be a great product to use. Any questions our team has had have been promptly addressed while we've seen suggestions for product improvement incorporated into the product road map and released.
> 
> Excellent. Software is intuitive and modern (drag \&amp; drop interface, re-usable sections, etc) while having lots of advanced options (API, automated sending, conditional content). Customer service is quick and responsive. The development team is regularly providing updates and seeking input from users on product improvements and updates to their roadmap. Product is well-priced and offers flexible payment options including pay-as-you-go.

-----

### "Give Envoke a chance, you won't regret it\!" — 5.0/5

> **Farah** | *2 octobre 2025* | Enseignement supérieur | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love the fact that it is Canadian and it is straightforward\! There are even tutorials available to watch. We are also happy about it's value for money.
> 
> **Inconvénients**: The editing options could be more. I know there are a lot of features but one may need all the editing features of the Microsoft Work for example.
> 
> I use it to build the a university newsletter and I find it useful for this purpose. I also send announcements and mass emails and I think Envoke serves best for this.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/183402/envoke-email-marketing)

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