--- description: ServiceWorks : qu'en pensent les utilisateurs ? Lisez les avis clients sur ServiceWorks, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceWorks - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels agricoles](/directory/31326/arborist/software) > [ServiceWorks](/software/183679/serviceworks) # ServiceWorks Canonical: https://www.capterra.lu/software/183679/serviceworks Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/183679/serviceworks?page=2) > Solution simplifiée et complète pour les devis et travaux, l'expédition, l'inventaire, les points de vente, la comptabilité et le suivi en temps réel. > > Conclusion : 115 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ServiceWorks ? 1\. Appareils ménagers et CVC (chauffage, ventilation et climatisation) 2. Service de nettoyage 3. Service de lutte contre les nuisibles 4. Réparation automobile 5. Gestion de flotte 6. Maintenance aéronautique 7. Électricité et plomberie 8. Aménagement paysager etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 115 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Service Works - **Pays**: Chesterfield, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 948,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Achats et réceptions - Base de données de clients - Base de données des coûts - Base de données des employés - Booking Management - Calcul des taxes - Devis - For Carpet Cleaners - Gestion de la communication - Gestion de la disponibilité - Gestion des calendriers - Gestion des clients - Gestion des clients - Gestion des commandes - Gestion des coûts - Gestion des demandes sous garantie - Gestion des expéditions - Gestion des flux de travail - Gestion des rendez-vous - Gestion des tâches - Gestion des tâches - Historique des services - Intégration de sites web - Maintenance préventive - Modèles - Paiements mobiles - Paiements électroniques - Planification - Planification automatisée - Planification de la maintenance - Planification du personnel - Planification en temps réel - Pour sous-traitants en commerce/électr. industrielle - Rapports et statistiques - Rapports personnalisables - Real-Time Monitoring - Real-Time Updates - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Suivi des garanties - Suivi des livraisons - Suivi des ressources - Suivi du temps - Suivi du temps en ligne - Synchronisation du calendrier - Système de calendrier et de rappel - Traitement des factures - Traitement des paiements ... et 56 fonctionnalités supplémentaires ## Intégrations (14 au total) - Google Calendar - Mailchimp - NMI Payments - QuickBooks Online - QuickBooks Online Advanced - ServiceBench - ServicePower - Shopify - Square Payments - Stripe - Warranty Management Solution - Webhook Relay - Zapier - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels agricoles](https://www.capterra.lu/directory/31326/arborist/software) ## Catégories connexes - [Logiciels agricoles](https://www.capterra.lu/directory/31326/arborist/software) - [Logiciels pour électriciens](https://www.capterra.lu/directory/31006/electrical-contractor/software) - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels pour entreprises de nettoyage](https://www.capterra.lu/directory/10062/maid-service/software) - [Logiciels de distribution alimentaire](https://www.capterra.lu/directory/20024/food-service-distribution/software) ## Logiciels similaires 1. 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[Kickserv](https://www.capterra.lu/software/122541/kickserv) — 4.4/5 (387 reviews) ## Avis ### "Great program once you can figure it out" — 5.0/5 > **Raymond** | *5 mai 2023* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: So many feature dedicated to our line of work; appliance repair. > > **Inconvénients**: Not very easy to figure out at first but once you get the hang of it, it is smooth sailing. ----- ### "Service.Works \> HCP" — 5.0/5 > **Everett** | *24 mars 2025* | Électronique grand public | Taux de recommandation : 10.0/10 > > **Avantages**: It does everything my last CRM didn’t do like inventory and commission tracking. > > **Inconvénients**: Because it does so much more than other CRM’s it also requires more onboarding. > > I really feel like they care about MY business. ----- ### "Keep Looking Don't Do It" — 1.0/5 > **Dana** | *26 mai 2025* | Services à la personne et aux familles | Taux de recommandation : 0.0/10 > > **Avantages**: It offers everything that I need - BUT - none of it works I have no clue what it is that I like at this point other than I have personally spent 100's of hours of my time invested into doing the work that the app was supposed to do, myself. Fixing invoices, myself. And believing they would actually do it. I have put so much time into it that it makes me want to get my monies worth - especially since I have done their work for them without being paid > > **Inconvénients**: As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs. Not only have they not fixed it, but they owe me over $5,000. At the beginning of using them, even though all of the boxes were checked and it appeared that client's were paying tax - tax was not calculated into the total of the invoice. I lost over $1,000 in taxes right off the bat. Messaging constantly crashing. And now payroll is SO messed up I don't even know what to do. They said they fixed it. IT'S WORSE\! > > HORRIBLE communication Nobody actually knows what they are doing Turnover with employees is really high I kept believing they would do right. They would fix it. So I have stayed and believed in them because who would actually harm businesses and single mom business owners. Clearly, you have found the place ----- ### "Easy to learn scheduling" — 5.0/5 > **Rick** | *16 avril 2025* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use schedule system and dashboard. Updating tickets are easy > > **Inconvénients**: Search of customer to go in different areas seems to be troublesome. Before an update , you could find all jobs in customer history. But if it is current, then you have to go to jobs search. ----- ### "Exceptional Experience" — 5.0/5 > **Jake** | *14 mai 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: There's a lot to love. For us specifically what drew us in the most is definitely the level of communication and the amazing customer service. > > **Inconvénients**: It's honestly hard to say and would be better to ask us after a few months post implementation. So far we're still in the "honeymoon phase" so to speak and beginning implementation. > > \[sensitive content hidden\] has been a huge help with answering all of our questions, and was a good sport about receiving the 3rd degree to make sure our companies would be a mutual fit. Really went above and beyond for us to earn our business. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/183679/serviceworks?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/183679/serviceworks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées