--- description: Reputation Studio : qu'en pensent les utilisateurs ? Lisez les avis clients sur Reputation Studio, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation Studio - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Reputation Studio](/software/185141/reputation-studio) # Reputation Studio Canonical: https://www.capterra.lu/software/185141/reputation-studio > Générez, surveillez, répondez et analysez les opinions de dizaines de canaux avec cette plateforme de gestion des avis tout-en-un. > > Conclusion : 4 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Reputation Studio ? Pour les grandes marques qui reçoivent des quantités massives d'avis clients, Reputation Studio est la solution ORM (Mapping objet-relationnel) qui exploite l'IA pour automatiser le processus encombrant de gestion des avis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 4 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 1440 - **Pays**: Park City, É.-U. - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 499,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Belize, Bermudes, Biélorussie, Bosnie-Herzégovine, Bulgarie, Canada, Chine, Chypre et 80 de plus ## Fonctionnalités - Analyse des sentiments - Demande d'avis - Distribution multicanal - Gestion de l'expérience client - Gestion des commentaires négatifs - Gestion des réponses - Intégration des médias sociaux - Notification en cas d'avis émis - Suivi de l'engagement - Suivi des mots-clés - Surveillance des avis émis - Tableau de bord ## Intégrations (8 au total) - Bazaarvoice - OpenTable - PowerReviews - Salesforce Service Cloud - SmartCustomer - Trustpilot - Yelp Guest Manager - Yotpo ## Ressources d'aide - Service client/e-mail - Support téléphonique ## Category - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Catégories connexes - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Logiciels similaires 1. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (702 reviews) 3. [GiveMe5.ai](https://www.capterra.lu/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 4. [Swell](https://www.capterra.lu/software/172802/swell) — 4.6/5 (355 reviews) 5. [GatherUp](https://www.capterra.lu/software/1021453/gatherup) — 4.6/5 (41 reviews) ## Avis ### "Reviews and Q\&A Engagement Made Easy" — 5.0/5 > **Jason** | *29 juillet 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service. > > **Inconvénients**: At times, Salesforce can load a bit slow, which is where Reputation Studio lives. > > I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions. ----- ### "Easy to use and great support/ onboarding with vendor" — 5.0/5 > **Susan** | *12 juillet 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts. > > **Inconvénients**: Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews. > > We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service\! ----- ### "Naem's Review of Reputation Studio" — 4.0/5 > **Naem** | *19 mai 2021* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers. > > **Inconvénients**: There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time. ----- ### "Great tool, fantastic value" — 5.0/5 > **Jake** | *19 mai 2021* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Honestly the support as our needs have evolved has been critical to our success. Great team\! > > **Inconvénients**: Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques > > Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team\! ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/185141/reputation-studio) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées