---
description: edge CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur edge CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: edge CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [edge CRM](/software/185769/edge-crm)

# edge CRM

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> Application pilotée par IA qui vous aide à améliorer votre productivité et votre efficacité commerciale.
> 
> Conclusion : 33 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise edge CRM ?

L’éditeur simplifie et automatise les processus de vente, de service et d’assistance pour les secteurs de la fabrication, des distributeurs, des soins de santé, de l’événementiel et du marketing, des fabricants de machines pharmaceutiques, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 33 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Tantragyan Technologies
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 10,00 ₹
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, hindi
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Accès mobile
- Devis
- Gestion des contacts
- Gestion des e-mails
- Gestion des leads
- Gestion des tâches
- Gestion du pipeline de ventes
- Qualification de leads
- Rapports et analyses
- Segmentation
- Stockage de documents
- Suivi des interactions

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software)
- [Logiciels de gestion des cas d'assistance](https://www.capterra.lu/directory/32623/it-ticketing-systems-software/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Avis

### "Go for it\!" — 5.0/5

> **Anvesha** | *5 juin 2025* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: Made everything so much easier\! Great &#10;It’s super easy to use and helps keep everything organized. I liked how it made tracking leads and follow-ups really simple.
> 
> **Inconvénients**: Nothing specific comes to mind at the moment — still exploring all the features and getting used to the platform.
> 
> Smooth, Easy&#10;Overall, it’s been a helpful tool. It made our workflow faster and kept the team on the same page.

-----

### "Efficient platform for easy workflow" — 4.0/5

> **Devang** | *5 juin 2025* | Production audiovisuelle | Taux de recommandation : 2.0/10
> 
> **Avantages**: Simple interface, strong lead tracking, and smooth task flow help boost overall team productivity. It makes the task supper easy
> 
> **Inconvénients**: Would love to see even more advanced features added to enhance what’s already a great platform and custom reporting features could be more flexible
> 
> Edge CRM made our sales process smoother and improved collaboration across the whole team. entire team can easly track and work on the priority

-----

### "Feedback" — 3.0/5

> **Suresh** | *13 juillet 2022* | Machines | Taux de recommandation : 6.0/10
> 
> **Avantages**: The software is very useful - but the ease of access is a little complicated. Our company has most of the sales team, who is on file most of the time - also it's difficult during travel. Customer service is a little poor
> 
> **Inconvénients**: Some information is not required - where that has been emphasized more in CRM. There has been regular feedback given to the team.
> 
> i would rate 5 out 10

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### "CRM Review after using for 18 month" — 4.0/5

> **Dhaval** | *8 septembre 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Quotation with customised PDF setting with support of CRM team is most impactful feature. Vey easy to use on Desktop as well as mobile version,
> 
> **Inconvénients**: Unable to save 2 different requirement of same client as 2 different lead
> 
> Can track my subordinate’s followup \&amp; how frequently they are contact client for deal closure.

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### "Good CRM by Good people" — 4.0/5

> **Ram** | *11 juillet 2022* | Machines | Taux de recommandation : 9.0/10
> 
> **Avantages**: The product is at par with world class CRM products with a cost that allowed us to begin using the platform affordably. &#10;On boarding team in the form of \[SENSITIVE CONTENT\] were very helpful. &#10;\[SENSITIVE CONTENT\] have ensured their patience and humility has percolated throughout the team .&#10;It's nice to deal with Edge team .
> 
> **Inconvénients**: They have improved most of the negatives in due time. OCR needs to improve to capture visting card pictures.
> 
> It's been one pleasant experience.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/185769/edge-crm)

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