--- description: Doctible : qu'en pensent les utilisateurs ? Lisez les avis clients sur Doctible, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Doctible - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Doctible](/software/187669/doctible) # Doctible Canonical: https://www.capterra.lu/software/187669/doctible Page : 1/12\ Suivant: [Page suivante](https://www.capterra.lu/software/187669/doctible?page=2) > Permet aux cabinets privés de conserver leurs patients les plus fidèles en suivant leur expérience et en générant des critiques positives. > > Conclusion : 265 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Doctible ? Cette solution est destinée aux cabinets et aux groupes privés qui s'efforcent d'offrir une excellente expérience aux patients tout en conservant leurs patients les plus fidèles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 265 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Doctible - **Pays**: San Diego, É.-U. ## Contexte commercial - **À partir de**: 249,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: États-Unis ## Fonctionnalités - Analyse des sentiments - Communication bidirectionnelle - Confirmations/Reminders - Conforme HIPAA - Demande d'avis - Email Reminders - Envoi de SMS en masse - Fonctions pour secteur médical - Gestion SEO - Gestion de l'expérience client - Gestion des clients - Gestion des contacts - Gestion des rendez-vous - Gestion des réponses - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Planification des rendez-vous - Rapports et analyses - Rendez-vous récurrents - Replanification - Review Sharing - Réponses automatisées - Suivi de l'engagement - Sécurité des données - Third-Party Integrations ## Intégrations (1 au total) - Vision ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Catégories connexes - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Logiciels de conformité HIPAA](https://www.capterra.lu/directory/31896/hipaa-compliance/software) - [Logiciels pour dentistes](https://www.capterra.lu/directory/20027/dental/software) - [Logiciels de rappel de rendez-vous](https://www.capterra.lu/directory/30997/appointment-reminder/software) - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Emitrr](https://www.capterra.lu/software/215815/emitrr) — 4.8/5 (146 reviews) 2. [Review Wave](https://www.capterra.lu/software/157424/review-wave) — 4.7/5 (70 reviews) 3. [Weave](https://www.capterra.lu/software/141842/weave) — 4.3/5 (668 reviews) 4. [Solutionreach](https://www.capterra.lu/software/160916/solutionreach) — 3.8/5 (236 reviews) 5. [Phreesia](https://www.capterra.lu/software/131633/phreesia) — 4.3/5 (166 reviews) ## Avis ### "Great Service" — 5.0/5 > **Utilisateur vérifié** | *11 février 2020* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: We started utilizing the Doctilbe service so we could easily gather Google reviews from our exiting patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5 star reviews there as well. > > **Inconvénients**: My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google. I spoke to a rep today and apparently there has been a change on that format. I'm excited that the new text will provide us with even more great google reviews. > > I think it's great and defiantly provides us with an easy way to gather reviews from our patients. ----- ### "Works very well for our office\!" — 5.0/5 > **Christine** | *3 août 2023* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: User friendly platform, you get suggestions for number of reminders that should go out but can easily change it if needed. Templates are easy to change, and to upload photos. The morning email will let you know how many unconfirmed patients we have for the next few days so you can focus on those. Many patients prefer text messaging, and this allows us to meet their needs. > > **Inconvénients**: If you need technical support, it is not 24 hrs./ at times you have to wait a few hours until they open since we are clearly not in the same time zone. > > It has been a game changer for us communication with our patient and also to manage recalls and appointment reminders. Support is always helpful and professional. ----- ### "Dental Offices Beware" — 1.0/5 > **Utilisateur vérifié** | *6 janvier 2023* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: Not one thing. It messed up our patient recall and reminder efforts > > **Inconvénients**: Messed up our patient reminders and had patients coming on on the wrong day/time. > > If I could I would give this company 0 stars. There is something fishy about them. They have completely veiled their contact numbers, their emails, and any attempt to reach anyone with decision making authority is futile. We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had encountered a technical problem that was disastrous for our patients, ie showing up on the wrong day and the wrong time. Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch to reach anyone, both y telephone and email. From that point on, it took another 13 days to get a ticket issued for technical support. By then, we are out of the 30-day trial period, and we have run out of patience to try to reach them. They are unyielding in nullifying our contract and refunding our money, so now we will take this up with the California Department of Consumer Affairs, BBB, and all noteworthy and reputable dental associations. Consumer beware... this is a company that is run by a bunch of unprofessional amateurs, plagued by false advertising and their website is filled with inaccuracies. Probably wont be in business much longer than the 13 month contract signed. ----- ### "Amazing Product" — 5.0/5 > **Sonja** | *5 juin 2023* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Doctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us. > > **Inconvénients**: There is nothing that I would change in their review platform. > > In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again\! ----- ### "Love Doctible \!\!\!" — 5.0/5 > **Alise** | *3 mai 2023* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Building our Google reviews and communication with patients > > **Inconvénients**: Unable to attach a photo or picture to a text, but I believe you updated this. It would also be nice if the campaigns would do a text blast instead of just email. > > Excellent. Always great service and never any problems with the technology. Ive never had to make a call to support for anything. ----- Page : 1/12\ Suivant: [Page suivante](https://www.capterra.lu/software/187669/doctible?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/187669/doctible) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées