--- description: FieldEx : qu'en pensent les utilisateurs ? Lisez les avis clients sur FieldEx, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.lu/software/188012/fieldex Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/188012/fieldex?page=2) > Custella Field Service Optimization est une application utilisée pour faciliter la gestion des ventes sur le terrain. > > Conclusion : 27 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FieldEx ? Entreprises de services sur le terrain avec tâches/commandes ad hoc nécessitant une gestion avec une main-d'œuvre de 500 employés ou plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 27 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: FieldEx - **Pays**: Petaling Jaya, Malaisie - **Entreprise fondée en**: 2018 ## Contexte commercial - **À partir de**: 10,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, espagnol, malais, roumain - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Barbade, Belgique et 202 de plus ## Fonctionnalités - Accès mobile - Asset Lifecycle Management - Base de données de contacts - GPS - Gestion des calendriers - Gestion des expéditions - Gestion des inspections - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Historique des services - Maintenance prédictive - Maintenance préventive - Planification - Planification de la maintenance - Rappels - Rapports et statistiques - Recouvrement des paiements sur le terrain - Routage - Signature électronique - Suivi des ressources - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (4 au total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Maintenance préventive](https://www.capterra.lu/directory/31023/preventive-maintenance/software) - [GMAO](https://www.capterra.lu/directory/30032/cmms/software) - [Gestion de la maintenance](https://www.capterra.lu/directory/30058/maintenance-management/software) ## Logiciels similaires 1. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (231 reviews) 5. [Fracttal One](https://www.capterra.lu/software/159911/fracttal) — 4.6/5 (1785 reviews) ## Avis ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 août 2025* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Inconvénients**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Utilisateur vérifié** | *30 janvier 2026* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Inconvénients**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Positive experience" — 5.0/5 > **Maria** | *14 août 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. > > **Inconvénients**: It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. > > Very good customer experience, the replies are very fast, the consultation meeting is a very nice \& useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 août 2026* | Production alimentaire | Taux de recommandation : 3.0/10 > > **Avantages**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Inconvénients**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "Great tool, intuitive, customizable, easy to use" — 5.0/5 > **Esteban** | *20 août 2026* | Compagnies aériennes/Aéronautique | Taux de recommandation : 9.0/10 > > **Avantages**: Great customer support and good value for the money. The tool is easy to use, intuitive and customizable > > **Inconvénients**: A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/188012/fieldex?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/188012/fieldex) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées