---
description: FieldEx : qu'en pensent les utilisateurs ? Lisez les avis clients sur FieldEx, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FieldEx - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex)

# FieldEx

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> Custella Field Service Optimization est une application utilisée pour faciliter la gestion des ventes sur le terrain.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise FieldEx ?

Entreprises de services sur le terrain avec tâches/commandes ad hoc nécessitant une gestion avec une main-d'œuvre de 500 employés ou plus.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 20 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: FieldEx
- **Pays**: Petaling Jaya, Malaisie
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 0,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Accès mobile
- Asset Lifecycle Management
- Base de données de contacts
- GPS
- Gestion des calendriers
- Gestion des inspections
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des techniciens
- Historique des services
- Maintenance prédictive
- Maintenance préventive
- Planification
- Planification de la maintenance
- Rappels
- Rapports et statistiques
- Recouvrement des paiements sur le terrain
- Routage
- Signature électronique
- Suivi des ressources
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (4 au total)

- Calendly
- Dynamics 365 Business Central
- Google Calendar
- Salesforce Sales Cloud

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances

## Category

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Maintenance préventive](https://www.capterra.lu/directory/31023/preventive-maintenance/software)
- [GMAO](https://www.capterra.lu/directory/30032/cmms/software)
- [Gestion de la maintenance](https://www.capterra.lu/directory/30058/maintenance-management/software)

##  Logiciels similaires

1. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (411 reviews)
3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (226 reviews)
5. [Fracttal One](https://www.capterra.lu/software/159911/fracttal) — 4.6/5 (1773 reviews)

## Avis

### "Excellent Customer Support Experience" — 5.0/5

> **Nor Amelia Suriati** | *15 août 2025* | Télécommunications | Taux de recommandation : 7.0/10
> 
> **Avantages**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated.
> 
> **Inconvénients**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs.
> 
> Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges.

-----

### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5

> **Utilisateur vérifié** | *30 janvier 2026* | Services financiers | Taux de recommandation : 8.0/10
> 
> **Avantages**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases.
> 
> **Inconvénients**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians.
> 
> Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution.

-----

### "FieldEx Review" — 5.0/5

> **Mizhar** | *16 mai 2025* | Machines | Taux de recommandation : 5.0/10
> 
> **Avantages**: User-Friendly Interface \&amp; Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks.
> 
> **Inconvénients**: Technical Issues. Have reported bugs and performance issues.
> 
> FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools

-----

### "General Manager" — 5.0/5

> **Claudia** | *19 août 2025* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.
> 
> **Inconvénients**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful.
> 
> It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements.

-----

### "Fariz review" — 4.0/5

> **Fariz** | *7 mai 2025* | Sécurité et enquêtes | Taux de recommandation : 10.0/10
> 
> **Avantages**: The system, report, live location and job assign by planner to monitor their technician.
> 
> **Inconvénients**: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users.
> 
> I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/188012/fieldex)

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