--- description: Detrack : qu'en pensent les utilisateurs ? Lisez les avis clients sur Detrack, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Detrack - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des livraisons](/directory/31261/delivery-management/software) > [Detrack](/software/188592/detrack) # Detrack Canonical: https://www.capterra.lu/software/188592/detrack Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/188592/detrack?page=2) > Une solution de preuve de livraison électronique et de suivi des livraisons en temps réel. S'exécute dans le monde entier à l'aide d'un smartphone (Android/iOS). > > Conclusion : 94 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Detrack ? Les transporteurs 3PL (Third-party Logistics), les services logistiques de la chaîne du froid et les éditeurs de logiciels logistiques. Commerces de détail, opérateurs d'e-commerce Livraisons de nourriture, de boissons et de produits pharmaceutiques ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 94 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Detrack Systems - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 26,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, espagnol, finnois, français, grec, indonésien, italien, japonais, letton, malais, néerlandais, portugais, thaï, vietnamien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Calcul du prix d'envoi - Comptabilité - Devis - For Freight Operations - GPS - Gestion 3PL - Gestion d'entrepôt - Gestion de l'e-commerce - Gestion de la communication - Gestion de la flotte - Gestion des clients - Gestion des commandes - Gestion des conducteurs - Gestion des expéditions - Gestion des opérateurs - Gestion des stocks - Gestion des taux - Gestion des transports - Gestion des véhicules - Gestion du carburant - Géorepérage - Impression d'étiquettes - Mesure des performances - Optimisation des itinéraires - Planification - Portail client - Rapports d'historique - Rapports et analyses - Rapports et statistiques - Real-Time Monitoring - Real-Time Updates - Routage - Saisie de commande - Saisie de signature mobile - Suivi des commandes - Suivi des expéditions - Suivi des livraisons - Suivi des statuts - Suivi des véhicules - Suivi du conducteur en direct - Tableau de bord d'activités - Third-Party Integrations - Étiquettes d'expédition ## Intégrations (21 au total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Gestion des livraisons](https://www.capterra.lu/directory/31261/delivery-management/software) ## Catégories connexes - [Gestion des livraisons](https://www.capterra.lu/directory/31261/delivery-management/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels de logistique](https://www.capterra.lu/directory/30081/logistics/software) - [Gestion de la flotte](https://www.capterra.lu/directory/20007/fleet-management/software) - [Logiciels pour transporteurs](https://www.capterra.lu/directory/10046/courier/software) ## Logiciels similaires 1. [Elite EXTRA](https://www.capterra.lu/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [OptimoRoute](https://www.capterra.lu/software/161579/optimoroute) — 4.6/5 (248 reviews) 3. [Track-POD](https://www.capterra.lu/software/178880/track-pod) — 4.7/5 (140 reviews) 4. [Transvirtual](https://www.capterra.lu/software/219013/transvirtual) — 4.8/5 (68 reviews) 5. [Motive](https://www.capterra.lu/software/138669/motive) — 4.5/5 (1687 reviews) ## Avis ### "Super simple and cost effective TMS" — 5.0/5 > **Ian** | *13 février 2026* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10 > > **Avantages**: Detrack is super simple software to both set up and use. Possibly the best support desk i've come across for responses and assistance. I've seen systems with similar functionality and many multiple x price. > > **Inconvénients**: The only negatives i can give is that its taken us a year to get to the advanced point we are now. no fault of the software it just takes time. > > The system has changed the way both our fleet and company operate their first/final mile and added visibility to our customers. ----- ### "Simple to use and Excellent Support" — 5.0/5 > **Zeyn** | *3 mars 2026* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: DeTrack does what it is supposed to do without fuss. Support is fantastic and we have been using it for over 5 years with no issues. > > **Inconvénients**: Detrack is built properly so there is nothing to complain about. The odd issue with the amazon cloud steps in. > > From support to usage of the software it is simple and straightforward. Support works well and english is understood. ----- ### "Management and Development is not aligned" — 3.0/5 > **Kevin** | *22 avril 2024* | Logiciels | Taux de recommandation : 1.0/10 > > **Avantages**: The design looks good and they have the basic delivery admin and proof of delivery in place. > > **Inconvénients**: Issue with their deployment of updates. Changing their policies without considering their excising users and potential users on trail i.e. little notice on changes to their subscription/pricing. Integration is also an issue, as they do not provide any API but third party solution. At the end it was easier for us to create own integration. Later in the process they suggested webhook, when we address the integration for multilanguage web application. > > Detrack act like they are big and can provide a great delivery solution. But it is a waste of time and resources for any e-commerce/delivery business. Especially, if your delivery staff and drives use other mobile devices than android OS or iOS i.e. Huawei OS It is great that they try to improve their application. But clearly the Management and Development team is not on same page in terms of objectives. Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup". Or for multiple parcel pickups the size calculation is wrong. When you report this there can go weeks before you get a respond and they do not fix the issues or communicate that this is not their priority. Leaving their client with an incomplete solution for which they expect to get paid. ----- ### "Ark Trading Review" — 5.0/5 > **Johan** | *12 février 2026* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: POD, maintenance and inspections where areas our company needed a better grip on, and its in these areas that we really like detrack. > > **Inconvénients**: Custom permanent page settings like the job order (ex. permanently list completed at bottom.). the Queue management page (the Todays Jobs field) is hard to interpret at a quick glance since no PERMANENT arrangement style can be selected, however one can temporary filter the page according to job statues. > > Very positive. The driver app is very intuitive and made for a really quick adoption among our driving team. This, along with the ease of use of the web operator UI makes for a great logistical tool\! ----- ### "Detrack Feedback" — 4.0/5 > **Joanne** | *13 octobre 2025* | Conseil en gestion | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to send drivers updated jobs immediately. The addition of recurring schedule jobs recently > > **Inconvénients**: The fact that I cannot copy and paste the same job to another day. Not rescheduled job but the same job, just with a different address. I have to rekey in everything. The recurring schedule jobs is very confusing based on the dates I want the job to recur. > > So far, Customer service has been excellent. You could do better with credit terms for clients of over 1 year. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/188592/detrack?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/188592/detrack) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées