--- description: Parcel Tracker Mailroom : qu'en pensent les utilisateurs ? Lisez les avis clients sur Parcel Tracker Mailroom, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parcel Tracker Mailroom - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion du courrier](/directory/30579/mailroom-management/software) > [Parcel Tracker Mailroom](/software/190220/parcel-tracker) # Parcel Tracker Mailroom Canonical: https://www.capterra.lu/software/190220/parcel-tracker Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/190220/parcel-tracker?page=2) > Un logiciel de gestion de colis pour les résidences, les logements étudiants, les bureaux de coworking, les universités, etc. Scannez les colis reçus et recueillez des signatures électroniques à réception. > > Conclusion : 193 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Parcel Tracker Mailroom ? Parcel Tracker s'adresse aux réceptions et aux salles de courrier. Parmi les clients figurent : salles de courrier universitaires, résidences universitaires, logements étudiants, BTR (Build to Rent), résidences, résidences de luxe, espaces de coworking et bureaux d'entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 193 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Deepfinity - **Pays**: London, R.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 67,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, néerlandais, russe - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Bahamas, Bahreïn, Brésil, Canada, Chine, Corée du Sud, Costa Rica, Danemark, Espagne, Estonie, Finlande, France, Irlande, Italie, Japon et 10 de plus ## Fonctionnalités - Alertes/Notifications - Base de données de clients - Certifié CASS - Gestion de codes-barres et d'étiquettes - Gestion des livraisons - Impression d'étiquettes - Prise en charge intelligente du courrier - Rapports et statistiques - Routage - Saisie de signature - Suivi des packages - Suivi des statuts - Third-Party Integrations - Étiquettes d'expédition ## Intégrations (1 au total) - KxStudent ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion du courrier](https://www.capterra.lu/directory/30579/mailroom-management/software) ## Catégories connexes - [Logiciels de gestion du courrier](https://www.capterra.lu/directory/30579/mailroom-management/software) - [Logiciels pour transporteurs](https://www.capterra.lu/directory/10046/courier/software) ## Logiciels similaires 1. [Postage $aver](https://www.capterra.lu/software/181635/postage-aver) — 4.9/5 (164 reviews) 2. [traizr](https://www.capterra.lu/software/186757/traizr) — 5.0/5 (11 reviews) 3. [Stamps.com](https://www.capterra.lu/software/90069/stamps-com) — 4.4/5 (923 reviews) 4. [Notifii Track](https://www.capterra.lu/software/136495/notifii) — 4.8/5 (542 reviews) 5. [Elite EXTRA](https://www.capterra.lu/software/131389/elite-extra) — 4.7/5 (388 reviews) ## Avis ### "Not disappointed at all" — 5.0/5 > **Misty** | *13 mars 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking. The app is consistently dependable and makes mail tracking feel modern and efficient for today’s workplace. If you want it to sound more casual or more professional, I can tweak the tone. > > **Inconvénients**: There are no major drawbacks to note. While no system is perfect, Parcel Tracker has been reliable and effective, with only minimal room for improvement. > > We transitioned from a generic Excel spreadsheet system to Parcel Tracker, and the difference has been outstanding. Tracking packages is now effortless, more secure, and far better organized, without worrying about too many people having unrestricted access. ----- ### "Excellent Customer Service" — 5.0/5 > **Jocelyn** | *10 avril 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: The app is easy to use. We have employees who are not tech savvy and have been able to use it without a problem. > > **Inconvénients**: There wasn't anything I disliked except it wasn't easy to use offline if you don't have cell service or wifi. We were supposed to be able to upload when we had service. > > Overall, Parcel Tracker is a great app. Customer service is excellent. They are very proactive by calling or emailing to check in on you. ----- ### "Intuitive design and excellent support" — 5.0/5 > **Harry** | *16 septembre 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team. > > **Inconvénients**: -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen. > > From a technical perspective the onboarding and support structure provided by Parcel Tracker has been great, and while their support is excellent the app is intuitively designed where myself and our internal tech team are able to troubleshoot and resolve minor issues like account permissions or configuration elements not being active. ----- ### "Could be Better" — 3.0/5 > **Abbi** | *4 octobre 2021* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: Very easy to use, very user friendly. Captures an image of the package you are scanning in for later reference if you have a lot of packages on hand. Allows for a large number of users and recipients. > > **Inconvénients**: Does not sync well between all users' devices and will show radically different numbers. No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app. ----- ### "Parcel Tracker - the best" — 5.0/5 > **Dominic** | *13 juin 2026* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: I use Parcel Tracker every day at work. It replaced our outdated hand written recording postal system. PT is far more accurate and secure. The ease of masking entries on a mobile phone to record and photo the parcels makes life a lot easier. It also gives you something to refer back to if a parcel is reported lost - you can prove you have delivered it from the photo\! > > **Inconvénients**: At first I thought using the phone to record parcels would be slower than handwriting, but once you get used to it, it is just as quick. It also outweighs handwritten records, in that you can actually read what has been written\! > > It is a very efficient app to use in a mail room. It keeps records secure and helps to prove delivery. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/190220/parcel-tracker?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/190220/parcel-tracker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées