--- description: SurveyHero : qu'en pensent les utilisateurs ? Lisez les avis clients sur SurveyHero, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyHero - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils de vote en ligne](/directory/30092/survey/software) > [SurveyHero](/software/191055/surveyhero) # SurveyHero Canonical: https://www.capterra.lu/software/191055/surveyhero Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/191055/surveyhero?page=2) > SurveyHero est un outil de sondage en ligne qui facilite la création de sondages en ligne optimisés pour les mobiles. > > Conclusion : 233 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SurveyHero ? Les RH, les étudiants, le marketing, les gestionnaires d'événements, les influenceurs sociaux ou tout autre professionnel qui a besoin d'opinion rapidement et facilement de la part de ses clients, employés ou utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 233 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SurveyHero - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 35,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Suisse ## Fonctionnalités - Division des questions (question branching) - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Personnalisation des URL - e-mail marketing ## Ressources d'aide - Service client/e-mail - Chat ## Category - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) ## Logiciels similaires 1. [Google Forms](https://www.capterra.lu/software/176571/google-forms) — 4.7/5 (11594 reviews) 2. [SurveyMonkey](https://www.capterra.lu/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 3. [Jotform](https://www.capterra.lu/software/158456/jotform-4-0) — 4.7/5 (2928 reviews) 4. [QuestionPro](https://www.capterra.lu/software/135455/questionpro) — 4.8/5 (544 reviews) 5. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5318 reviews) ## Avis ### "Satisfaction" — 4.0/5 > **Kandé** | *1 décembre 2025* | Enseignement supérieur | Taux de recommandation : 5.0/10 > > **Avantages**: La facilité de pouvoir façonner son questionnaire avec plusieurs type de questionnaire. Ce qui permet d'avoir des données qualitatives et quantitatives > > **Inconvénients**: Prise en main du logiciel pas facile. Mais on s'y fait facilement car c'est assez intuitif finalement. > > Une expérience satisfaisante. Logiciel qui tient ses promesses. Comme je l'ai dit c'est pas évident la première fois mais une fois que tu tiens le bon bout ça coule de sens. ----- ### "Stumbled upon it and have my new favorite survey tool." — 5.0/5 > **Megan** | *19 août 2026* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to navigate, and clear straight forward instructions. The themes/designs were versatile and fun. > > **Inconvénients**: Many conveniences only come with the Premium plan. Basic wants such as being able to stop and come back to the survey later. > > 9/10 Hard to describe overall experience because it was so simple and quick. I had no hiccups or issues creating my survey. ----- ### "Very Good product, I recommend it" — 5.0/5 > **Utilisateur vérifié** | *24 avril 2026* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: The multilingual option was particularly useful for my master's thesis survey, as it allowed me to collect responses across different language groups without needing separate forms. > > **Inconvénients**: No major issues encountered. As a suggestion, an AI-powered retranscription feature from PDF uploads could be a valuable addition for academic users working with existing documents. > > Very good and very fast overall. I filled in the entire survey and used the translation feature, which worked smoothly. It was a straightforward and efficient experience from start to finish. ----- ### "Tool for very basic time-to-time usage" — 3.0/5 > **Mika** | *21 avril 2022* | Services financiers | Taux de recommandation : 6.0/10 > > **Avantages**: The tool is fairly easy to use and you can get started fast with it. On the end user side those who will receive the survey, the tool looks good. > > **Inconvénients**: The tool has limited capabilities especially in the survey delivery side, sending the survey invites. Also there are not much admin features and managing the whole platform is very difficult. > > I think the tool is good if you have fairly little amount of users and you will always send the invites out from another solution. In this case the tool is good value for money. ----- ### "Basic plan is great but make sure you transfer results or copy them externally in real time so you're not locked out of reviewign them once it ends\!" — 5.0/5 > **Leticia** | *30 juillet 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of creating and sharing the survey\! Also being able to edit it vs starting from scratch if you notice any late errors was great\! It's perfect for school projects\! > > **Inconvénients**: That once the survey was completed, I wasn't able to see the results any longer because I'm on the basic plan. I'm okay with not being able to share them or easily make them into a PDF or graph as I can do that on my own but I was hoping to be able to reference them a little while longer after the survey closed. Even a couple weeks after the survey closes would be better than them closing simultaneously. > > Great overall except for result review. It's easy to create, share, and edit. Perfect for work or school until reviewing. It's easy to review but the survey and results close simultaneously and while I don't need to share results, I do want to review them\! ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/191055/surveyhero?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/191055/surveyhero) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées