--- description: SurveyHero : qu'en pensent les utilisateurs ? Lisez les avis clients sur SurveyHero, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyHero - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils de vote en ligne](/directory/30092/survey/software) > [SurveyHero](/software/191055/surveyhero) # SurveyHero Canonical: https://www.capterra.lu/software/191055/surveyhero Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/191055/surveyhero?page=2) > SurveyHero est un outil de sondage en ligne qui facilite la création de sondages en ligne optimisés pour les mobiles. > > Conclusion : 224 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SurveyHero ? Les RH, les étudiants, le marketing, les gestionnaires d'événements, les influenceurs sociaux ou tout autre professionnel qui a besoin d'opinion rapidement et facilement de la part de ses clients, employés ou utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 224 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SurveyHero - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 35,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Suisse ## Fonctionnalités - Division des questions (question branching) - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Personnalisation des URL - e-mail marketing ## Ressources d'aide - Service client/e-mail - Chat ## Category - [Outils de vote en ligne](https://www.capterra.lu/directory/30092/survey/software) ## Logiciels similaires 1. [Google Forms](https://www.capterra.lu/software/176571/google-forms) — 4.7/5 (11479 reviews) 2. [SurveyMonkey](https://www.capterra.lu/software/32728/surveymonkey) — 4.6/5 (10475 reviews) 3. [Jotform](https://www.capterra.lu/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 4. [QuestionPro](https://www.capterra.lu/software/135455/questionpro) — 4.8/5 (533 reviews) 5. [Microsoft Forms](https://www.capterra.lu/software/1025299/microsoft-forms) — 4.6/5 (326 reviews) ## Avis ### "Satisfaction" — 4.0/5 > **Kandé** | *1 décembre 2025* | Enseignement supérieur | Taux de recommandation : 5.0/10 > > **Avantages**: La facilité de pouvoir façonner son questionnaire avec plusieurs type de questionnaire. Ce qui permet d'avoir des données qualitatives et quantitatives > > **Inconvénients**: Prise en main du logiciel pas facile. Mais on s'y fait facilement car c'est assez intuitif finalement. > > Une expérience satisfaisante. Logiciel qui tient ses promesses. Comme je l'ai dit c'est pas évident la première fois mais une fois que tu tiens le bon bout ça coule de sens. ----- ### "Smooth Experience for Survey Creation" — 5.0/5 > **Marija** | *27 mai 2026* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: SurveyHero is easy to use, beginner-friendly, and has a clean interface that makes creating and managing surveys simple. Creating surveys is quick, the design is clean, and the response collection process is very organized. It offers useful customization options, smooth data collection, mobile accessibility, and reliable performance for academic and small business projects. > > **Inconvénients**: One downside of SurveyHero is that some advanced features, such as detailed analytics, branding customization, and collaboration tools, are only available in paid plans.In addition, certain customization and analytics options are not as advanced as on some larger survey platforms. > > Overall, my experience with SurveyHero was positive. The platform is easy to navigate, reliable, and efficient for creating and sharing surveys. It helped simplify the data collection process, and the interface made it convenient to manage responses. While some advanced features require a paid plan, the overall functionality and user experience were very good. ----- ### "Great site for educators looking to get the info they need" — 5.0/5 > **Samantha** | *14 mai 2026* | 2128 | Taux de recommandation : 10.0/10 > > **Avantages**: It allows me to get the information/ ask questions that may otherwise not be able to be answered honestly by the families in my center > > **Inconvénients**: So, far there is nothing I have found that I could say is a negative. I am still getting use to using the site. > > This site allows me to collect the information I need. It is clear for the user how to make the survey and is great for the other people that are completing the survey. I also appreciate the emails letting me know when and if there are new survey responses. ----- ### "Tool for very basic time-to-time usage" — 3.0/5 > **Mika** | *21 avril 2022* | Services financiers | Taux de recommandation : 6.0/10 > > **Avantages**: The tool is fairly easy to use and you can get started fast with it. On the end user side those who will receive the survey, the tool looks good. > > **Inconvénients**: The tool has limited capabilities especially in the survey delivery side, sending the survey invites. Also there are not much admin features and managing the whole platform is very difficult. > > I think the tool is good if you have fairly little amount of users and you will always send the invites out from another solution. In this case the tool is good value for money. ----- ### "Very Good product, I recommend it" — 5.0/5 > **Utilisateur vérifié** | *24 avril 2026* | Design | Taux de recommandation : 8.0/10 > > **Avantages**: The multilingual option was particularly useful for my master's thesis survey, as it allowed me to collect responses across different language groups without needing separate forms. > > **Inconvénients**: No major issues encountered. As a suggestion, an AI-powered retranscription feature from PDF uploads could be a valuable addition for academic users working with existing documents. > > Very good and very fast overall. I filled in the entire survey and used the translation feature, which worked smoothly. It was a straightforward and efficient experience from start to finish. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/191055/surveyhero?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/191055/surveyhero) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées