--- description: Tray : qu'en pensent les utilisateurs ? Lisez les avis clients sur Tray, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tray - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [Tray](/software/191861/tray) # Tray Canonical: https://www.capterra.lu/software/191861/tray Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/191861/tray?page=2) > TRAY est une solution complète qui permet le service à la demande pour les parcs d'attractions, les centres de divertissement familiaux et les restaurants. > > Conclusion : 6 utilisateurs lui ont donné la note de **3.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Tray ? Les centres de divertissement familiaux, les parcs d'attractions, les établissements de restauration rapide et les restaurants occasionnels rapides qui souhaitent fournir un service à la demande à leurs clients via la commande de boissons et de plats, les décharges de responsabilité électroniques et la billetterie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.2/5** | 6 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 3.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Vendsy - **Pays**: Scottsdale, É.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 89,00 $US - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Barcode/Ticket Scanning - Clavier virtuel - Commande en ligne - Comptes clients - Gestion de table - Gestion des cartes cadeaux - Gestion des commandes - Gestion des employés - Gestion des livraisons - Gestion des remises - Gestion des stocks - Impression sur place - Interface utilisateur personnalisable - Rapports de ventes - Restrictions de navigation - Self Check-In/Check-Out - Signature électronique - Suivi et analyse de l'utilisation - Traitement des commandes - Traitement des paiements - Vérifications distinctes - Wireless Internet Access Control - Écran tactile ## Intégrations (11 au total) - Altametrics - Displai - Marketman - Olo - Ordermark - PAR Punchh - Recurly - Rosnet - SVS cs - Skillsoft - Worldpay for Enterprise ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Logiciels pour borne interactive (pour Android)](https://www.capterra.lu/directory/31257/android-kiosk/software) - [Logiciels pour borne interactive](https://www.capterra.lu/directory/30218/kiosk/software) - [Caisse pour restaurants](https://www.capterra.lu/directory/30603/restaurant-pos/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. [TouchBistro](https://www.capterra.lu/software/140677/touchbistro) — 3.8/5 (412 reviews) 2. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Clover](https://www.capterra.lu/software/166759/clover) — 3.8/5 (567 reviews) 4. [Toast POS](https://www.capterra.lu/software/136301/toast-pos) — 4.2/5 (549 reviews) 5. [SpotOn](https://www.capterra.lu/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) ## Avis ### "Tray, backend and frontend" — 4.0/5 > **Kim** | *28 janvier 2024* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: I love how much it is suggested to facilitate towards the purpose of integration and collaboration within all the community groups > > **Inconvénients**: There is nothing worse the being fickle minded > > Not only do I believe tray is a scam I know it is ----- ### "Ótima plataforma de e-commerce, porém com sistema de pagamentos defasado." — 4.0/5 > **Marcio** | *8 mai 2023* | Meubles | Taux de recommandation : 5.0/10 > > **Avantages**: A Tray tem uma grande gama de integrações com marketplaces. Sistema de kits muito bom de trabalhar e configurar, porém ainda não exporta para todos os marketplaces. > > **Inconvénients**: Sistema de pagamento com poucas opções disponíveis, basicamente você fica refém da Vindi. Cache da loja é péssimo, com facilidade leva mais de 2 horas para atualizar. Configuração não é tão simples, precisa já ter um pouco de conhecimento em sistemas. Cobrança de percentual nas vendas em marketplaces. > > É boa, mas assim que possível irei migrar para outra plataforma. ----- ### "Putting the POS in POS." — 1.0/5 > **Jonathan** | *1 mars 2022* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: Not much was to be liked. The customer facing kiosk UI was OK - when working. > > **Inconvénients**: Honestly about everything. This is the worst technology orientated company I have ever worked with. > > As likely one of the longest Tray user they have ever had – I thought writing a review on our experience with them from 2018 – 2022 would be pertinent. Originally the idea of self-ordering kiosks seemed awesome, and it had some perks. We chose to deploy 24 self ordering kiosks at our location all powered by CAT 6 Poe. This is the only reason we stayed with them as long as we did. There was significant investment into the technology solution – which since has been replaced by QR ordering (thank god). Tray by far has been the worst company I have ever dealt with from a customer and technical support stand point. I have a google drive folder dedicated to videos I would send Tray on the various technical issues we experienced through the years. Many still issues now, or ignored, or not even responded to. In fact at one point I believe they didn’t have any form of technical support for approximately 6 months – no one to call or email – literally no one. Rumored this was when they about went out of business, which I think has been a few times. I have literally never found another company that is as unprofessional, lacking of support of any nature and as catastrophically bad at “business” as Tray. It is impressive how poorly they operate. This probably leads to why most companies that I know that adopted them early (like us) left that sinking ship far before we did. ----- ### "Finally, a POS and kiosk that can deliver..." — 5.0/5 > **Jaylynn** | *22 janvier 2020* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales. > > **Inconvénients**: Deployment can take about 30 days, but once it is up and running, it is super easy to make changes. > > I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business. ----- ### "Pra começar um e-commerce é a melhor ferramenta" — 4.0/5 > **Larissa Gabrielle** | *6 février 2023* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Integrações, relatórios de venda, usabilidade da ferramenta > > **Inconvénients**: O que eu menos gosto é o tempo de 12 meses que os relatórios podem pegar dados, então se eu quero analisar um ano comparado com outro não dá pq a soma fica em 24 meses e a exportação demora muuuuuitoIntegração com GA4 tbm não está funcionando direito e demorou muito ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/191861/tray?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/191861/tray) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées