---
description: Cinch : qu'en pensent les utilisateurs ? Lisez les avis clients sur Cinch, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cinch - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Cinch](/software/196019/cinch-marketing)

# Cinch

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> Il s'agit de combler les lacunes en données des entreprises, en concevant des résultats exploitables et en personnalisant le marketing avec un logiciel d'automatisation facile d'utilisation.
> 
> Conclusion : 6 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Cinch ?

L'éditeur compte principalement parmi ses clients des PME ne concluant que peu d'affaires, en quête d'une méthode pour mieux personnaliser leur stratégie marketing. La solution aide à la fois les entreprises en ligne et hors ligne.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 6 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Cinch
- **Pays**: Riverton, É.-U.
- **Fondé**: 2016

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Analyse des campagnes
- Analyse des comportements
- Attribution entre canaux
- Attribution multi touch
- Automatisation du marketing
- Campagnes de drip marketing
- Cartographie du parcours client
- Ciblage du public
- Demande d'avis
- Distribution multicanal
- Gestion de l'expérience client
- Gestion de la publicité
- Gestion des campagnes
- Gestion des commentaires négatifs
- Gestion des leads
- Gestion des modèles
- Importation et exportation de données
- Marketing multicanal
- Marketing social
- Mesure des performances
- Modèles personnalisables
- Pages de renvoi et formulaires web
- Personnalisation
- Profils de clients
- ROI Tracking
- Rapports et statistiques
- Segmentation
- Segmentation de la clientèle
- Suivi de l'engagement
- Third-Party Integrations
- e-mail marketing

## Intégrations (25 au total)

- Aircall
- Approach
- AutoOps
- AutoVitals
- Autodata Platform
- Briostack
- CallTools
- FieldRoutes
- Google Ads
- Google Ads Creator
- Meta for Business
- Mindbody
- Newstore
- PM Attendant
- PestPac

... et 10 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software)

## Catégories connexes

- [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software)
- [Logiciels de parcours client](https://www.capterra.lu/directory/31537/customer-journey-mapping-tools/software)
- [Logiciels d'attribution marketing](https://www.capterra.lu/directory/31081/marketing-attribution/software)
- [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software)
- [Logiciels CDP (Customer Data Platform)](https://www.capterra.lu/directory/31334/customer-data-platform/software)

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2. [ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews)
3. [MailerLite](https://www.capterra.lu/software/136603/mailerlite) — 4.7/5 (2256 reviews)
4. [Brevo](https://www.capterra.lu/software/132996/brevo) — 4.6/5 (3411 reviews)
5. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17572 reviews)

## Avis

### "Cinch has transformed our marketing\!" — 5.0/5

> **Utilisateur vérifié** | *15 janvier 2020* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: How easy it was, I just drug and dropped all the flows I wanted to create. It was intuitive and seamless.
> 
> **Inconvénients**: I sent a few too many emails, but that's not really a problem\!
> 
> We have had a lot of positive response to our marketing efforts sent through Cinch. It has made things easier to organize, and our users have been happy with the content.

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### "A versatile business tool vital to our success" — 5.0/5

> **Brookelynn** | *21 août 2024* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: There’s nothing my business can’t do with Cinch. We use this tool for every part of our customer communication journey as well as key lead generating campaigns. The team behind the product is also fantastic.
> 
> **Inconvénients**: There’s a learning curve, but once you get comfortable you’re off to the races.
> 
> Cinch is an amazing software with the team to match. Always innovating and improving, the capabilities Cinch provides allows me as a marketing director to answer “YES” every time I’m asked “is this possible?”.

-----

### "Powerful CRM with More Features and Value Than My Last, Despite Some Hiccups and Extra Time Required" — 4.0/5

> **Joe** | *30 mars 2026* | Automobile | Taux de recommandation : 3.0/10
> 
> **Avantages**: Cinch has been a game changer for my business. Since switching, I’ve seen more reviews, more positive customer feedback, and greater overall value than I got from my previous CRM. I believe the investment in Cinch is paying off, and their support team has been responsive and helpful throughout the process.
> 
> **Inconvénients**: It feels like I’m constantly reaching out to Cinch to correct issues and update inaccurate data. We’re coming up on nearly a year of using Cinch, and I’m still contacting support on a weekly basis. The main problem is a lack of thoroughness. When I’m told an issue is fixed, I often have to be cautious because the resolution is not always complete. Overall, I’m spending far more time than expected managing my CRM.
> 
> Overall, my experience with Cinch has been positive. It offers more functionality than my last CRM and has helped deliver real value for my business. While it has taken more time than expected and had more hiccups, the added capabilities and responsive support have made it worthwhile.

-----

### "Exactly the company you need with the support that exceeds expectations" — 5.0/5

> **Brooklyn** | *14 août 2025* | Médias en ligne | Taux de recommandation : 10.0/10
> 
> **Avantages**: The onboarding process was seamless and simple. Then the support that \[sensitive content hidden\] has offered in building out these journeys and creatives while presenting data in an easy-to-understand way\!
> 
> **Inconvénients**: The cost is still high for us, being a smaller company. I wish that it had full CRM capabilities so we could operate out of it more frequently for follow-ups.
> 
> Spectacular onboarding, incredible customer service, and truly a pleasure to partner together. Very excited to continue to see the ROI from these efforts.

-----

### "Best Marketing Automation I've ever used" — 5.0/5

> **Bryce** | *15 janvier 2020* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: The data insights and customer personas are incredible, building automated journeys for our customers based off that data and the insights is really simple and the price is phenomenal\! Their support and training is top notch and the absolute best thing about Cinch is the ROI we've received, it can't be beat\!
> 
> **Inconvénients**: I had to contact Cinch directly to create my account. There are several account management features I have to do through their support and can't do directly in my account yet. They say this is coming.
> 
> CINCH is the type of software that allows you to run your email/mail marketing campaigns with ease. It allows you to create more targeted campaigns, while A/B testing which ones work the best for your customer base. You can set them and forget them, if you are that type, or you can build the campaigns step by step and then analyze the data using the many reports that CINCH provides. We have found CINCH to be the future of our email/mail marketing. We’ve seen great results thus far and believe that trend to continue.

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## Liens

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