---
description: ezeeCRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur ezeeCRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: ezeeCRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [ezeeCRM](/software/196865/icrm)

# ezeeCRM

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> Un des logiciels de CRM les plus abordables et les moins chers en Inde, regroupant l'automatisation des ventes, le marketing, le support et l'automatisation des équipes d'intervention.
> 
> Conclusion : 13 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ezeeCRM ?

ezeeCRM peut être mis en œuvre par toute entreprise souhaitant automatiser ses ventes, son marketing, son assistance ainsi que ses ventes et services sur le terrain. Il peut être utilisé dans tous types de secteurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 13 Avis |
| Simplicité | 3.8/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: BusinessEzee
- **Fondé**: 2017

## Contexte commercial

- **À partir de**: 12,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Pays disponibles**: Inde

##  Fonctionnalités

- Accès mobile
- Automatisation du marketing
- Devis
- Distribution de leads
- Gestion des campagnes
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des pipelines
- Gestion des tâches
- Gestion du pipeline de ventes
- Génération de leads
- Intégration des médias sociaux
- Lead nurturing
- Mise en correspondance des clients et des biens
- Qualification de leads
- Rapports et analyses
- Saisie de leads
- Segmentation
- Segmentation de leads
- Stockage de documents
- Suivi des interactions
- Suivi des références
- Système de calendrier et de rappel
- Tableau de bord d'activités
- e-mail marketing

## Intégrations (7 au total)

- Google Drive
- HubSpot CRM
- LinkedIn for Business
- Mailchimp
- Meta for Business
- Microsoft Excel
- Twitter/X

## Ressources d'aide

- Service client/e-mail
- Support téléphonique

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software)
- [Logiciels CRM en ligne](https://www.capterra.lu/directory/30072/online-crm/software)
- [Logiciels CRM immobilier](https://www.capterra.lu/directory/30926/real-estate-crm/software)
- [Logiciels de CRM pour PME](https://www.capterra.lu/directory/31583/small-business-crm/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [Salesforce Starter](https://www.capterra.lu/software/132665/salesforce-essentials) — 4.4/5 (223 reviews)

## Avis

### "Delightful, Useful, Rough Service" — 3.0/5

> **David** | *6 avril 2018* | Télécommunications
> 
> **Avantages**: iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.
> 
> **Inconvénients**: The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

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### "Effective Usage" — 4.0/5

> **BARRY** | *5 décembre 2019* | Compagnies aériennes/Aéronautique | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ease to Use and keep records of tickets and customer
> 
> **Inconvénients**: Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,
> 
> Friendly to handel

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### "Nothing is extraordinary--CRM" — 2.0/5

> **Neha** | *7 décembre 2019* | Services et technologies de l'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: Nothing as such.

Even your software lacks in many basic features.
> 
> **Inconvénients**: This software lacks in user- friendliness. 
It is not automated.
Automatic assignment of leads to an user is missing so it is time consuming.
It is manual completely.
 filters are also not working properly.
Importing an excel is not an easy. It is complicated.
Recent leads are sometimes not on the top.
When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

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### "iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly." — 5.0/5

> **Kuldeep** | *5 juin 2017* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10
> 
> **Avantages**: First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.
> 
> **Inconvénients**: Mobile App is not available for IOS,  Leads scoring feature is not available in Leads module which was an important feature for our business.
> 
> Increased productivity of employees which results in better customer satisfaction and more revenue.

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### "Very customisable CRM." — 4.0/5

> **Utilisateur vérifié** | *28 mai 2018* | Services financiers
> 
> **Avantages**: Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.
> 
> **Inconvénients**: Not available as an app for when out of the office, other than that all was good and no other cons to list.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/196865/icrm)

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| de-CH | <https://www.capterra.ch/software/196865/icrm> |
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| nl-BE | <https://www.capterra.be/software/196865/icrm> |

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