---
description: Spruce : qu'en pensent les utilisateurs ? Lisez les avis clients sur Spruce, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spruce - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Communications unifiées](/directory/31035/unified-communications/software) > [Spruce](/software/198267/spruce)

# Spruce

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> Spruce est un moyen simple et puissant pour les patients, les prestataires de soins et les autres partenaires du secteur de la santé de se connecter et de communiquer.
> 
> Conclusion : 34 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Spruce ?

Spruce s'adresse aux professionnels de la santé en leur permettant de communiquer de manière transparente avec leurs collègues et avec les patients sur une plateforme unifiée conforme à la loi HIPAA (Health Insurance Portability Accountability Act).

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 34 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Spruce Health
- **Pays**: san francisco, É.-U.
- **Entreprise fondée en**: 2013

## Contexte commercial

- **À partir de**: 24,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Cabinet de plusieurs praticiens
- Collaboration entre plusieurs utilisateurs
- Conforme HIPAA
- Conférences vidéo
- Facturation médicale
- Gestion des plans de soins
- Information aux patients
- Paiements électroniques
- Partage des fichiers
- Planification de traitement
- Planification des rendez-vous
- Portail des patients
- Portail libre-service
- Rapports et statistiques
- Remote Treatment Planning
- Routage des appels
- À des fins médicales
- Évaluations initiales

## Intégrations (2 au total)

- Elation
- Hint Clinical

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)

## Catégories connexes

- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)
- [Logiciels pour psychologues](https://www.capterra.lu/directory/30217/mental-health/software)
- [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software)
- [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software)

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2. [TheraNest](https://www.capterra.lu/software/130400/theranest-mental-health) — 4.4/5 (1033 reviews)
3. [Alleva](https://www.capterra.lu/software/180899/alleva) — 4.5/5 (282 reviews)
4. [SimplePractice](https://www.capterra.lu/software/130710/simplepractice) — 4.6/5 (2827 reviews)
5. [TherapyNotes, LLC](https://www.capterra.lu/software/118981/therapynotes-com) — 4.7/5 (963 reviews)

## Avis

### "Great" — 5.0/5

> **Utilisateur vérifié** | *6 décembre 2022* | Psychologie | Taux de recommandation : 8.0/10
> 
> **Avantages**: HIPAA compliant. Easy to communicate with others.
> 
> **Inconvénients**: I found the features not available on the lower tier were a bit hidden and to get all the features I wanted added up in cost. Patients CANNOT text you in a HIPAA compliant manner unless they have the app.
> 
> Highly recommend.

-----

### "Helps out Small Medical Offices\!" — 5.0/5

> **Zoe** | *27 mars 2025* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10
> 
> **Avantages**: With doctor offices growing with number of patients each year, it is important to have a software like this to handle the volume of patients and inquiries when there are limited staff members in the office.
> 
> **Inconvénients**: It would be a much better software if it wasn’t for the inability to integrate with many other platforms yet.
> 
> Definitely recommend despite the little integration ability yet, it does help out with patient intakes and communication when offices are staff-limited\!

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### "Terrible Customer Service" — 2.0/5

> **Laura** | *11 août 2022* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10
> 
> **Avantages**: Spruce has been a a disappointment. The created an update that was not user friendly. My staff and I have reached out to support many times, We get the wrong info and then when trying to address issues, we are asked the same info over and over or told incorrect information on set. We have requested a person and a conversation and this was denied with repeated silly auto replies stating how much more effective communication is by text. It is truly a nightmare to work with them and been a horrible experience of late. I do not recommend this service unless that can make some major changes.
> 
> **Inconvénients**: Almost everything but notably the customer support. Lots of glitches, does not transfer to oncall or vacation messages easily. Not user friendly.
> 
> I do not like this program at all but feel stuck with them.

-----

### "Easy to Navigate" — 5.0/5

> **Alicia** | *26 mars 2025* | Psychologie | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ease of communication with clients. Ability to send large documents
> 
> **Inconvénients**: Fairly basic platform. Which can be nice for simplicity, but mote functionality would be nice. Like Having virtual platform options

-----

### "Spruce Review" — 5.0/5

> **Kari** | *27 mars 2025* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: It was easy to navigate and use for counseling.
> 
> **Inconvénients**: There wasn't really anything I didn't like about it.
> 
> Spruce is effective and easy to use for counseling services.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/198267/spruce)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/198267/Spruce/> |
| en-AE | <https://www.capterra.ae/software/198267/spruce> |
| en-AU | <https://www.capterra.com.au/software/198267/spruce> |
| en-CA | <https://www.capterra.ca/software/198267/spruce> |
| en-GB | <https://www.capterra.co.uk/software/198267/spruce> |
| en-IE | <https://www.capterra.ie/software/198267/spruce> |
| en-IL | <https://www.capterra.co.il/software/198267/spruce> |
| en-IN | <https://www.capterra.in/software/198267/spruce> |
| en-NZ | <https://www.capterra.co.nz/software/198267/spruce> |
| en-SG | <https://www.capterra.com.sg/software/198267/spruce> |
| en-ZA | <https://www.capterra.co.za/software/198267/spruce> |
| fr | <https://www.capterra.fr/software/198267/spruce> |
| fr-BE | <https://fr.capterra.be/software/198267/spruce> |
| fr-CA | <https://fr.capterra.ca/software/198267/spruce> |
| fr-LU | <https://www.capterra.lu/software/198267/spruce> |

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