---
description: Spruce : qu'en pensent les utilisateurs ? Lisez les avis clients sur Spruce, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spruce - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Communications unifiées](/directory/31035/unified-communications/software) > [Spruce](/software/198267/spruce)

# Spruce

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> Spruce est un moyen simple et puissant pour les patients, les prestataires de soins et les autres partenaires du secteur de la santé de se connecter et de communiquer.
> 
> Conclusion : 34 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Spruce ?

Spruce s'adresse aux professionnels de la santé en leur permettant de communiquer de manière transparente avec leurs collègues et avec les patients sur une plateforme unifiée conforme à la loi HIPAA (Health Insurance Portability Accountability Act).

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 34 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Spruce Health
- **Pays**: san francisco, É.-U.
- **Fondé**: 2013

## Contexte commercial

- **À partir de**: 24,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Cabinet de plusieurs praticiens
- Collaboration entre plusieurs utilisateurs
- Conforme HIPAA
- Conférences vidéo
- Facturation médicale
- Gestion des plans de soins
- Information aux patients
- Paiements électroniques
- Partage des fichiers
- Planification de traitement
- Planification des rendez-vous
- Portail des patients
- Portail libre-service
- Rapports et statistiques
- Remote Treatment Planning
- Routage des appels
- À des fins médicales
- Évaluations initiales

## Intégrations (2 au total)

- Elation
- Hint Clinical

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)

## Catégories connexes

- [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software)
- [Logiciels pour psychologues](https://www.capterra.lu/directory/30217/mental-health/software)
- [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software)
- [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software)

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2. [EHRYourWay](https://www.capterra.lu/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
3. [TheraNest](https://www.capterra.lu/software/130400/theranest-mental-health) — 4.4/5 (1031 reviews)
4. [SimplePractice](https://www.capterra.lu/software/130710/simplepractice) — 4.6/5 (2825 reviews)
5. [TherapyNotes, LLC](https://www.capterra.lu/software/118981/therapynotes-com) — 4.7/5 (959 reviews)

## Avis

### "Great" — 5.0/5

> **Utilisateur vérifié** | *6 décembre 2022* | Psychologie | Taux de recommandation : 8.0/10
> 
> **Avantages**: HIPAA compliant. Easy to communicate with others.
> 
> **Inconvénients**: I found the features not available on the lower tier were a bit hidden and to get all the features I wanted added up in cost. Patients CANNOT text you in a HIPAA compliant manner unless they have the app.
> 
> Highly recommend.

-----

### "Easy to Navigate" — 5.0/5

> **Alicia** | *26 mars 2025* | Psychologie | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ease of communication with clients. Ability to send large documents
> 
> **Inconvénients**: Fairly basic platform. Which can be nice for simplicity, but mote functionality would be nice. Like Having virtual platform options

-----

### "Spruce Update is a Disaster" — 2.0/5

> **Evan** | *28 février 2022* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10
> 
> **Avantages**: I used to like Spruce health. It wasn't perfect, but it was intuitive and we could work around issues like being unable to text multiple clients (as in a couple) at the same time or having multiple clinicians who needed to be able to see the same thread. But their recent update has made the app utterly unuseable and their customer support is non-existent. I would recommend that any practice considering Spruce run the other way.
> 
> **Inconvénients**: Customer support. Recent update makes it un-useable.
> 
> It was adequate until it became completely inadequate and frankly is just costing us clients, money, and time right now.

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### "Spruce Review" — 5.0/5

> **Kari** | *27 mars 2025* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: It was easy to navigate and use for counseling.
> 
> **Inconvénients**: There wasn't really anything I didn't like about it.
> 
> Spruce is effective and easy to use for counseling services.

-----

### "Great features, terrible customer support" — 4.0/5

> **Katie** | *20 décembre 2022* | Psychologie | Taux de recommandation : 5.0/10
> 
> **Avantages**: The HIPAA-compliant messaging and ability to easily transfer messages and voicemails into our EHR charts is fantastic.
> 
> **Inconvénients**: The customer support is minimal to non-existent if you have a problem. I have asked multiple times for a better phone tree for our team, especially when we need to make changes to outgoing messages when staff are out for vacation, holidays, etc, and we are still having the same issues.
> 
> Overall the features and ease of regular use are what has kept me as a customer for as long as we have been, but at this point, I am actively looking for another provider because good customer support is vital. When there's a problem, we need a timely and responsive reply and solution.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/198267/spruce)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/198267/Spruce/> |
| en-AE | <https://www.capterra.ae/software/198267/spruce> |
| en-AU | <https://www.capterra.com.au/software/198267/spruce> |
| en-CA | <https://www.capterra.ca/software/198267/spruce> |
| en-GB | <https://www.capterra.co.uk/software/198267/spruce> |
| en-IE | <https://www.capterra.ie/software/198267/spruce> |
| en-IL | <https://www.capterra.co.il/software/198267/spruce> |
| en-IN | <https://www.capterra.in/software/198267/spruce> |
| en-NZ | <https://www.capterra.co.nz/software/198267/spruce> |
| en-SG | <https://www.capterra.com.sg/software/198267/spruce> |
| en-ZA | <https://www.capterra.co.za/software/198267/spruce> |
| fr | <https://www.capterra.fr/software/198267/spruce> |
| fr-BE | <https://fr.capterra.be/software/198267/spruce> |
| fr-CA | <https://fr.capterra.ca/software/198267/spruce> |
| fr-LU | <https://www.capterra.lu/software/198267/spruce> |

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