---
description: Lusha : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lusha, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lusha - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Engagement des clients](/directory/30906/customer-engagement/software) > [Lusha](/software/198383/lusha)

# Lusha

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> La solution de lead intelligence de Lusha fournit des appels directs, des numéros de téléphone et des e-mails précis pour accélérer les ventes avec moins de travail.
> 
> Conclusion : 398 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Lusha ?

Lusha aide les SDR (Sales Development Representatives), les professionnels de la vente, les professionnels RH et les équipes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 398 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 3.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Lusha
- **Entreprise fondée en**: 2016

## Contexte commercial

- **À partir de**: 49,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- API
- Agrégation et publication de données
- Analyse prédictive
- Base de données de clients
- Base de données de contacts
- CRM Integration
- Communication multicanal
- Données d'intention
- Enrichissement de données
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des contacts
- Gestion des flux de travail
- Gestion des leads
- Gestion des listes d'appels
- Gestion des pipelines
- Gestion du pipeline de ventes
- Génération de leads
- Génération de leads B2B
- Identification du compte cible
- Importation et exportation de données
- Lead Scoring
- Lead nurturing
- Logiciels d'expérience client
- Mesure des performances
- Outils de prospection
- Pages de renvoi et formulaires web
- Profils de clients
- Qualification de leads
- Rapports et analyses
- Recherche/Filtre
- Saisie de leads
- Segmentation
- Segmentation de la clientèle
- Segmentation de leads
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (9 au total)

- Bullhorn ATS & CRM
- Gmail
- HubSpot CRM
- Microsoft Outlook
- Outreach
- Pipedrive
- SalesLoft
- Salesforce Sales Cloud
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)

## Catégories connexes

- [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software)
- [Logiciels d'engagement de ventes](https://www.capterra.lu/directory/32195/sales-engagement-platform/software)
- [Génération de leads](https://www.capterra.lu/directory/30963/lead-generation/software)
- [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software)
- [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software)

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5. [Cognism](https://www.capterra.lu/software/169083/cognism) — 4.7/5 (256 reviews)

## Avis

### "Un outil essentiel \!" — 5.0/5

> **Elif** | *16 janvier 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: La facilité d’utilisation de la plateforme, une grosse base de données pour avoir accès à des téléphones et mails.
> 
> **Inconvénients**: Les mauvais numéros que l’on peut retrouver par moments.
> 
> Expérience globale positive c’est un super outil qui aide pour la prospection

-----

### "Lusha: Strong Features, Lacking Support" — 5.0/5

> **Nurudeen** | *17 avril 2026* | Télécommunications | Taux de recommandation : 10.0/10
> 
> **Avantages**: Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact.&#10;On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost.
> 
> **Inconvénients**: The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable.&#10;Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking.
> 
> Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution.

-----

### "Lusha- Verify, and Trust, your data for outbound" — 4.0/5

> **Nolan** | *27 mai 2025* | Immobilier | Taux de recommandation : 9.0/10
> 
> **Avantages**: Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience.
> 
> **Inconvénients**: Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion.
> 
> Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users.

-----

### "A contender that needs to improve itself" — 2.0/5

> **Jerguz** | *25 mars 2026* | Services et technologies de l'information | Taux de recommandation : 6.0/10
> 
> **Avantages**: Lusha has a great funtion to search for titles/rolls in companies and select the type of company and vertical you need
> 
> **Inconvénients**: Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before
> 
> I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time

-----

### "Excellent tool for contact information lookup\!" — 5.0/5

> **Himaanshu** | *13 mars 2025* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> **Avantages**: It is very helpful for finding prospects email addresses and phone numbers.
> 
> **Inconvénients**: The price is bit high, and also the contact details are not completely accurate.
> 
> Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly

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## Liens

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