---
description: Quo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Quo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Quo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Solutions de téléphonie professionnelle](/directory/31101/business-phone-systems/software) > [Quo](/software/199031/openphone)

# Quo

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> Un téléphone professionnel agréable et puissant pour les professionnels, les équipes et les entreprises.
> 
> Conclusion : 63 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Quo ?

Conçu pour les start-up, les petites entreprises et les équipes des grandes organisations. OpenPhone a été conçu pour qu'il fonctionne parfaitement, tant pour les personnes travaillant seules que pour les équipes d'entreprises de toutes tailles.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 63 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: OpenPhone Technologies
- **Entreprise fondée en**: 2018

## Contexte commercial

- **À partir de**: 15,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Automated Attendant
- Chat et messagerie
- Distribution automatique des appels
- Enregistrement des appels
- IVR
- Identification de l'appelant
- Journalisation des appels
- Logiciels de VoIP
- Messagerie vocale
- PBX
- Rapports et analyses
- Rapports et statistiques
- Routage des appels
- Suivi des appels
- Suivi des appels
- Transfert d’appel

## Intégrations (6 au total)

- Gong.io
- HubSpot CRM
- Jobber
- Make
- Slack
- Zapier

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software)

## Catégories connexes

- [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software)
- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)
- [Logiciels SIP (softphone)](https://www.capterra.lu/directory/31029/softphone/software)
- [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software)

##  Logiciels similaires

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2. [800.com](https://www.capterra.lu/software/208208/800-com) — 4.7/5 (333 reviews)
3. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (916 reviews)
4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (465 reviews)
5. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)

## Avis

### "Excellent, best value out there, fully featured, highly recommend" — 5.0/5

> **Axel** | *19 juillet 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Feature rich, does everything we need, has an API, allows us to have multiple lines. We were able to customize the phone lines and get contact data for our business pushed into OpenPhone so we knew which customer is calling or texting us and what their customer profile was.
> 
> **Inconvénients**: The Webhook API is very limited and doesn't give us access to messages. The contact API is still pretty rough and has issues. AI responder is overpriced, no API to use our own AI token based API. Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.
> 
> Seamless setup makes it easy to get up and running, the API was tricky to program to, took a lot of trial and error, and it is also not pure JSON, so the variable typing was a pain, took lots of debugging cycles to finally get it right. Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise since most support depts completely fail when it comes to bug reports from customers.

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### "Valuable Resource for Small Business" — 5.0/5

> **Utilisateur vérifié** | *3 mars 2025* | Vétérinaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to use, has a great feature set for the price point. It has been incredibly valuable in setting up a professional business phone service for a very small business.
> 
> **Inconvénients**: Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I haven't looked deeply into the problem. There isn't great personalized customer service, however it is user-friendly and they have excellent online resources so I haven't missed it.
> 
> I have been very happy with OpenPhone overall. It has provided the customization features my business needs without extras that were outside of the budget as a new startup.

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### "Did not work for my business" — 1.0/5

> **Dorian** | *16 avril 2026* | Hôtellerie | Taux de recommandation : 0.0/10
> 
> **Avantages**: The promise of being able to manage business calls and texts with more than one employee under one account / number.
> 
> **Inconvénients**: The service didn't work for me at all in the end. I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers. This is a critical onboarding step that is not as easy as suggested.
> 
> Negative - inability to use the service, poor support on canceling and getting a refund, got a second charge the following month instead, and had to escalate to BBB to get my account closed.

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### "Great call management, but lacks integrations and live-call monitoring" — 5.0/5

> **Richwell** | *18 avril 2026* | Équipements publics | Taux de recommandation : 10.0/10
> 
> **Avantages**: Quo handles call management reliably. The in-app mention and comment/threading features are excellent for internal collaboration—our team uses these constantly to flag issues and discuss customer interactions.
> 
> **Inconvénients**: The lack of API/webhook support is a significant limitation. We use Jobber for field operations, and there's no clean way to create tasks or assign conversations to team members across both platforms. We have to manually coordinate, which adds friction. Additionally, Quo doesn't support live-call listening, which is a major gap for us, training new CSRs on real calls is critical, and we can't do that effectively with Quo.
> 
> Quo is solid for straightforward call management, but it falls short for teams using multiple tools or needing robust onboarding capabilities. If you're integrated with platforms like Jobber or need live-call monitoring for training, this tool will feel limiting.

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### "Great VOIP product for small businesses" — 5.0/5

> **Utilisateur vérifié** | *20 janvier 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10
> 
> **Avantages**: The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone calls to our business line where ever I might be. Currently, Openphone allows me to SMS clients in Canada. Google Voice, which was the main alternative does not have this feature.
> 
> **Inconvénients**: They charge for each user and add a new line for each user even if all you need is to have multiple users managing one line.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/199031/openphone)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/199031/OpenPhone/> |
| en-AE | <https://www.capterra.ae/software/199031/openphone> |
| en-AU | <https://www.capterra.com.au/software/199031/openphone> |
| en-CA | <https://www.capterra.ca/software/199031/openphone> |
| en-GB | <https://www.capterra.co.uk/software/199031/openphone> |
| en-IE | <https://www.capterra.ie/software/199031/openphone> |
| en-IL | <https://www.capterra.co.il/software/199031/openphone> |
| en-IN | <https://www.capterra.in/software/199031/openphone> |
| en-NZ | <https://www.capterra.co.nz/software/199031/openphone> |
| en-SG | <https://www.capterra.com.sg/software/199031/openphone> |
| en-ZA | <https://www.capterra.co.za/software/199031/openphone> |
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| fr | <https://www.capterra.fr/software/199031/openphone> |
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| fr-CA | <https://fr.capterra.ca/software/199031/openphone> |
| fr-LU | <https://www.capterra.lu/software/199031/openphone> |

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