---
description: Faddom : qu'en pensent les utilisateurs ? Lisez les avis clients sur Faddom, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Faddom - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Faddom](/software/201265/faddom)

# Faddom

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> Créez des cartes interactives en temps réel de votre environnement informatique offrant une visibilité granulaire de votre application, de vos réseaux et de vos dépendances.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Faddom ?

Professionnels de l’informatique et du DevOps

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 20 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Faddom
- **Fondé**: 2022

## Contexte commercial

- **À partir de**: 1,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- API
- Alertes/Notifications
- Alerts/Escalation
- Cartographie des relations
- Contrôles/Permissions d'accès
- Découverte automatique d'appareils
- Exportation de cartes
- Gestion de la configuration
- Gestion des changements
- Gestion des ressources informatiques
- Gestion des stocks
- Mappage hiérarchique
- Planification des changements
- Portail libre-service
- Rapports et statistiques
- Real-Time Monitoring
- Suivi des changements
- Suivi des coûts
- Suivi des ressources informatiques
- Suivi des serveurs
- Visualisation de données

## Intégrations (1 au total)

- ServiceNow

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)

## Catégories connexes

- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)
- [Logiciels de cartographie du réseau](https://www.capterra.lu/directory/30978/network-mapping/software)
- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Logiciels DCIM](https://www.capterra.lu/directory/10054/data-center-management/software)
- [Gestion des changements](https://www.capterra.lu/directory/30958/change-management/software)

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2. [Auvik](https://www.capterra.lu/software/145245/auvik) — 4.7/5 (99 reviews)
3. [Pulseway](https://www.capterra.lu/software/141792/pulseway) — 4.7/5 (310 reviews)
4. [Pandora FMS](https://www.capterra.lu/software/151020/pandora-fms) — 4.5/5 (125 reviews)
5. [Total Network Inventory](https://www.capterra.lu/software/133961/total-network-inventory) — 4.7/5 (11 reviews)

## Avis

### "An amazing data capture tool" — 5.0/5

> **Zain** | *31 juillet 2025* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: UI is super friendly to use. Data sources have enough variety for any environment.&#10;Best part is the Support, Faddom's AI support is easy to engage, just an email away with no hassle of logging into portal and entering tons of details. AI support generally answers the query in first go and support person then follows up on queries.
> 
> **Inconvénients**: When joined to domain, we loose the capability to sign in with the break glass account. So in case of a disaster where we have to quickly login using breakglass account we have to first disable domain join from the console CLI.
> 
> Satisfied overall. We have all data sources listed in Faddom what we wanted. Support is amazing that is the best part.

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### "The ultimate affordable application dependency mapping tool for the system engineer" — 5.0/5

> **Marc** | *21 novembre 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Fantastic tool for phase out of legacy servers, domain controllers&#10;- fantastic documentation tool&#10;- Provides insight whether network staff have implemented firewall changes&#10;- Visual tool for change management&#10;- Ideal tool for datacenter or cloud migrations
> 
> **Inconvénients**: The licensing part sometimes need a manual renewal, this is however a minor issue.
> 
> It is the only product where I actually can request new features or get immediate support feedback to implement my query. Faddom has brought me extremely much insight in the "hidden" domains of engineers and products (where people who have set them up in the past are no longer there). By far the best software product and company  I have worked with in the last 25 years.

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### "Great Product" — 5.0/5

> **Matan** | *20 août 2020* | Logiciels | Taux de recommandation : 6.0/10
> 
> **Avantages**: Mapping and Analyzing AWS Data Transfer   \! \!
> 
> **Inconvénients**: nothing. great company, great peolpe, great product.

-----

### "Fast, Insightful Infrastructure Mapping with Room to Grow" — 5.0/5

> **Utilisateur vérifié** | *6 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10
> 
> **Avantages**: It's ease of use and ease of installation. The data from the system is also very relevant. The price is right on target also.
> 
> **Inconvénients**: The depth of data presented can be complex, making onboarding and navigation slightly confusing for non-technical users.
> 
> My experience with Faddom has been largely positive. It excels at providing clear, real-time visualization of application dependencies and network topology without the need for deploying agents.

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### "Great valuse and easy setup" — 5.0/5

> **Alex** | *11 août 2025* | Médecine douce | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to setup and had maps withing hours. Quickly shows were and how systems communicate. Setup was done in under 2 hours
> 
> **Inconvénients**: Automatic updates occasionally have issues. Support is great and are able to quickly resolve the issue.
> 
> The development team have been using it and love that they can quickly see how the apps communicate with different systems

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/201265/faddom)

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