--- description: VoIP.ms : qu'en pensent les utilisateurs ? Lisez les avis clients sur VoIP.ms, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.lu/software/203084/voip-ms Page : 1/29\ Suivant: [Page suivante](https://www.capterra.lu/software/203084/voip-ms?page=2) > Plateforme complète de communication en libre-service offrant une solution téléphonique hébergée et une liaison SIP avec une tarification à la carte. > > Conclusion : 697 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise VoIP.ms ? Toute entreprise cherchant à simplifier ses communications. Tout revendeur à la recherche d'une interface entièrement personnalisable et toute personne à la recherche d'un service de téléphonie à domicile de qualité, abordable et fiable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 697 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: VoIP.ms - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 1,10 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: français - **Pays disponibles**: Canada ## Fonctionnalités - Alertes/Notifications - Automate d'appel - Automated Attendant - CTI (couplage téléphonie informatique) - Conférences - Distribution automatique des appels - Enregistrement des appels - Extensions virtuelles - Gestion de la communication - Gestion des centres d'appel - Groupes d'appel - IVR - Journalisation des appels - Liaisons SIP - Logiciels de VoIP - Messagerie vocale - PBX - Personnalisation de la voix - Rapports et analyses - Rapports sur les appels - Routage des appels - Saisie téléphonique - Suivi des appels - Suivi des appels - Tableau de bord d'activités - Transfert d’appel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) - [Systèmes PABX](https://www.capterra.lu/directory/31102/cloud-pbx/software) ## Logiciels similaires 1. 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[RingByName](https://www.capterra.lu/software/169306/ringbyname) — 4.6/5 (69 reviews) ## Avis ### "Great VoIP supplier" — 5.0/5 > **Jean Rene** | *25 août 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The online portal offers many features and the billing is clear. > > **Inconvénients**: Can be overwhelming to setup for someone with little VoIP experience ----- ### "Very good service for a good price" — 4.0/5 > **Dennis** | *24 mars 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Inconvénients**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Needs sub-account support" — 3.0/5 > **Jonathan** | *24 mai 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features. Easy to configure. > > **Inconvénients**: Again, regarding only the new softphone initial release: It only works with the "master" voip.ms account, not with a sub-account. This means that your master password is used for this process, and that password is involved / exposed in softphone registration. Also, only one voip.ms softphone is supported per account. Because of this I'm sticking with Linphone. Please announce when sub-account support is added\! > > voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise. Outstanding availability - with extraordinary security measures added in the past two years. My highest recommendation. ----- ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" — 5.0/5 > **Roberto** | *7 février 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. > > **Inconvénients**: here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. > > My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. ----- ### "Best service for the money. They had a Ddos attack but they kept customers informed." — 4.0/5 > **Chad** | *24 août 2023* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution. > > **Inconvénients**: It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious. > > Overall, I would use them again if given the opportunity. ----- Page : 1/29\ Suivant: [Page suivante](https://www.capterra.lu/software/203084/voip-ms?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/203084/voip-ms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées