--- description: Paw Partner : qu'en pensent les utilisateurs ? Lisez les avis clients sur Paw Partner, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paw Partner - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour chenils](/directory/30574/kennel/software) > [Paw Partner](/software/203713/paw-partner) # Paw Partner Canonical: https://www.capterra.lu/software/203713/paw-partner Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/203713/paw-partner?page=2) > Enfin un logiciel et une application mobile pour animaux de compagnie destinés aux chenils, services de garde, toiletteurs et dresseurs, conçus par de réels professionnels des soins aux animaux. > > Conclusion : 61 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Paw Partner ? Paw Partner a été conçu pour aider à optimiser l'activité des chenils pour animaux de compagnie, des garderies pour chiens, des toiletteurs et des dresseurs d'animaux de compagnie. Cette application mobile gratuite vous aidera également à mieux communiquer avec vos clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 61 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Paw Partner - **Pays**: Bellingham, É.-U. - **Entreprise fondée en**: 2018 ## Contexte commercial - **À partir de**: 44,99 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Porto Rico, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Booking Management - Catalogue de services - Confirmations/Reminders - Facturation - Gestion des calendriers - Gestion des clients - Gestion des employés - Gestion des rendez-vous - Gestion des stocks - Gestion du personnel - Messagerie SMS - Planification - Portail client - Rappels - Rendez-vous récurrents - Réservation en ligne - Suivi des anniversaires ## Intégrations (2 au total) - Stripe - Twilio ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software) ## Catégories connexes - [Logiciels pour chenils](https://www.capterra.lu/directory/30574/kennel/software) - [Toilettage](https://www.capterra.lu/directory/30845/pet-grooming/software) ## Logiciels similaires 1. [KennelBooker](https://www.capterra.lu/software/143168/kennel-booker) — 4.6/5 (77 reviews) 2. [BusyPaws](https://www.capterra.lu/software/1014353/busypaws) — 4.7/5 (80 reviews) 3. [Pet Manager](https://www.capterra.lu/software/150536/pet-manager) — 5.0/5 (62 reviews) 4. [Gingr](https://www.capterra.lu/software/136469/gingr) — 4.5/5 (222 reviews) 5. [Goose](https://www.capterra.lu/software/1065648/goose) — 4.8/5 (21 reviews) ## Avis ### "The BEST Customer Service" — 5.0/5 > **Sara** | *11 juillet 2025* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: First and foremost, the customer service — hands down. We also love the app, the picture timeline, intuitive design and all of the details you can put into the pets. > > **Inconvénients**: There is nothing that we do not like about it — if any “con,” it would only be that we are just missing a few features that we have gotten used to but they have been heard, understood and noted by the team members as well as met with solutions to work around them. > > We have been very nervous about making the switch over to Paw Partner but after many training sessions and especially those with \[sensitive content hidden\] our minds have been put to ease. \[sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly\!), and has actually made the process and training sessions fun\! All of the team members have been super personable, kind, helpful and patient, which makes such a stressful switch less scary\! ----- ### "Business Owner/groomer" — 4.0/5 > **Tracy** | *19 novembre 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: One of the standout features of PawPartner is the exceptional customer service. The team is always responsive and genuinely willing to listen to user feedback. We especially appreciate their openness to suggestions for upgrades, making us feel valued as partners in improving the platform. This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients. > > **Inconvénients**: Scheduling Multiple Pets Simultaneously Implement a feature that allows clients to add multiple pets to a single appointment booking. This could include a dropdown menu for selecting pets from the client profile or an option to "add another pet" before finalizing the booking. Faster Paw Payments Consider integrating a payment processor that supports same-day or next-morning payouts without requiring an early close. This might involve switching to a provider with faster settlement times while maintaining accounting-friendly cutoff times. Groomer's Name on Receipts Add a field on the receipt template to display the assigned groomer’s name. This can be auto-populated based on the appointment details. First Available Groomer" Scheduling Option Develop a system that automatically scans all groomer schedules for the next available slot and presents it to the client. This would eliminate the need for clients to manually check each groomer’s availability. These changes would not only ease the booking process but also enhance operational efficiency and customer satisfaction. If you'd like, I can help draft specific requests or proposals to present these ideas to your software or platform provider. Let me know\! While we appreciate the responsiveness of the PawPartner team and their willingness to take suggestions for upgrades, we’ve noticed occasional delays and a lack of in-depth knowledge when addressing some of the issues we encounter. Improving response times and ensuring the team is better equipped to handle complex or technical questions would significantly enhance the overall support experience. We value the effort you put into maintaining great customer relations and look forward to seeing continued improvements in this area. > > We have been very happy with our overall experience using PawPartner. The platform has been a valuable tool for managing our appointments, payments, and client interactions. ----- ### "Huge improvement\!" — 5.0/5 > **Madalyn** | *25 mars 2024* | Eau/gaz/électricité | Taux de recommandation : 3.0/10 > > **Avantages**: Having our own app where we can interact with clients has been a game changer. We have not had one person want to go to our previous system after downloading our app. The customer service is personal and genuine. I appreciate them so much and how they have helped us scale our new business. > > **Inconvénients**: None. Obviously learning a new system takes times but I would do it all over again\! > > Easy to use, intuitive, amazing Customer service ----- ### "It's the booking app you've been looking for" — 5.0/5 > **Kristina** | *26 novembre 2024* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I love how easy it is to keep track of everything for my business (appointments, clients, grooming notes, daily reports, etc). Has everything to help my business stay organized and grow. The Technical support and customer care have ALWAYS been responsive with any issues or concerns. > > **Inconvénients**: Not having an online user manual pdf to master all the ins/outs of the booking app and make the most of the system. > > From the moment I started putting my business together to a year later into running it, Paw Partner has been a wonderful tool. Everyone involved from onboarding to technical troubleshooting has been prompt and helpful. I knew when I found Paw Partner, that this would be the app I wanted for my grooming business. ----- ### "Love Paw Partner" — 5.0/5 > **Ellen** | *9 novembre 2024* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The price is extremely reasonable for the service you get. I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards. I loved that because I always say I have high standards when it comes to dog boarding. We saw Savanah again at the 2024 trade show and she helped me with some stuff I needed help with. They are really good with support. > > **Inconvénients**: In NC, we need to have the owners name, address, phone \# and emergency contact info readily available for the inspector. Paw Partner’s run cards do not have that info on them. I don’t have internet out in our kennel area, so it’s not like I can keep a computer out there to pull up that info for the inspector. That info doesn’t print well from the location it is on Paw Partner. Anyway, it’s a minor inconvenience that makes extra work for me, but certainly something I can deal with given all the other good things about Paw Partner. > > I have had Paw Partner for just about a year now and I really do like it. I highly recommend them\! ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/203713/paw-partner?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/203713/paw-partner) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées