---
description: SAP Commerce Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur SAP Commerce Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Commerce Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [SAP Commerce Cloud](/software/205275/sap-commerce-cloud)

# SAP Commerce Cloud

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> Développez-vous sans crainte et sans limites et offrez une expérience de vente en ligne agile basée sur des informations approfondies et en temps réel sur les clients.
> 
> Conclusion : 7 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise SAP Commerce Cloud ?

Conçu pour les organisations de toutes tailles et de tous secteurs qui veulent une solution unique pour offrir des expériences commerciales cohérentes et personnalisées sur tous les canaux et appareils.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 7 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SAP
- **Fondé**: 1999

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Canada, Irlande, Royaume-Uni, États-Unis

##  Fonctionnalités

- API
- Accès mobile
- Catalog Management
- Développement d'application Web et mobile
- Emplacements multiples
- Gestion SEO
- Gestion de contenu
- Gestion de l'e-commerce
- Gestion de site web
- Gestion des avis
- Gestion des canaux
- Gestion des commandes
- Gestion des expéditions
- Gestion des promotions
- Gestion des remises
- Gestion des retours
- Gestion des stocks
- Logiciels d'expérience client
- Paiements électroniques
- Panier d'achat
- Points de contact clients
- Rapports et statistiques
- Real-Time Data
- Recherche/Filtre
- Suivi de l'inventaire
- Sécurité des données
- Third-Party Integrations
- e-mail marketing

## Intégrations (1 au total)

- SAP Analytics Cloud

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software)
- [Logiciels e-commerce multicanal](https://www.capterra.lu/directory/31281/multi-channel-ecommerce/software)
- [Logiciels d'e-commerce headless](https://www.capterra.lu/directory/32175/headless-ecommerce-platform/software)
- [Gestion des commandes](https://www.capterra.lu/directory/30225/order-management/software)
- [Logiciels d'e-commerce](https://www.capterra.lu/directory/31821/b2b-ecommerce-platform/software)

##  Logiciels similaires

1. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.lu/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.capterra.lu/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [PrestaShop](https://www.capterra.lu/software/134005/prestashop) — 4.3/5 (331 reviews)

## Avis

### "Improved Data Organization" — 5.0/5

> **Oliver** | *10 novembre 2025* | Télécommunications | Taux de recommandation : 9.0/10
> 
> **Avantages**: Previously, we had separate systems for catalogs, orders, and customer service, which greatly complicated management. With SAP Commerce Cloud, everything is now unified. I can manage products, prices, and promotions from a single location, and changes are reflected immediately across all channels, both on the web and in our mobile app. One of the things I value most is the flexibility, because we can personalize the customer experience based on their profile, purchase history, or even location. This has helped us increase conversions and improve customer satisfaction. Its price isn't the cheapest, but I feel its value for money is right.
> 
> **Inconvénients**: The integration with the SAP ecosystem (such as S/4HANA or Customer Data Cloud) is excellent, but when you need to connect with external tools like third-party CRMs or specific marketing platforms, the process isn't always as seamless.
> 
> The platform provides me with real-time reports and analytics on sales, user behavior, and product performance. This has allowed me to adjust prices, promotions, and inventory immediately based on demand. It has improved my organization at work, making me more productive.

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### "Sap review" — 5.0/5

> **Subina** | *11 décembre 2025* | Banque | Taux de recommandation : 9.0/10
> 
> **Avantages**: Highly Customizable, Yet Structured, Strong B2B Feature Set, Scalability and Performance, Unified Commerce Functionality
> 
> **Inconvénients**: Complexity \& Steep Learning Curve, Heavy Development Effort, Maintenance \& Upgrade Complexity, Cost \& Resource Requirements

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### "customizable storefronts and product configurations" — 4.0/5

> **Utilisateur vérifié** | *13 mai 2023* | Logiciels | Taux de recommandation : 7.0/10
> 
> **Avantages**: Offers powerful search capabilities, including faceted search and auto-suggest and provides real-time analytics and reporting.
> 
> **Inconvénients**: Limited customization options outside of the provided interfaces and workflows.

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### "Reseña SaP Commerce Cloud" — 4.0/5

> **Utilisateur vérifié** | *11 octobre 2023* | Services et technologies de l'information | Taux de recommandation : 7.0/10
> 
> **Avantages**: Integración, Incrementa la eficiencia a la hora de dsarrollar o configurar la herramienta, Herramienta poderosa para categorizar, catalogar, especificación de productos, promociones, etc.
> 
> **Inconvénients**: Puede ser dificil de implementar, lentitud en carga de productos debilitan la experiencia de usuario, quizas mejorar la integración con herramientas no-SAP.
> 
> Robusta solución para e-commerce, definitivamente hace que sea una herramienta importante para desplegar y usar en una organización dedicada al comercio electrónico.

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### "Feature rich and easy-to-customize eCommerce platform" — 4.0/5

> **Arvind Kumar** | *27 février 2021* | Loisirs, voyage et tourisme | Taux de recommandation : 8.0/10
> 
> **Avantages**: 1. In terms of features, it is ahead of all of its competitors
2. It comes with accelerators (pre-built storefronts) that are almost production-ready which accelerates TTM (Time To Market).
3. It comes bundled with integration templates for many SAP products e.g. ERP, Marketing, CPQ, C4C etc.
4. This is built with open source technologies (e.g. Spring, Tomcat etc.) and therefore it is easy to find resources with relevant experience. 
5. The documentation is rich, and from time to time, the engineering/marketing teams organize webinars, release feature videos, publish blogs etc.
> 
> **Inconvénients**: Earlier they used to have a dedicated Q/A (Question/Answer) website called, experts.hybris.com and it was extremely popular among Hybris (SAP Commerce) developers. The contributions from experts were so strong that for most of the questions, developers used to get a solution within an hour. However, probably as part of the cost-cutting process, SAP migrated it to answers.sap.com which is not dedicated to Hybris (SAP Commerce) and also not as attractive as experts.hybris.com. Most of the experts stopped contributing immediately and some stopped doing so after a few weeks. Ever since this migration, Hybris (SAP Commerce) developers have been struggling for solutions. A simple proof is that more than 70% of Hybris (SAP Commerce) questions on answers.sap.com are unanswered for over a year. As a result, many developers have been switching to other platforms since this migration. SAP must be spending 10 times more money on the marketing of SAP Commerce than the amount of money needed to support the dedicated platform but it seems SAP will realize this when it will be already too late to repair the damage.
> 
> Undoubtedly, SAP Commerce is the leader in eCommerce platforms. SAP has been doing a great investment in keeping this platform ahead of its competitors by bringing a lot of innovation required to meet the demands of fast-changing information technology and shopping trends of customers.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/205275/sap-commerce-cloud)

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| en-CA | <https://www.capterra.ca/software/205275/sap-commerce-cloud> |
| en-GB | <https://www.capterra.co.uk/software/205275/sap-commerce-cloud> |
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| fr-LU | <https://www.capterra.lu/software/205275/sap-commerce-cloud> |

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