--- description: ilert : qu'en pensent les utilisateurs ? Lisez les avis clients sur ilert, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ilert - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des incidents](/directory/31332/incident-management/software) > [ilert](/software/207205/ilert) # ilert Canonical: https://www.capterra.lu/software/207205/ilert Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/207205/ilert?page=2) > ilert : la plateforme de gestion des incidents avec AI SRE intégré. Alertes, astreintes, pages de statut. Hébergée en Allemagne. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ilert ? Entreprises de toute taille et de tout secteur dont l'infrastructure numérique doit rester disponible 24/7. ilert est conçu pour les équipes Engineering, DevOps, IT Ops et Support. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 65 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: iLert - **Pays**: Köln, Allemagne - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 0,00 € - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais - **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Aruba, Autriche, Bahamas, Barbade, Belgique, Belize, Bermudes, Biélorussie, Bosnie-Herzégovine, Bulgarie, Canada, Chypre, Costa Rica, Croatie, Cuba et 67 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Gestion de la disponibilité - Gestion des calendriers - Gestion des communications - Planification - Planification des gardes - Planification en temps réel - Rappels - Rapports d'incidents - Rapports et statistiques - Suivi des statuts - Synchronisation du calendrier - Third-Party Integrations ## Intégrations (65 au total) - AWS Budgets - AWS Lambda - AWS Personal Health Dashboard - Amazon CloudWatch - Amazon SES - AppDynamics - AppSignal - Autotask PSA - Auvik - Catchpoint - Checkly - Checkmk - Cisco Meraki - Cloudflare - Cortex XSOAR ... et 50 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software) ## Catégories connexes - [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Calendrier](https://www.capterra.lu/directory/32297/calendar/software) ## Logiciels similaires 1. [Freshservice](https://www.capterra.lu/software/132997/freshservice) — 4.6/5 (792 reviews) 2. [Site24x7](https://www.capterra.lu/software/168192/site24x7) — 4.7/5 (374 reviews) 3. [Datadog](https://www.capterra.lu/software/135453/datadog-cloud-monitoring) — 4.6/5 (367 reviews) 4. [PagerDuty](https://www.capterra.lu/software/125693/pagerduty) — 4.6/5 (220 reviews) 5. [OpsGenie](https://www.capterra.lu/software/170236/opsgenie) — 4.6/5 (155 reviews) ## Avis ### "Reliable Alerting for Modern IT Operations" — 5.0/5 > **Pooja** | *6 juillet 2026* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: The platform provides the best infrastructure uptime protection for businesses with their interactive multi-team on-call schedules alongside a dependable, multi-channel voice and SMS alerting flow. > > **Inconvénients**: Having to create enormous, intricate routing policies for distributed, large-scale enterprise networks tends to force the user to perform large, repetitive steps manually in the user interface. > > It is a great lightweight alternative to legacy paging systems that really reduces alert noise while for larger organizations, your alerting taxonomy needs thought upfront to avoid administration overloads. ----- ### "TechRisk Manager" — 4.0/5 > **Leonid** | *24 août 2025* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: It's easy and fast to setup. It's easy to navigate around. I have all the needed integrations. And decently looking app > > **Inconvénients**: 1. No "live alerts" webpage (dashboard) 2. No "dark mode" (yeah, I stare at a screen 14 hours a day and prefer dark mode) > > Overall - good experience with the webservice. Some things definitely can be polished but everything is on acceptable level. ----- ### "Most important features of ilert are end of life" — 3.0/5 > **Jeroen** | *26 juillet 2023* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Online monitoring \&Realtime notifications of > > **Inconvénients**: When we start using Ilert we based our decision on the features uptime monitoring and alerting. Exactly these features are cancelled by Ilert within the next year. So i am not very positive when i consider that within approx 2 years of our start with Ilert we need to choose another supplier and redesign our processes ----- ### "Easy notifications with customizable preferences" — 5.0/5 > **Simon** | *20 août 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: really like the easy-to-use notification system, where each user can choose their own preferred notification types. > > **Inconvénients**: The only limitation I’ve noticed is that ilert doesn’t yet integrate with all of the services we use. While the existing integrations work well, having broader native support would make the platform even more valuable. ----- ### "Best tool for our On-Call duty" — 5.0/5 > **Thomas** | *18 août 2025* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: It's a very reliable tool with many features to manage our on-call duty services. The On-Call duty timetable is the best and flexible I noticed in comparisson with competitors. > > **Inconvénients**: There is not that much I don't like. The only thing was, that there was an introduction of new call flows, which needs action to been taken. This should have been done automatically. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/207205/ilert?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/207205/ilert) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées