---
description: 800.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 800.com - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Enregistrement des appels](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com)

# 800.com

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> Numéro gratuit qui vous permet de suivre et d'analyser les appels.
> 
> Conclusion : 347 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise 800.com ?

800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 347 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: 800.com
- **Pays**: Longboat Key, É.-U.

## Contexte commercial

- **À partir de**: 149,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Enregistrement des appels
- Enregistrements
- Filtrage d'appels
- Gestion des centres d'appel
- Gestion des contacts
- IVR
- Identification de l'appelant
- Logiciels d'expérience client
- Messagerie vocale
- Rapports et statistiques
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Suivi des appels
- Suivi des conversions
- Suivi des mots-clés
- Transcription des appels

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)

## Catégories connexes

- [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software)
- [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)
- [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software)

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2. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (919 reviews)
3. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (467 reviews)
5. [Zoom Phone](https://www.capterra.lu/software/208535/zoom-phone) — 4.5/5 (244 reviews)

## Avis

### "10 out of 10" — 5.0/5

> **Jennifer** | *25 juin 2026* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The fact that it is such an easy set up proccess. Your able to do directly from your phone or laptop.
> 
> **Inconvénients**: N/a I personally do not have any complaints. This service is the 1st and last i will choice. Absolutly satisfied.
> 
> I am supper happy with the calls being sent stright to my phone with no hassle.  Making starting my business as easy as it could be. I 1000% recommend using this service. The price is so convenient for everything it offers.

-----

### "Keep the Good Work Up," — 5.0/5

> **Sharmin** | *22 juin 2026* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: Features and up time is very good. Even if you have to add the new number or change forwarding, it is easy to do so.
> 
> **Inconvénients**: as of now everything works fine, but when you choose new number, it does take some time and if you need new nuumber on real time, it becomes a problem
> 
> Very good and Satisfied, Services and features i am very happy with, even if you have add forwarding or change it, easy to do so, user friendly application

-----

### "Learning curve." — 3.0/5

> **Frank** | *15 juin 2026* | Banque | Taux de recommandation : 4.0/10
> 
> **Avantages**: 800 \#.   Hopefully this is effective when it  collects leads to call back.  I'm hopping that my investment pays off\!
> 
> **Inconvénients**: The price is more than i was thinking of paying.  Perhaps the first month or two at no cost then commencing with payment.
> 
> Difficult to say because my mailing list has been delayed. Hopefully when my list is going through the process i can respond more effectively.

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### "Reliable and easy-to-use call management platform" — 4.0/5

> **Gabby** | *11 avril 2026* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently.
> 
> **Inconvénients**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary.
> 
> Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system.

-----

### "Great service and Value" — 5.0/5

> **Riley** | *19 mai 2026* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get.
> 
> **Inconvénients**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found.
> 
> We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/208208/800-com)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/208208/800-com/> |
| en-AE | <https://www.capterra.ae/software/208208/800-com> |
| en-AU | <https://www.capterra.com.au/software/208208/800-com> |
| en-CA | <https://www.capterra.ca/software/208208/800-com> |
| en-GB | <https://www.capterra.co.uk/software/208208/800-com> |
| en-IE | <https://www.capterra.ie/software/208208/800-com> |
| en-IL | <https://www.capterra.co.il/software/208208/800-com> |
| en-IN | <https://www.capterra.in/software/208208/800-com> |
| en-NZ | <https://www.capterra.co.nz/software/208208/800-com> |
| en-SG | <https://www.capterra.com.sg/software/208208/800-com> |
| en-ZA | <https://www.capterra.co.za/software/208208/800-com> |
| fr | <https://www.capterra.fr/software/208208/800-com> |
| fr-BE | <https://fr.capterra.be/software/208208/800-com> |
| fr-CA | <https://fr.capterra.ca/software/208208/800-com> |
| fr-LU | <https://www.capterra.lu/software/208208/800-com> |

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