--- description: 800.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800.com - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Enregistrement des appels](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com) # 800.com Canonical: https://www.capterra.lu/software/208208/800-com Page : 1/16\ Suivant: [Page suivante](https://www.capterra.lu/software/208208/800-com?page=2) > Numéro gratuit qui vous permet de suivre et d'analyser les appels. > > Conclusion : 361 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 800.com ? 800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 361 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 800.com - **Pays**: Longboat Key, É.-U. ## Contexte commercial - **À partir de**: 149,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Enregistrement des appels - Enregistrements - Filtrage d'appels - Gestion des centres d'appel - Gestion des contacts - IVR - Identification de l'appelant - Logiciels d'expérience client - Messagerie vocale - Rapports et statistiques - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Transcription des appels ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software) ## Catégories connexes - [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software) - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (884 reviews) 2. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (467 reviews) 5. [Zoom Phone](https://www.capterra.lu/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Avis ### "800 the best" — 5.0/5 > **Muhammad** | *5 juillet 2026* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Learning the curve. I love 800.com Love the 800 team they have a good support structure An excellent ai app and great bonuses > > **Inconvénients**: Great service i love 800.com Love the 800 team they have agood support structure. And bonuses an excellent ai app > > Great service I love 800.com Love the 800 team good support structure An excellent ai app and great bonuses ----- ### "Effortless Marketing Campaign Tracking\! With simple Dashboard\!" — 5.0/5 > **Matthew** | *13 août 2026* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: 800.com has been very easy to set up and use for our business. We use multiple tracking numbers for different marketing campaigns, which makes it simple to see exactly where our calls and leads are coming from. The dashboard is straightforward, adding new numbers is quick, and the call tracking gives us a much better understanding of which marketing campaigns are actually producing results. > > **Inconvénients**: there really hasn’t been anything major that we dislike so far. If anything, I’d like to see even more advanced reporting and marketing attribution features as we continue to expand the number of campaigns and tracking numbers we use. > > We started using 800.com for Umbrella Exteriors to assign unique phone numbers to our different marketing campaigns and better track incoming leads. So far, it has worked very well. Setup was quick, the system is easy to navigate, and being able to track calls by individual marketing number helps us make better decisions about where we spend our advertising dollars. Overall, it’s been a reliable and valuable tool for our growing business. ----- ### "Good calling solution for scaling businesses" — 3.0/5 > **Anna** | *3 août 2026* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: I found it fast and easy to find, buy, and activate our toll-free and vanity numbers. Getting up and running took us almost no time at all. Additionally, using the AI transcriptions has saved us a lot of time. > > **Inconvénients**: UX can be better as i have run into occasional login bugs and sync problems when using the mobile app. ----- ### ".800.com Best 800 number VALUE for the price $$" — 4.0/5 > **Utilisateur vérifié** | *8 juillet 2026* | Services juridiques | Taux de recommandation : 9.0/10 > > **Avantages**: Excellent value for the money, Get to pick local or 800 numbers, has really nice answering service, Can track all of your calls easily, AI or human phone support when you need it. Phone System rings to multiple cell phones easy to set up answering service, sounds very professional. Overall A+ rating. Easy to learn the system is point and click. > > **Inconvénients**: The 10DLC requirements are tricky. Having the right policies and procedures in place to get approved for text messaging took me awhile to get the bugs worked out. The help was amazing on this and I should have asked for help on it first. > > The back end calling and texting features are great, wished they had the fax incorporated also but the messaging app and cell phone connectivity is great, the calls are always crystal clear for me. The security is easy to set up and share with multiple team members. Easy to set up text campaigns\! ----- ### "Complete telecom solution with powerful customization and useful integrations\!" — 5.0/5 > **Justin** | *22 juillet 2026* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about 800.com is that it delivers a complete telecom solution in one place. It covers all my needs—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—while giving me deep control over how everything looks and works. The customization really stands out: I can upload company logos, change interface colors, and personalize call flows and voicemail messages, which helps reinforce my company's branding. The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction. The call analytics let me view graphs across different metrics, and the mobile app is well designed. Setup took some time up front, but the examples and guides made it easy. > > **Inconvénients**: What I liked least about 800.com is that there's no dedicated desktop app for laptops. I really hope the team builds one that mirrors the web portal, so I can get the same full experience without relying on a browser. > > My overall experience with 800.com has been very positive. It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services. What has stood out most is the level of customization and control. I can upload company logos, change interface colors, and personalize call flows and voicemail messages, all of which reinforce my company's branding. The integration tools—the AI call companion, enhanced caller ID, and analytics dashboards—have been genuinely useful, and the Inbox gives me a detailed call history that makes tracking interactions easy. The call analytics, with graphs across different metrics, help me make better decisions, and the mobile app is well designed. The initial setup took some time, but the examples and guides made it straightforward. My only real wish is for a dedicated desktop app for laptops that mirrors the web portal. Aside from that, 800.com has strengthened my company's branding, communication, and decision-making, and I'm satisfied with it overall. ----- Page : 1/16\ Suivant: [Page suivante](https://www.capterra.lu/software/208208/800-com?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/208208/800-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées