--- description: 800.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800.com - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Enregistrement des appels](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com) # 800.com Canonical: https://www.capterra.lu/software/208208/800-com Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/208208/800-com?page=2) > Numéro gratuit qui vous permet de suivre et d'analyser les appels. > > Conclusion : 333 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 800.com ? 800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 333 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 800.com - **Pays**: Longboat Key, É.-U. ## Contexte commercial - **À partir de**: 149,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Enregistrement des appels - Enregistrements - Filtrage d'appels - Gestion des centres d'appel - Gestion des contacts - IVR - Identification de l'appelant - Messagerie vocale - Rapports et statistiques - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Transcription des appels ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software) ## Catégories connexes - [Enregistrement des appels](https://www.capterra.lu/directory/30533/call-recording/software) - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Solutions de téléphonie professionnelle](https://www.capterra.lu/directory/31101/business-phone-systems/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (872 reviews) 2. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [RingEX](https://www.capterra.lu/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 4. [3CX](https://www.capterra.lu/software/158704/3cx) — 4.4/5 (465 reviews) 5. [Zoom Phone](https://www.capterra.lu/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Avis ### "800.com Tracks\!" — 5.0/5 > **Manny** | *8 avril 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns. > > **Inconvénients**: Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there. > > We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment. ----- ### "Reliable and easy-to-use call management platform" — 4.0/5 > **Gabby** | *11 avril 2026* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. > > **Inconvénients**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. > > Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. ----- ### "Overall, it’s good" — 3.0/5 > **Ladonna** | *23 avril 2026* | Services aux consommateurs | Taux de recommandation : 3.0/10 > > **Avantages**: I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website > > **Inconvénients**: The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number > > Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging. ----- ### "Comprehensive service at a good price" — 5.0/5 > **Michael** | *20 janvier 2026* | Logiciels de construction | Taux de recommandation : 8.0/10 > > **Avantages**: Features and prices for unlimited phone service and vanity number options were better than other carriers > > **Inconvénients**: Not much, very simple to use so far, plus all of the settings and functions are quick and easy to adjust > > Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that were very helpful ----- ### "Great service and Value" — 5.0/5 > **Riley** | *19 mai 2026* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. > > **Inconvénients**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found. > > We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful ----- Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/208208/800-com?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/208208/800-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées