--- description: Contact Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur Contact Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Contact Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Contact Cloud](/software/208353/contact-cloud) # Contact Cloud Canonical: https://www.capterra.lu/software/208353/contact-cloud > Contact Cloud est un système de téléphonie d'entreprise virtuel tout-en-un qui s'adresse à toutes les entreprises. > > Conclusion : 5 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Contact Cloud ? Les entreprises et call centers de toutes tailles qui souhaitent centraliser leurs piles de marketing, génération de leads et communication au sein d'une plateforme unique et rentable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 5 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bipath Software - **Fondé**: 2020 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - CTI (couplage téléphonie informatique) - Coupons mobiles - Enregistrement des appels - Envoi de SMS en masse - Gestion des contacts - Gestion des listes d'attente - IVR - Identification de l'appelant - Journalisation des appels - Logiciels d'expérience client - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Profils des appelants - Rapports et analyses - Routage des appels - Réponses automatisées - Scripts d'appel - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Tableau de bord ## Intégrations (6 au total) - Google Ads - Google Analytics 360 - Mailchimp - Slack - Snapchat for Business - Zoho CRM ## Category - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Logiciels SIP (softphone)](https://www.capterra.lu/directory/31029/softphone/software) - [Logiciels de communication cloud](https://www.capterra.lu/directory/31362/cloud-communication-platform/software) ## Logiciels similaires 1. [JustCall](https://www.capterra.lu/software/157853/justcall) — 4.1/5 (223 reviews) 2. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [CTM](https://www.capterra.lu/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 4. [VirtualPBX](https://www.capterra.lu/software/149117/business-voip) — 4.7/5 (36 reviews) 5. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Avis ### "Lay on the Pedal\!" — 5.0/5 > **Dr.** | *4 décembre 2020* | Philanthropie | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to be customized to the user\! Such relativity of ease, and the ability to be integrated in many ways. Whether you are alone or represent more than one. Fantastic transparency. > > **Inconvénients**: Honestly, I don't have any complaints. Superb. > > Michael and his team have been phenomenal. I didn't spend a cent, but he still treated my time as it was extremely valuable. They were transparent about my needs after I expressed my plans, and they were quick. Very efficient. Forgive the late review. I didn't stand by my word that I would do it when I said I would, but hopefully this makes it in time for someone that needs it. You're missing out if you don't use Contact Cloud. ----- ### "So Worth it\!" — 5.0/5 > **Justin** | *12 novembre 2020* | Bijoux et produits de luxe | Taux de recommandation : 10.0/10 > > **Avantages**: I love that I am able to build my contacts and organize them into custom lists. To be able to send bulk messages to those contacts is a MUST and I am happy that I can do so very easily. > > **Inconvénients**: I would LOVE to be able to send emojis in the bulk texts that I send out. Currently, all emojis are sent as "?" 's and it can be frustrating. Emojis play a vital role in today's communication technology and everyone uses them. > > My overall experience is a positive one\! I really enjoy the software and I will continue to utilize this companies resources for all of my contact needs. The ease of being able to speak to \[SENSITIVE CONTENT HIDDEN\] or another administrator is excellent\! Overall very pleased. ----- ### "Bipeth's Contact Cloud: A Game Changer for 21st Century Professionals & Entrepreneurs\!" — 5.0/5 > **Marcelo** | *13 novembre 2020* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Facilitates the integration and automation of classic tele-communication message workflows used in business (i.e. email, fax, SMS texts, voice calls, video calls, etc.). Software versatility that can be tailored to your needs and business size. > > **Inconvénients**: The platform takes some getting used to initially; however, over time, it becomes clear how all the features Contact Cloud offers can really save you a lot of time and energy, and that, is the "game changing" part\!\! > > Amazing\! This is exactly the kind of product/service I had hoped would "one day" help manage my, increasingly expanding and complex , communication work-flow. Bipeth has certainly fulfilled this hope\! ----- ### "Contact Cloud is a cheap text message solution" — 5.0/5 > **Linus** | *23 mai 2022* | Jeux vidéos | Taux de recommandation : 10.0/10 > > **Avantages**: Contact Cloud makes it possible to send text messages for marketing purposes for really cheap prices. > > **Inconvénients**: Contact Cloud's customer sefvice team should be faster in responding the cases. ----- ### "Great value--SIGN UP\!" — 5.0/5 > **Holly** | *9 décembre 2020* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: It is very easy to get customers signed up for text alerts, and it is very easy to create a campaign. The software's features are customizable with as many or as few options as I'd like to implement for my business. > > **Inconvénients**: There is nothing I haven't liked thus far. > > Using this software will be a game-changer for my business. I researched about half a dozen other services and spoke to several representatives. I found that Contact Cloud is super cost-effective, and the customer service I received was outstanding. Very responsive customer service based in the USA; super helpful in getting my business set up to succeed. ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/208353/contact-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées