--- description: LiveCaller : qu'en pensent les utilisateurs ? Lisez les avis clients sur LiveCaller, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LiveCaller - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [LiveCaller](/software/209451/livecaller) # LiveCaller Canonical: https://www.capterra.lu/software/209451/livecaller Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/209451/livecaller?page=2) > LiveCaller est une solution tout-en-un qui combine différents canaux de communication tels que les applications de chat, d'appel et de messagerie sociale en une seule plateforme. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 10 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: LiveCaller ## Contexte commercial - **À partir de**: 13,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol, russe - **Pays disponibles**: Afrique du Sud, Allemagne, Andorre, Argentine, Australie, Autriche, Azerbaïdjan, Belgique, Biélorussie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France et 43 de plus ## Fonctionnalités - Accès mobile - Autoresponders - Base de données de clients - Chat et messagerie - Communication multicanal - Enquêtes et feedback - Gestion des accords de service - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des listes d'attente - Historique des clients - Messagerie client en temps réel - Messagerie instantanée - Rapports et analyses - Rapports et statistiques - Stratégie de marque personnalisable - Suivi des interactions - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Transferts/Routage - Visualisation de données ## Intégrations (3 au total) - Meta for Business - Telegram - Viber ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) ## Catégories connexes - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) - [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18771 reviews) 2. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4076 reviews) 3. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1758 reviews) 4. [LiveChat](https://www.capterra.lu/software/62194/livechat) — 4.6/5 (1719 reviews) 5. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3412 reviews) ## Avis ### "LiveCaller helps you get in touch\!" — 5.0/5 > **Desiree** | *3 février 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates. > > **Inconvénients**: There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection. > > Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms. ----- ### "I just can't believe this..." — 5.0/5 > **Danielle** | *24 octobre 2023* | Édition | Taux de recommandation : 10.0/10 > > **Avantages**: The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team. > > **Inconvénients**: To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet. > > My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic. ----- ### "Live Caller is great\!" — 5.0/5 > **Utilisateur vérifié** | *3 septembre 2025* | Art/artisanat | Taux de recommandation : 7.0/10 > > **Avantages**: Easily accessible and simple to install and Integrate Dashboard and provides easy way to communicate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive. > > **Inconvénients**: the deletion of data in LiveCaller needs to be simplified for better usability. the lack of a mobile app for screen management a significant drawback while using LiveCaller > > My experience with LiveCaller has been amazing. I would recommend to other businesses. I am thankful for this app. ----- ### "A powerful and easy to implement platform" — 5.0/5 > **Juan** | *1 janvier 2023* | Services d'information | Taux de recommandation : 10.0/10 > > **Avantages**: The implementation solution is very simple and fast. So for us it is something viable. > > **Inconvénients**: The platform is developing new functions, so we are sure that they will surprise us. > > A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good. ----- ### "Great Customer Support Product with Tons of Potential" — 4.0/5 > **Roland** | *30 août 2022* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: The chat and call features work well. The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it. So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback. > > **Inconvénients**: The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out. Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful. > > Amazing. The customer support from LiveCaller has been wonderful. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/209451/livecaller?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/209451/livecaller) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées