---
description: Finn AI : qu'en pensent les utilisateurs ? Lisez les avis clients sur Finn AI, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Finn AI - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils de chat avec IA](/directory/31596/conversational-ai-platform/software) > [Finn AI](/software/209833/finn-ai)

# Finn AI

Canonical: https://www.capterra.lu/software/209833/finn-ai

> Finn AI est un chatbot optimisé par IA qui aide les banques et les coopératives de crédit à mettre en place et à automatiser un système de libre-service pratique.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Finn AI ?

Les banques et coopératives de crédit nord-américaines.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 2 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Finn Ai
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 1.000,00 $CA
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Autoresponders
- Chat proactif
- Communication multicanal
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Prise en charge de plusieurs langues
- Rapports et analyses
- Reconnaissance vocale
- Relevé et historique des chats
- Stratégie de marque personnalisable
- Third-Party Integrations
- Transferts/Routage

## Ressources d'aide

- FAQ/forums

## Category

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)

## Catégories connexes

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)
- [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software)

##  Logiciels similaires

1. [Fathom](https://www.capterra.lu/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [Tidio](https://www.capterra.lu/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Botpress](https://www.capterra.lu/software/199292/botpress) — 4.5/5 (37 reviews)
4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Wati](https://www.capterra.lu/software/204314/wati) — 4.6/5 (202 reviews)

## Avis

### "ATB and Finn - A wonderful evolution" — 4.0/5

> **Katie** | *6 octobre 2020* | Banque | Taux de recommandation : 8.0/10
> 
> **Avantages**: The Finn team is incredibly dedicated, customer focused, and easy to work with. They are always prepared for calls, are transparent when they run into any issues or roadblocks, and are incredibly useful when it comes to solving problems even internally to the bank. Their people are knowledgeable about the technology, and I truly believe they are excellent at prioritizing their product backlog.
> 
> **Inconvénients**: We would like to be able to integrate our recommendation agent with the Finn offering, as well as "alerts" for when the bot or agent has responded to the user to grab their attention.
> 
> We aim to solve 2 main business goals with the Finn AI chat bot: 1. Reducing volume of calls to our care center by providing an easy, self serve way for our customers to get information about our products and processes.  2. Providing our customers with service in their channel of choice, specifically digital first. Although the Finn AI chatbot is relatively new at ATB in its current state, we are starting to see positive financial benefits, as well as positive customer feedback about the bot, and we look forward to leveraging it in new ways over the coming years.

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### "Finn AI is working hard to meet our needs" — 5.0/5

> **Jennifer** | *6 octobre 2020* | Banque | Taux de recommandation : 10.0/10
> 
> **Avantages**: Alexa Voice, content writing structure, user analytics and KPI tools, AI logic and intuition.
> 
> **Inconvénients**: We are not yet live with the AI enabled chatbot and are in the "crawl" phase.  We are looking forward to a successful implementation and launch of the bot in about 45 days.
> 
> Our relationship with Finn thus far has been a positive one; the collaboration and communication is good.  Our project partners are very accessible, actively listen, respond quickly, and return a well- thought out solution when asked for one.  They pay close attention to the small needs and details, such as our restriction with Google docs for the project plan, and have been able to quickly pivot with a different solution that meets our needs.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/209833/finn-ai)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/209833/Finn-AI/> |
| en-AE | <https://www.capterra.ae/software/209833/finn-ai> |
| en-AU | <https://www.capterra.com.au/software/209833/finn-ai> |
| en-CA | <https://www.capterra.ca/software/209833/finn-ai> |
| en-GB | <https://www.capterra.co.uk/software/209833/finn-ai> |
| en-IE | <https://www.capterra.ie/software/209833/finn-ai> |
| en-IL | <https://www.capterra.co.il/software/209833/finn-ai> |
| en-IN | <https://www.capterra.in/software/209833/finn-ai> |
| en-NZ | <https://www.capterra.co.nz/software/209833/finn-ai> |
| en-SG | <https://www.capterra.com.sg/software/209833/finn-ai> |
| en-ZA | <https://www.capterra.co.za/software/209833/finn-ai> |
| fr | <https://www.capterra.fr/software/209833/finn-ai> |
| fr-BE | <https://fr.capterra.be/software/209833/finn-ai> |
| fr-CA | <https://fr.capterra.ca/software/209833/finn-ai> |
| fr-LU | <https://www.capterra.lu/software/209833/finn-ai> |

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