---
description: Service365 : qu'en pensent les utilisateurs ? Lisez les avis clients sur Service365, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service365 - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour électriciens](/directory/31006/electrical-contractor/software) > [Service365](/software/213841/service365)

# Service365

Canonical: https://www.capterra.lu/software/213841/service365

> Un logiciel de maintenance sur site facile à utiliser conçu pour le secteur des services industriels.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Service365 ?

Les prestataires de maintenance sur site (entreprises contractantes et entrepreneurs) dans divers secteurs : CVC (chauffage, ventilation et climatisation), plomberie, électricité, traitement des eaux, paysagisme, services de piscine, fosses septiques, lutte antiparasitaire, entretien des pelouses, bâtiment, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 3 Avis |
| Simplicité | 3.7/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Service365

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, Irlande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de contacts
- Comptabilité
- Devis
- Facturation
- Gestion de la chaîne logistique
- Gestion de projets
- Gestion des clients
- Gestion des contrats/licences
- Gestion des documents
- Gestion des expéditions
- Gestion des factures
- Gestion des flux de travail
- Gestion des ordres de travail
- Gestion des ressources
- Gestion des ressources humaines
- Gestion des stocks
- Gestion des tâches
- Gestion financière
- Historique des services
- Logiciels d'expérience client
- Opérations d'entreprise intégrées
- Planification
- Pour sous-traitants en commerce/électr. industrielle
- Prévision
- Rapports et analyses
- Rapports et statistiques
- Suivi du temps
- Suivi du temps en ligne
- Suivi du temps et des dépenses
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (3 au total)

- Microsoft Teams
- QuickBooks Online
- QuickBooks Online Advanced

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels pour électriciens](https://www.capterra.lu/directory/31006/electrical-contractor/software)

## Catégories connexes

- [Logiciels pour électriciens](https://www.capterra.lu/directory/31006/electrical-contractor/software)
- [Logiciels ERP](https://www.capterra.lu/directory/9/enterprise-resource-planning/software)
- [Logiciels de PSA (Professional Services Automation)](https://www.capterra.lu/directory/16/professional-services-automation/software)
- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)

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3. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (226 reviews)
4. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.5/5 (151 reviews)

## Avis

### "Service365 is easy to use for my field staff" — 5.0/5

> **Scott** | *26 janvier 2021* | Eau/gaz/électricité | Taux de recommandation : 8.0/10
> 
> **Avantages**: It very easy to navigate to jobs, create quotes, enter time and invoice complex job.
> 
> **Inconvénients**: I wish the product would integrate with other accounting platforms.
> 
> Getting the data directly into our accounting system has always been a pain.  Also, changes made in my finance department often would not find its way into the field.  As a result decisions being made would be late or even wrong.  Service365 allows the data between the field platform and the finance system to be 100% real time synced.

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### "Service365 makes PO's to Payroll easy" — 5.0/5

> **Jason** | *8 février 2021* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: A welcome addition to importing items into accounting software.  Allows for easy reconciliations in payroll.  Tracking of jobs just became an easy task.
> 
> **Inconvénients**: A few kinks along the road but issues get resolved quickly.

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### "Not great for residential service based businesses" — 2.0/5

> **Ami** | *31 octobre 2025* | Logiciels de construction | Taux de recommandation : 0.0/10
> 
> **Avantages**: The ability to get granular with data was a strong point. Reporting and visibility into job details were helpful once set up. It also integrates well with QuickBooks, which made financial syncing relatively seamless.
> 
> **Inconvénients**: The user experience is quite poor. It’s clunky, requires far too many clicks to complete simple tasks like booking a job, and isn’t intuitive at all. There’s no dedicated mobile app — techs have to use the web version, which often fails in basements or areas without internet access.

Making changes to a job while on-site is nearly impossible for field staff and must be done by the office, which creates major inefficiencies. Committing materials to each job is cumbersome and time-consuming, and the customer-facing features are extremely limited.

Overall, the platform feels underdeveloped for real-world field use in our experience, especially for residential service work.
> 
> We wish we had better things to say. We’re a residential, service-based electrical company with a high daily volume of smaller jobs. This software isn’t well suited for that type of workflow — it’s clearly designed for larger, commercial projects where technicians don’t need daily access.

The user experience has been challenging. Our team has found it difficult and time-consuming to use, and it’s had a significant impact on our AR process because invoicing requires a lot of extra work on the office side.

That said, we take responsibility for not fully understanding what we needed when we first chose this platform. We didn’t know how important it was to define our operational needs clearly until after we had this experience.

The team behind the software seems genuinely committed to improving, but unfortunately, it just hasn’t been a fit for us. After six months of use, we’ve made the decision to switch to another system that better aligns with a service-based business model.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/213841/service365)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/213841/Service365/> |
| en-AE | <https://www.capterra.ae/software/213841/service365> |
| en-AU | <https://www.capterra.com.au/software/213841/service365> |
| en-CA | <https://www.capterra.ca/software/213841/service365> |
| en-GB | <https://www.capterra.co.uk/software/213841/service365> |
| en-IE | <https://www.capterra.ie/software/213841/service365> |
| en-IL | <https://www.capterra.co.il/software/213841/service365> |
| en-IN | <https://www.capterra.in/software/213841/service365> |
| en-NZ | <https://www.capterra.co.nz/software/213841/service365> |
| en-SG | <https://www.capterra.com.sg/software/213841/service365> |
| en-ZA | <https://www.capterra.co.za/software/213841/service365> |
| fr | <https://www.capterra.fr/software/213841/service365> |
| fr-BE | <https://fr.capterra.be/software/213841/service365> |
| fr-CA | <https://fr.capterra.ca/software/213841/service365> |
| fr-LU | <https://www.capterra.lu/software/213841/service365> |

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