--- description: Freight Club : qu'en pensent les utilisateurs ? Lisez les avis clients sur Freight Club, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Freight Club - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion du fret](/directory/30670/freight/software) > [Freight Club](/software/216063/freight-club) # Freight Club Canonical: https://www.capterra.lu/software/216063/freight-club Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/216063/freight-club?page=2) > Freight Club permet de réserver des expéditions et de créer des devis au tarif le plus bas, de traiter les réclamations et de gérer tout le reste grâce à une plateforme unique. > > Conclusion : 40 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Freight Club ? Les commerces de détail en ligne, les fabrications, les 3PL, les magasins physiques et d'autres fournisseurs qui souhaitent exploiter la puissance de livraisons directes de qualité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 40 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Freight Club ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Calcul du prix d'envoi - Devis - Facturation - For Freight Operations - Gestion 3PL - Gestion Import/Export - Gestion de l'e-commerce - Gestion des commandes - Gestion des documents - Gestion des expéditions - Gestion des opérateurs - Gestion des taux - Livraison par voie terrestre - Rapports et analyses - Suivi des commandes - Suivi des expéditions - Tableau de bord d'activités - Third-Party Integrations - Étiquettes d'expédition ## Intégrations (2 au total) - BigCommerce - Shopify ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique ## Category - [Logiciels de gestion du fret](https://www.capterra.lu/directory/30670/freight/software) ## Catégories connexes - [Logiciels de gestion du fret](https://www.capterra.lu/directory/30670/freight/software) - [Logiciels de logistique](https://www.capterra.lu/directory/30081/logistics/software) - [Logiciels de livraison](https://www.capterra.lu/directory/30104/shipping/software) - [Gestion des commandes](https://www.capterra.lu/directory/30225/order-management/software) - [Gestion des transports](https://www.capterra.lu/directory/30820/transportation-management/software) ## Logiciels similaires 1. [Shippo](https://www.capterra.lu/software/146146/shippo) — 4.8/5 (825 reviews) 2. [ShipStation](https://www.capterra.lu/software/155621/shipstation) — 4.6/5 (953 reviews) 3. [ShippingEasy](https://www.capterra.lu/software/128334/shippingeasy) — 4.8/5 (1133 reviews) 4. [ShipMonk](https://www.capterra.lu/software/153768/shipmonk) — 4.1/5 (139 reviews) 5. [DispatchTrack](https://www.capterra.lu/software/134319/dispatchtrack) — 4.5/5 (34 reviews) ## Avis ### "Most technically advanced & intuitive freight platform" — 4.0/5 > **Utilisateur vérifié** | *2 mars 2021* | Conseil en gestion | Taux de recommandation : 7.0/10 > > **Avantages**: -Ease of use -Great user interface -Often the lowest rates -Both LTL and ground available > > **Inconvénients**: - Poor customer service (they either ignore or don't follow up when expecting) - Overages have been common - Can't trust for room of choice / white glove. We have often had issues when booking this rate and then the driver refuses to complete white glove service but instead just drops off and leaves. Or they don't have enough support. Poor communication with the local installers they work with. > > Overall, Freight Club is a great choice for any shipping service Threshold or below. I would not trust them to handle white glove deliveries after many poor experiences. ----- ### "Excellent Shipping Tool" — 5.0/5 > **Kyle** | *23 février 2021* | Meubles | Taux de recommandation : 10.0/10 > > **Avantages**: API integration to our own internal system is invaluable to our team. The ability to generate BOL's and shipping labels so smoothy is incredibly helpful. > > **Inconvénients**: Lack of ability to supply a ground shipping label. Claims can sometimes be denied for carrier liability that we disagree with, however this is the nature of freight shipments. > > Freight Club has an excellent team of people that are constantly trying to help us with escalated issues and improve their own platform. Very easy to work with and we enjoy our business relationship with them. ----- ### "When is a quote not a quote?" — 1.0/5 > **John** | *26 février 2021* | Machines | Taux de recommandation : 0.0/10 > > **Avantages**: It's OK, nothing spectacular. Nothing. It works. > > **Inconvénients**: They provide a quote and then send you a second additional invoice weeks later. Weight and dimensions were correct. > > I've moved to a competitor who honors their quotes ----- ### "Fantastic app for heavy-weight shipping business" — 5.0/5 > **Reuben** | *23 février 2021* | Matériaux de construction | Taux de recommandation : 10.0/10 > > **Avantages**: We ship solid hardwood flooring using freight club and sell through our e-commerce store. There were no other apps that we configurable to provide live shipping rates at checkout for our palletized products. With a little tweaking, we've managed to get accurate rates into our checkout process so customers no longer have to request a quote first. We are also able to book shipments with ease through the app portal. In 5 years of working in heavy-weight logistics, this is by far the easiest shipment booking system I have seen. It's fast and straightforward - just like it should be in 2021\! > > **Inconvénients**: Shopify integration seems very buggy inside the app. There is a section where I can "import shopify orders", but it never seems to be able to import any orders at all. Furthermore, adding products to the system is quite cumbersome. A bulk editor feature for products would make the process much easier as exporting and importing excel spreadsheets is clunky. Integrating with shopify is also not very intuitive. My FC manager, \[SENSITIVE CONTENT HIDDEN\], was very helpful which made this process manageable, but without him, I think there would have been many more hours wasted. Having to setup shipping zones and manually add products to them inside shopify, only have to go add all the products inside Freight Club too makes for a complex workflow that is hard to get other staff up to speed on when adding new product lines to our store. > > Our manager, \[SENSITIVE CONTENT HIDDEN\], has been absolutely great to deal with. He is available on the phone and also very helpful when we have issues or need support. We're very used to large freight companies being very impersonal and hard to reach. Not to mention having to wait through lengthy call cues only to be connect with someone who doesn't know how to help you and then accidentally disconnects you after being on hold for 45 minutes. FreightClub has been a refreshing replacement for this kind of headache. As mentioned above, the app setup is a bit complicated, but once things are up and running, it's generally quite smooth. Unfortunately, there seems to have been a large rate jump with our particular shipment types lately which unfortunately has made booking shipments through freightclub impossible for us. We are hoping this is just a bug and can be resolved soon so we can bring our shipping business back to freightclub. ----- ### "Experience as logistics coordinator" — 4.0/5 > **Johana** | *18 février 2021* | Meubles | Taux de recommandation : 8.0/10 > > **Avantages**: It's very user friendly and we can mix dimensions and weight without having exclusively be inches and lbs or cm and kg, you can combine them. It provides immediate tracking and that's a plus for our customers. > > **Inconvénients**: Customer service through email tend to have a long wait time, and out customers usually don't have the patience to wait. White Glove services also tend to give us a hard time, since carriers usually take a long time to provide this service, or sometimes they deliver without doing it. This a very negative point because customers throw the responsibility on us and it affects our reputation. > > Overall I've had a good experience with Freight Club, is usually our top choice and we use it daily. Prices are not bad, but sometimes they could be better for certain areas. White Glove services aren't the best, it's something that they could improve and carriers could be more honest about what they really offer, since it's very expensive. Aside from that, the chat customer service is great, the email could improve. Very user friendly and immediate tracking is mostly what keeps us using this website. No complains about our account manager, \[SENSITIVE CONTENT HIDDEN\], he's amazing and hands on with every situation that gets difficult with certain orders. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/216063/freight-club?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/216063/freight-club) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées