--- description: AutoLeap : qu'en pensent les utilisateurs ? Lisez les avis clients sur AutoLeap, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoLeap - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour carrossiers](/directory/10050/auto-body/software) > [AutoLeap](/software/216500/autoleap) # AutoLeap Canonical: https://www.capterra.lu/software/216500/autoleap Page : 1/31\ Suivant: [Page suivante](https://www.capterra.lu/software/216500/autoleap?page=2) > AutoLeap est un logiciel conçu pour les ateliers de réparation automobile qui souhaitent plus de visibilité, de productivité et de bénéfices dans un pack facile à utiliser. > > Conclusion : 742 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise AutoLeap ? Les ateliers de réparation automobile, y compris les ateliers spécialisés et les ateliers de vente automobile. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 742 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: AutoLeap ## Contexte commercial - **À partir de**: 199,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de clients - Comptabilité - Devis - Estimation - Facturation - Gestion de la communication - Gestion des inspections - Gestion des pièces - Historique des services - Logiciels d'expérience client - Planification - Planification de la maintenance - Planification des rendez-vous - Planification du personnel - Point de vente (PDV) - Rapports et statistiques - Suivi des véhicules - Taux de travail ## Intégrations (7 au total) - Global Payments Integrated - Nexpart Distribution Management - PartsTech - QuickBooks Online - QuickBooks Online Advanced - RepairLink - Worldpay for Platforms ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour carrossiers](https://www.capterra.lu/directory/10050/auto-body/software) ## Catégories connexes - [Logiciels pour carrossiers](https://www.capterra.lu/directory/10050/auto-body/software) - [Logiciels de réparation automobile](https://www.capterra.lu/directory/20006/auto-repair/software) ## Logiciels similaires 1. [ARI](https://www.capterra.lu/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.lu/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shopmonkey](https://www.capterra.lu/software/169022/shopmonkey) — 4.6/5 (263 reviews) 4. [Autorox](https://www.capterra.lu/software/184222/autrorox) — 4.8/5 (62 reviews) 5. [Manager SE](https://www.capterra.lu/software/145351/manager-se) — 4.1/5 (78 reviews) ## Avis ### "Auto Leap Reviews" — 5.0/5 > **Raquel** | *19 mars 2025* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers. > > **Inconvénients**: Pricing is a bit high and not fully disclosed when shopping around for a automobile software. > > Auto Leap is an excellent and efficient tool in today's demanding auto industry, easy to use and implement. ----- ### "Great platform\! Lots of features to help efficiency in auto shop." — 5.0/5 > **Andrea** | *8 avril 2025* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: AutoLeap has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from \[sensitive content hidden\]—was excellent. > > **Inconvénients**: We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team. > > AutoLeap has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with \[sensitive content hidden\] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time. ----- ### "Look Good, but looks are only skin deep - Autoleap doesn't perform" — 1.0/5 > **Shawn** | *5 février 2026* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: The integrated nature of the software, and unified customer communication, along with the feature list. > > **Inconvénients**: Features are 80% baked. They look good, but don't work in practice. Integrated parts ordering looks great, but it doesn't work well. Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. It sounds great, it looks great, but honestly it just doesn't work. The implementation of the features is pretty terrible compared to competitors. The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. I had to create manual process to work around this. They even acknowledged the issue and were sending me data in excel for me to use because the reports were not correct. Then suddenly they stopped sending the monthly reports - but the issue was never fixed. They implement a new inspection system, but they force you to use their DVI inspections, and they are awful. They Brake Inspection" had more inspection items then a "Comprehensive Inspection" and there is no way for us to amend it. You can quote something out, then it suddenly disappears, with line items disappearing from work orders. Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order. We were able to eliminate two advisors in our 7-bay shop by switching away from Autoleap through increased efficiencies with our new provider, and now the shop is running much more efficiently. Autoleap is trying to force you to run your shop to fit their software. I want software that operates around my shop. You cannot run your shop at a high level of efficiency with this software. Maybe 65-70% tech efficiency, and you must overstaff the advisors to make it work. Autoleap does not have any technician efficiency tools/ information available. There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. The advisor has to make it the right length for each appointment, not based on hours estimated, then we have to revise the appointment as work is authorized. I'm sure they will introduce new features to address these gaps in the software, I'm also 100% certain that the new features won't work properly. The people who have developed the software have never worked in a high performing shop. I think the people who like this software are the ones coming from legacy software in small shops, and don't realize that better software exists. > > I was sucked in by how good the software looked, and the promise of all these excellent features - many of which were not even available when we opened our account despite them being demonstrated during the demo. We had to sit on wait lists for the features, then they did not work as promised. The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. We should probably get a lawyer involved. Save yourself the headache and find other software. AutoLeap has great marketing, and the demos look great, but in practice the software just does not deliver. We are making much more now that we switched away from the software. The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software. ----- ### "Automotive Service integration" — 5.0/5 > **Mike** | *26 février 2025* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: You can do everything in one place, with the ability to go paperless. > > **Inconvénients**: Web based platform has lag from time to time > > Very positive, user friendly and efficient way to process service invoices. ----- ### "Loving it\!" — 5.0/5 > **Jaeger** | *1 décembre 2024* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: Smooth usage between laptop, tablet and cellphone even for an app based program. Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection. > > **Inconvénients**: A bit laggy, we have found that at the shop at times it will highlight with an odd error for vehicle model year on the laptop side of the program, but on the phone or tablet itll work with no issues, you just have to transfer out. Another issue weve had is when trying to access mitchell, it will start to load a secondary page and subsequently crash both pages, forcing a restart of the inspection or repair timing. > > Overall, im very happy with the program. Ive found it to speed up my inspection and repair times and provide for easier access to more accurate diagnostics. ----- Page : 1/31\ Suivant: [Page suivante](https://www.capterra.lu/software/216500/autoleap?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/216500/autoleap) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées