---
description: Procare Solutions : qu'en pensent les utilisateurs ? Lisez les avis clients sur Procare Solutions, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Procare Solutions - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour garderies](/directory/30108/child-care/software) > [Procare Solutions](/software/23486/procare-child-care-management)

# Procare Solutions

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> Une solution tout-en-un pour la gestion des données des enfants/du personnel, la gestion des absences et le suivi des repas, la comptabilité, la collecte des frais de scolarité, la gestion des salles de classe et les échanges avec les parents.
> 
> Conclusion : 2807 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Procare Solutions ?

Procare offre ses services aux entreprises et professionnels de la petite enfance qui ont besoin d'une solution complète de gestion pour offrir des services efficaces et de qualité dans leurs centres.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 2807 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Procare Software
- **Pays**: Medford, É.-U.
- **Entreprise fondée en**: 1992

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Calendrier en ligne
- Facturation
- Gestion des communications
- Gestion des employés
- Gestion des programmes d'enseignement
- Gestion des étudiants
- Gestion des évaluations
- Gestion financière
- Inscriptions et intégrations
- Meal/Nutrition Management
- Paiements en ligne
- Portail parent
- Portail parent et étudiant
- Rapports et analyses
- Suivi des présences
- Traitement des paiements

## Intégrations (7 au total)

- Checkr
- Gusto
- IntelliKid Systems
- KidKare Food Program
- Listen360
- QuickBooks Desktop
- QuickBooks Online

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels pour garderies](https://www.capterra.lu/directory/30108/child-care/software)

## Catégories connexes

- [Logiciels pour garderies](https://www.capterra.lu/directory/30108/child-care/software)
- [Logiciels de gestion d'établissement scolaire](https://www.capterra.lu/directory/20014/school-administration/software)

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3. [Playground](https://www.capterra.lu/software/220200/playground) — 4.8/5 (194 reviews)
4. [Daily Connect](https://www.capterra.lu/software/180141/daily-connect) — 4.8/5 (306 reviews)
5. [Famly](https://www.capterra.lu/software/155536/famly) — 4.7/5 (264 reviews)

## Avis

### "Have Yet to Find a Better Option :)" — 4.0/5

> **Jessica** | *24 octobre 2025* | 2128 | Taux de recommandation : 7.0/10
> 
> **Avantages**: Procare Solutions provides our school with the best software option we have found. Every other year or so we shop around to see what newly exists or has been updated that might better accommodate; we have yet to find a competing software that does anywhere near what Procare accomplishes for anywhere near the price point.
> 
> **Inconvénients**: Our school's enrollment and schedule structure (where students enroll in multiple classes and different programs through the year) requires several workarounds/nonintuitive uses of Procare Desktop's tracking \&amp; tags, as the generic options do not accommodate our schedule structure. Additionally, there are a handful of features in Procare Online/Procare App that we would prefer more flexibility/options for.
> 
> Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs; the systems/technology generally functions as intended (with occasional tech glitches/system-wide issues).

-----

### "Assitant Director" — 5.0/5

> **Giovanna** | *10 juin 2026* | Gestion de l'enseignement | Taux de recommandation : 6.0/10
> 
> **Avantages**: The new Room Runner has been the feature I like most. It has helped improve efficiency and has been especially useful for planning for the upcoming school year. Being able to access information more easily has made forecasting enrollment and classroom needs much simpler. One enhancement I would love to see is the ability to view projected income and child assignments for the next three months directly within the" Outgoing and  Incoming tab". This would make long-term planning and budgeting even more effective.
> 
> **Inconvénients**: While Procare offers many helpful features, I feel there are still several processes that could be further automated to improve efficiency. For example, when a child is assigned to a specific classroom or program, related tags should be applied automatically rather than requiring additional manual steps.&#10;&#10;I would also like to see more automation within billing. If a tuition rate or fee is attached to a specific program, the system should automatically apply those charges to the child's account when they are enrolled, reducing the risk of errors and saving administrative time.&#10;&#10;Another enhancement I would recommend is the addition of a school-wide communication wall or announcement board. Currently, most communications are sent through messages that generate emails, which can quickly overwhelm parents' inboxes. A centralized communication feed where families can view announcements, reminders, and updates would improve communication while reducing email volume.
> 
> Overall, my experience with Procare Solutions has been positive. It provides the tools we need to manage daily school operations, student information, billing, and family communication in one platform. While there are areas where additional automation and enhanced communication features would improve efficiency, the system does the job well and continues to support our administrative and operational needs.

-----

### "Promises Support, Delivers Silence" — 1.0/5

> **Kaitlyn** | *11 mars 2026* | 2128 | Taux de recommandation : 0.0/10
> 
> **Avantages**: I will say signing up was quick and easy, and communication during the sales process was fast and helpful. Unfortunately, that changed immediately after we became customers.
> 
> **Inconvénients**: The biggest issue is customer support — or the complete lack of it. Before purchasing, support was responsive and helpful. After signing up, it has been nearly impossible to get ahold of anyone. Calls go unanswered, and emails often receive no response at all. In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support is unacceptable.
> 
> We chose Procare hoping it would make things easier for our staff and families. Instead, it has created constant stress. &#10;&#10;Another major concern is billing. Rates that were discussed and promised during the sales process are not what we are being charged. When questions come up about these discrepancies, there is no one available to resolve them. When money is involved, the inability to get answers is extremely concerning.&#10;&#10;We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them.&#10;&#10;This program is advertised as something that should make life easier for child care providers and staff who are already working hard to care for children. Instead, it has done the opposite. It adds frustration, confusion, and unnecessary stress to an already busy environment.&#10;&#10;For a company serving child care providers, reliable support should be the bare minimum. Unfortunately, that has not been our experience with Procare.

-----

### "Procare for your care" — 5.0/5

> **Michelle** | *9 avril 2026* | 2128 | Taux de recommandation : 10.0/10
> 
> **Avantages**: It’s so easy to keep parents up to date in real time\! The parents love that they can see how their child is doing, while they’re at work.
> 
> **Inconvénients**: Sometimes it kicks families out. I have to take time to explain how to log back in/change their password
> 
> I have been using procare for 4 years and wouldn’t change it\! I love the ease of pushing a button to update eating, sleeping, and toileting

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### "Procare is an essential for child care" — 5.0/5

> **Marilyn** | *29 avril 2026* | 2128 | Taux de recommandation : 10.0/10
> 
> **Avantages**: Customer support is awesome, ease of use, communication with parents, billing ease, it helps anxious parents feel more at ease with pictures and updates
> 
> **Inconvénients**: with the new update I have had difficulty with after entering activity and time then having a distraction it resets and I don't catch it and I have to go back and individually correct it for 18 students which didn't use to happen. Also when I switched from Stripe to in house $ collection the fees are huge I comparison. Although I have always loved and recommended Procare, this is almost a deal breaker
> 
> I love it and parents love the ongoing updates and communication. I love the ease of billing and not having to face to face ask for money each month

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