--- description: Procare Solutions : qu'en pensent les utilisateurs ? Lisez les avis clients sur Procare Solutions, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Procare Solutions - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour garderies](/directory/30108/child-care/software) > [Procare Solutions](/software/23486/procare-child-care-management) # Procare Solutions Canonical: https://www.capterra.lu/software/23486/procare-child-care-management Page : 1/111\ Suivant: [Page suivante](https://www.capterra.lu/software/23486/procare-child-care-management?page=2) > Une solution tout-en-un pour la gestion des données des enfants/du personnel, la gestion des absences et le suivi des repas, la comptabilité, la collecte des frais de scolarité, la gestion des salles de classe et les échanges avec les parents. > > Conclusion : 2749 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Procare Solutions ? Procare offre ses services aux entreprises et professionnels de la petite enfance qui ont besoin d'une solution complète de gestion pour offrir des services efficaces et de qualité dans leurs centres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 2749 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Procare Software - **Pays**: Medford, É.-U. - **Fondé**: 1992 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Calendrier en ligne - Facturation - Gestion des communications - Gestion des employés - Gestion des programmes d'enseignement - Gestion des étudiants - Gestion des évaluations - Gestion financière - Inscriptions et intégrations - Meal/Nutrition Management - Paiements en ligne - Portail parent - Portail parent et étudiant - Rapports et analyses - Suivi des présences - Traitement des paiements ## Intégrations (7 au total) - Checkr - Gusto - IntelliKid Systems - KidKare Food Program - Listen360 - QuickBooks Desktop - QuickBooks Online ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour garderies](https://www.capterra.lu/directory/30108/child-care/software) ## Catégories connexes - [Logiciels pour garderies](https://www.capterra.lu/directory/30108/child-care/software) - [Logiciels de gestion d'établissement scolaire](https://www.capterra.lu/directory/20014/school-administration/software) ## Logiciels similaires 1. [brightwheel](https://www.capterra.lu/software/144060/brightwheel) — 4.7/5 (3254 reviews) 2. [Lillio](https://www.capterra.lu/software/134048/himama-preschool-child-care-app) — 4.6/5 (3623 reviews) 3. [Playground](https://www.capterra.lu/software/220200/playground) — 4.8/5 (193 reviews) 4. [Daily Connect](https://www.capterra.lu/software/180141/daily-connect) — 4.8/5 (306 reviews) 5. [Famly](https://www.capterra.lu/software/155536/famly) — 4.7/5 (264 reviews) ## Avis ### "Have Yet to Find a Better Option :)" — 4.0/5 > **Jessica** | *24 octobre 2025* | 2128 | Taux de recommandation : 7.0/10 > > **Avantages**: Procare Solutions provides our school with the best software option we have found. Every other year or so we shop around to see what newly exists or has been updated that might better accommodate; we have yet to find a competing software that does anywhere near what Procare accomplishes for anywhere near the price point. > > **Inconvénients**: Our school's enrollment and schedule structure (where students enroll in multiple classes and different programs through the year) requires several workarounds/nonintuitive uses of Procare Desktop's tracking \& tags, as the generic options do not accommodate our schedule structure. Additionally, there are a handful of features in Procare Online/Procare App that we would prefer more flexibility/options for. > > Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs; the systems/technology generally functions as intended (with occasional tech glitches/system-wide issues). ----- ### "THANK YOU PROCARE\!" — 5.0/5 > **Jennifer Ledezma** | *20 octobre 2025* | 2128 | Taux de recommandation : 10.0/10 > > **Avantages**: I truly appreciate how supportive the team has been. From the very beginning, their kindness, patience, and willingness to help have made a meaningful difference. Whether it's answering questions, resolving concerns, or simply offering reassurance, their support has consistently exceeded my expectations. It’s clear that they genuinely care about the people they serve, and that level of dedication doesn’t go unnoticed. I feel valued, heard, and encouraged — and that’s something I’m deeply grateful for. Thank you for being such a reliable and compassionate presence. Your support means the world\! > > **Inconvénients**: One area I feel could be improved is the process for handling urgent matters. While I appreciate the overall support and responsiveness, there are times when pressing issues require quicker attention or clearer escalation steps. Having a more streamlined system for identifying and resolving time-sensitive concerns would make a meaningful difference — especially when it comes to ensuring smooth communication and minimizing disruptions. I truly value the effort and dedication of the team, and I share this feedback with the hope of strengthening our experience even further. Thank you again for all that you do\! > > I truly enjoy using Procare and want to express my sincere appreciation for all the support that has been given. From the moment I started using the platform, I’ve found it to be incredibly user-friendly, efficient, and thoughtfully designed to meet the needs of both educators and families. It has made communication so much smoother and has helped me stay organized with daily updates, attendance tracking, and important reminders. What I appreciate most is the level of support and responsiveness from the Procare team. Anytime I’ve had a question or needed assistance, the help has been prompt, professional, and genuinely kind. It’s clear that the team behind Procare truly cares about creating a positive experience for users. Procare has become an essential part of our school routine — it keeps everything connected and helps build stronger relationships between staff and families. I feel more informed, more supported, and more confident knowing that we have a reliable system in place. Thank you, Procare, for your continued dedication and for making such a meaningful difference in our day-to-day operations. I’m grateful for all that you do\! ----- ### "Promises Support, Delivers Silence" — 1.0/5 > **Kaitlyn** | *11 mars 2026* | 2128 | Taux de recommandation : 0.0/10 > > **Avantages**: I will say signing up was quick and easy, and communication during the sales process was fast and helpful. Unfortunately, that changed immediately after we became customers. > > **Inconvénients**: The biggest issue is customer support — or the complete lack of it. Before purchasing, support was responsive and helpful. After signing up, it has been nearly impossible to get ahold of anyone. Calls go unanswered, and emails often receive no response at all. In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support is unacceptable. > > We chose Procare hoping it would make things easier for our staff and families. Instead, it has created constant stress. Another major concern is billing. Rates that were discussed and promised during the sales process are not what we are being charged. When questions come up about these discrepancies, there is no one available to resolve them. When money is involved, the inability to get answers is extremely concerning. We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them. This program is advertised as something that should make life easier for child care providers and staff who are already working hard to care for children. Instead, it has done the opposite. It adds frustration, confusion, and unnecessary stress to an already busy environment. For a company serving child care providers, reliable support should be the bare minimum. Unfortunately, that has not been our experience with Procare. ----- ### "ProCare helps Child Care Programs Communicate with Families, Friends and Staff with the push of a button" — 5.0/5 > **Janice** | *20 octobre 2025* | 2128 | Taux de recommandation : 10.0/10 > > **Avantages**: Overall, we truly value ProCare as it is multifaceted through allowing us to reach out to families to share messages, emails, or photos of their children during the day to let them know how they are doing. It is also transparent in that all staff are able to see the messages that go back and forth on this platform. It also has afforded us the ability to know where each child in our program is every second of the day, which is great as we have well over 200 children who are constantly moving from one room to another, going outside or a bus line, wherever they are in the building we know at all times from the minute they walk in, until the minute they leave, > > **Inconvénients**: At this time, I do not have any cons that I can think of. We have used ProCare for several years at this point, and I think my entire staff likes using it and finds it to be a better system than Tadpoles, which is what we used in the past. > > Our experience has been very positive, we have not had any negative interactions to this point, which always makes us happy. The ease of use for staff and families is always a plus, as we have some staff who are older and may be a bit more technologically challenged than others, but they have mastered ProCare, which is great for our programs as we mandate it's use for all staff, ----- ### "Procare - a comprehensive solution with lots of implementation support" — 5.0/5 > **Utilisateur vérifié** | *4 septembre 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: We set this up for our PreK and customers loved the experience. It's easy fo set up billing through the software and parents are able to payments, messages to teachers and how they sign their child in and out each day. Our admin finds it easy to manage classes and students. > > **Inconvénients**: This was a pricey solution but we ultimately like having everything, including payment and parent management, on one platform. > > We transitioned shortly after the return from the pandemic and parents really liked being able to see ratios and other updates about the day. it was easy to implement with lots of support provided by procare ----- Page : 1/111\ Suivant: [Page suivante](https://www.capterra.lu/software/23486/procare-child-care-management?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/23486/procare-child-care-management) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées