---
description: CustomerFirst : qu'en pensent les utilisateurs ? Lisez les avis clients sur CustomerFirst, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerFirst - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [CustomerFirst](/software/28128/customerfirst)

# CustomerFirst

Canonical: https://www.capterra.lu/software/28128/customerfirst

> Système d'assistance/help desk qui inclut le suivi des défauts, l'intégration e-mail, la gestion du temps et bien plus encore.
> 
> Conclusion : 0 utilisateurs lui ont donné la note de \*\*\*\*. Figure au meilleur classement pour **Qualité générale**.

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## À propos de l'éditeur

- **Société**: RTI Software

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Alerts/Escalation
- Base de données de clients
- Gestion de la base de connaissances
- Gestion des accords de service
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des tâches
- Logiciels d'expérience client
- Suivi des interactions

## Ressources d'aide

- Support 24/7 (réponse directe)

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software)

##  Logiciels similaires

1. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.lu/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Zoho Desk](https://www.capterra.lu/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/28128/customerfirst)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/28128/customerfirst> |
| de-AT | <https://www.capterra.at/software/28128/customerfirst> |
| de-CH | <https://www.capterra.ch/software/28128/customerfirst> |
| en | <https://www.capterra.com/p/28128/CustomerFirst/> |
| en-AE | <https://www.capterra.ae/software/28128/customerfirst> |
| en-AU | <https://www.capterra.com.au/software/28128/customerfirst> |
| en-CA | <https://www.capterra.ca/software/28128/customerfirst> |
| en-GB | <https://www.capterra.co.uk/software/28128/customerfirst> |
| en-IE | <https://www.capterra.ie/software/28128/customerfirst> |
| en-IL | <https://www.capterra.co.il/software/28128/customerfirst> |
| en-IN | <https://www.capterra.in/software/28128/customerfirst> |
| en-NZ | <https://www.capterra.co.nz/software/28128/customerfirst> |
| en-SG | <https://www.capterra.com.sg/software/28128/customerfirst> |
| en-ZA | <https://www.capterra.co.za/software/28128/customerfirst> |
| fr | <https://www.capterra.fr/software/28128/customerfirst> |
| fr-BE | <https://fr.capterra.be/software/28128/customerfirst> |
| fr-CA | <https://fr.capterra.ca/software/28128/customerfirst> |
| fr-LU | <https://www.capterra.lu/software/28128/customerfirst> |
| it | <https://www.capterra.it/software/28128/customerfirst> |

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