--- description: iContact : qu'en pensent les utilisateurs ? Lisez les avis clients sur iContact, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iContact - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [e-mail marketing](/directory/30013/email-marketing/software) > [iContact](/software/31513/icontact) # iContact Canonical: https://www.capterra.lu/software/31513/icontact Page : 1/25\ Suivant: [Page suivante](https://www.capterra.lu/software/31513/icontact?page=2) > Le logiciel d'e-mail marketing puissant et convivial d'iContact vous permettra d'envoyer des e-mails très performants en un rien de temps. > > Conclusion : 604 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise iContact ? iContact est idéal pour les petites entreprises, les indépendants, les spécialistes en marketing, les agences et les expéditeurs d'e-mails de masse comptant entre 25 000 et 500 000 abonnés. Les organismes à but non lucratif, les établissements d'enseignement supérieur, les services financiers, les gestionnaires d'événements et bien d'autres encore utilisent iContact \! ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 604 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: iContact - **Pays**: Morrisville, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **À partir de**: 14,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis, Îles Vierges des États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des campagnes - Automatisation du marketing - Autoresponders - CAN-SPAM Compliance - Campagnes de drip marketing - Campagnes multiples - Champs personnalisables - Gestion de contenu - Gestion de plusieurs comptes - Gestion des abonnés - Gestion des campagnes - Gestion des canaux - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des modèles - Importation et exportation de données - Intégration des médias sociaux - Mobile Optimization - Modèles d'e-mails - Modèles personnalisables - Pages de renvoi et formulaires web - Planification des campagnes - Planification des campagnes - Qualification de leads - ROI Tracking - Rapports et analyses - Real-Time Notifications - Saisie de leads - Segmentation - Segmentation de la clientèle - Suivi de l'engagement - Suivi des clics - Suivi des e-mails - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing - Éditeur WYSIWYG - Édition automatisée ## Intégrations (53 au total) - 123FormBuilder - Acuity Scheduling - Adobe Commerce - Big Cartel - BigCommerce - Bloom Intelligence - Calendly - ClickFunnels - Copper - Copper - Cyfe - DaySmart Appointments - Digioh - Drupal - Eventbrite ... et 38 intégrations supplémentaires ## Ressources d'aide - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) ## Catégories connexes - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Gestion des campagnes](https://www.capterra.lu/directory/30012/campaign-management/software) - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) ## Logiciels similaires 1. [Brevo](https://www.capterra.lu/software/132996/brevo) — 4.6/5 (3446 reviews) 2. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17604 reviews) 3. [Gmail](https://www.capterra.lu/software/202338/gmail) — 4.8/5 (13411 reviews) 4. [MailerLite](https://www.capterra.lu/software/136603/mailerlite) — 4.7/5 (2259 reviews) 5. [Constant Contact](https://www.capterra.lu/software/31898/constant-contact) — 4.3/5 (2923 reviews) ## Avis ### "Strong platform for email marketing" — 5.0/5 > **Ilysse** | *2 janvier 2025* | Réseaux informatiques | Taux de recommandation : 8.0/10 > > **Avantages**: iContact was easy to set up and create campaigns. > > **Inconvénients**: We had some challenges with proving that our email list was all customers who had opted in. > > iContact is overall a very strong marketing platform for those looking to stay in contact with their customers. ----- ### "A User-Friendly Service with All the Features We Need" — 5.0/5 > **Nicholas** | *15 octobre 2024* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: iContact is extremely easy to use from uploading contacts \& creating contact segments to composing emails \& monitoring their performance metrics. > > **Inconvénients**: The selection of available fonts for the drag \& drop email composer is very limited and I don't believe you can upload your own fonts either. > > Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need. ----- ### "Horrible exit" — 1.0/5 > **Dawn** | *29 avril 2026* | Gestion de l'enseignement | Taux de recommandation : 0.0/10 > > **Avantages**: For years they were pretty good and had good customer service by phone, email and chat. I stayed with them a long time. Then other services started to provide more options > > **Inconvénients**: After 20 years with iContact, I had a very disappointing experience when canceling. I was required to download 1,200 newsletters and 600 drafts one by one, with no bulk export option available. I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult. To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity. Graphics I had paid for also had to be downloaded individually, though a workaround was eventually provided after several attempts to get assistance. In total, it took me and my assistant over 20 hours and nearly 2 months to retrieve my materials. After paying more than $17,000 over 20 years, I expected a far smoother and more respectful offboarding process. In addition, the platform no longer offers the flexibility and tools available in other services today. > > It was ok for a while. At this point I am very frustrated with the exit process. I can still hardly believe they would not help me retire out by collecting my newsletters, drafts and graphics into a zip file. I asked numerous time and was told it could only be done one by one. ----- ### "Good solid Email Marketing Product" — 5.0/5 > **James** | *3 octobre 2023* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: We were able to deploy this to over 200 offices around the country and recommended it to many of our international organizations. We could manage all those accounts from a central office and deploy centrally designed email templates to all our offices. We could easily segment data to target email marketing. > > **Inconvénients**: The most challenging situation we encountered was we had to split our 200+ accounts into two separate enterprise level accounts, making us have to login to each one separately to locate and update certain things from our central office. I don't believe this is really an issue any longer with the product, but we encountered some issue early on they felt would be handled by splitting into two. It just made management of the whole account structure more challenging. > > We had great support from our account managers (3 of them over almost 15 years) and it met our email marketing needs very well. ----- ### "icontact rev" — 4.0/5 > **Var** | *28 mars 2024* | Conseil en gestion | Taux de recommandation : 7.0/10 > > **Avantages**: Ease in using the product - launching, etc., maybe we hasve been tamed to use this product and have gotten used to it; maybe there are other better products on the market, but the fear, cost, time of leaving icontact to explore another one, shudders me. > > **Inconvénients**: Customer contact support, working remotely, not that very interested in helping. > > It is a good product, easy to use, user friendly and allows us flexibility to do most things, ----- Page : 1/25\ Suivant: [Page suivante](https://www.capterra.lu/software/31513/icontact?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/31513/icontact) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées