--- description: Mindbody : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mindbody, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.lu/software/40229/mindbody Page : 1/121\ Suivant: [Page suivante](https://www.capterra.lu/software/40229/mindbody?page=2) > Pour vous, vos stylistes et votre personnel de salon, MINDBODY facilite la planification, la mise à jour ou le traitement des rendez-vous, à partir d'un seul écran. > > Conclusion : 2995 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mindbody ? MINDBODY apporte des services et une assistance aux salons de petite, moyenne et grande taille dans le monde entier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 2995 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Playlist - **Pays**: San Luis Obispo, Cap-Vert - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 79,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, grec, hébreu, italien, japonais, norvégien, néerlandais, portugais brésilien, portugais européen, russe, slovène, tchèque - **Pays disponibles**: Allemagne, Andorre, Arabie saoudite, Australie, Autriche, Bahreïn, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Irlande, Islande, Israël, Italie et 23 de plus ## Fonctionnalités - Accès mobile - Base de données de clients - Base de données de clients - Base de données de membres - Booking Management - Communication avec les membres - Confirmations/Reminders - Conforme HIPAA - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formulaires personnalisables - Gestion d'équipe - Gestion des abonnements - Gestion des calendriers - Gestion des clients - Gestion des cours - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des présences - Gestion des rendez-vous - Gestion des étudiants - Gestion des événements - Inscription en ligne - Intégration de sites web - Modèles personnalisables - Notes SOAP - Notes de réservation - Paiements en ligne - Plan de remise en forme - Planification automatisée - Planification des cours - Planification des rendez-vous - Planification en temps réel - Portail client - Pour la kinésithérapie - Pour salons de beauté et les spas - Rappels - Rendez-vous récurrents - Renouvellement d'abonnements - Répertoire de membres - Réservation en ligne - Réservations de groupe - Suivi des présences - Support client - Synchronisation du calendrier - Traitement des cartes de crédit - Traitement des cartes de crédit et de débit - Traitement des paiements ... et 37 fonctionnalités supplémentaires ## Intégrations (39 au total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Gleantap - Google Analytics 360 ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Logiciels de gestion de club](https://www.capterra.lu/directory/30215/club-management/software) ## Logiciels similaires 1. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3671 reviews) 2. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1173 reviews) 3. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1487 reviews) 5. [Mangomint](https://www.capterra.lu/software/187593/mangomint) — 4.9/5 (349 reviews) ## Avis ### "Great booking systym" — 5.0/5 > **Dima** | *4 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Once you are trained on it you will feel it is user friendly and there is always updates being posted > > **Inconvénients**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients. > > In general it is good. I Love the branded app they creatd for us i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Inconvénients**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Mind body not at ease\!" — 2.0/5 > **Jarvis** | *22 avril 2026* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10 > > **Avantages**: Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms offer a comparable end-to-end solution. However, having used it across several different companies, I’ve found the user experience to be consistently counterintuitive. The mobile interface, in particular, lacks the fluidity and 'user-friendliness' expected of a modern app, often creating friction for both staff and clients. > > **Inconvénients**: While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal training clients or trying to book personal wellness appointments—like massages or sauna sessions—the process felt counterintuitive. The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect. > > The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for booking basic services like massages and sauna sessions, I cannot recommend it. It creates more friction than it solves ----- ### "Don't sign a contract\!" — 1.0/5 > **Marisa** | *9 juin 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Friendly staff. Unfortunately I don't have any other things positive things to say about the company. > > **Inconvénients**: Read their reviews on BBB before you think about signing a contract. They will try to rush you into signing a contract to get whatever price they're offering you. Red flag\! > > I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business. Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience. After implementation, I discovered that the platform did not function as represented during the sales process. Specifically: Clients are required to book multiple services separately instead of through a seamless booking flow The add-on feature does not extend appointment times appropriately, which negatively impacts scheduling accuracy and creates lost revenue opportunities The platform is significantly more difficult for both myself and my clients to use than represented These limitations materially affect my ability to operate my business effectively. I formally disputed the agreement directly with Mindbody Inc. and explained the issues in writing. However, rather than addressing the substance of my dispute, the company informed me that their “decision is final” and stated they would not respond to further inquiries. Despite being notified in writing that I dispute the agreement and do not authorize continued billing while the matter remains unresolved, Mindbody Inc. has continued charging my account ----- ### "a solid system with great reporting capability" — 4.0/5 > **Utilisateur vérifié** | *6 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Their report suite is second to none. the system is easy to use for customers. Customer support is mostly responsive although sometimes they are quick to dismiss our issues. > > **Inconvénients**: when a customer has an issue with their profile, we have very little ability to sort it out and we usually ask them to contact mindbody support directly. > > Overall good although the system doesn't exactly answer our needs and we need to have a second system to assist with our bookings. ----- Page : 1/121\ Suivant: [Page suivante](https://www.capterra.lu/software/40229/mindbody?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/40229/mindbody) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées