--- description: Mindbody : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mindbody, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.lu/software/40229/mindbody Page : 1/121\ Suivant: [Page suivante](https://www.capterra.lu/software/40229/mindbody?page=2) > Pour vous, vos stylistes et votre personnel de salon, MINDBODY facilite la planification, la mise à jour ou le traitement des rendez-vous, à partir d'un seul écran. > > Conclusion : 2990 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mindbody ? MINDBODY apporte des services et une assistance aux salons de petite, moyenne et grande taille dans le monde entier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 2990 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mindbody - **Pays**: New York, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 99,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, grec, hébreu, italien, japonais, norvégien, néerlandais, portugais brésilien, portugais européen, russe, slovène, tchèque - **Pays disponibles**: Allemagne, Andorre, Arabie saoudite, Australie, Autriche, Bahreïn, Bulgarie, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Irlande, Islande, Israël, Italie et 23 de plus ## Fonctionnalités - Accès mobile - Application mobile - Base de données de clients - Base de données de clients - Base de données de membres - Communication avec les membres - Confirmations/Reminders - Conforme HIPAA - Facturation - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Gestion d'équipe - Gestion des abonnements - Gestion des calendriers - Gestion des clients - Gestion des cours - Gestion des employés - Gestion des présences - Gestion des rendez-vous - Gestion des étudiants - Gestion des événements - Inscription en ligne - Intégration de sites web - Modèles personnalisables - Notes SOAP - Notes de réservation - Paiements en ligne - Plan de remise en forme - Planification automatisée - Planification des cours - Planification des rendez-vous - Planification en temps réel - Portail client - Pour la kinésithérapie - Pour salons de beauté et les spas - Rappels - Rendez-vous récurrents - Renouvellement d'abonnements - Répertoire de membres - Réservation en ligne - Réservations de groupe - Suivi des présences - Support client - Synchronisation du calendrier - Traitement des cartes de crédit - Traitement des cartes de crédit et de débit - Traitement des paiements - Types de membres ... et 35 fonctionnalités supplémentaires ## Intégrations (39 au total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... et 24 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Logiciels de gestion de club](https://www.capterra.lu/directory/30215/club-management/software) ## Logiciels similaires 1. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3634 reviews) 2. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1151 reviews) 3. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1456 reviews) 5. [SimplyBook.me](https://www.capterra.lu/software/140086/simplybook-me) — 4.6/5 (1283 reviews) ## Avis ### "Great booking systym" — 5.0/5 > **Dima** | *4 août 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Once you are trained on it you will feel it is user friendly and there is always updates being posted > > **Inconvénients**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients. > > In general it is good. I Love the branded app they creatd for us i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10 > > **Avantages**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Inconvénients**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission\!" — 1.0/5 > **Jonathon** | *23 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... > > **Inconvénients**: The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. > > Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. ----- ### "Mind Body review from a Senior Living Community" — 5.0/5 > **Zachary** | *2 mars 2026* | Services et installations de loisirs | Taux de recommandation : 8.0/10 > > **Avantages**: The analytics breakdowns are very helpful. I have appreciated AI chat for quick assistance with finding where to access or change little things on the site. The simple check in app for class attendees works well for my fitness center. > > **Inconvénients**: On our branded app had some changes made with an update (we did not choose this). This removed some of the most important features for my community (heartrate tracking). Two factor authentication was also installed. I see the need for online security, but I work in a retirement community, and this update has kept nearly all of our folks from using our branded app. We used to be able to log people into a tablet and let them track their workout with a heart rate monitor. > > Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule them and track payments. I also feel that we are only using a small portion of what MB is capable of. ----- ### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5 > **Julie** | *11 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls. > > **Inconvénients**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful. > > I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked. ----- Page : 1/121\ Suivant: [Page suivante](https://www.capterra.lu/software/40229/mindbody?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/40229/mindbody) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées