--- description: Windward System Five : qu'en pensent les utilisateurs ? Lisez les avis clients sur Windward System Five, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Windward System Five - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de points de vente](/directory/20053/retail-management-systems/software) > [Windward System Five](/software/43189/windward-system-five) # Windward System Five Canonical: https://www.capterra.lu/software/43189/windward-system-five Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/43189/windward-system-five?page=2) > Windward System5 dans le cloud est un système de gestion d'entreprise complet pour les entreprises qui vendent, entretiennent ou louent des stocks. > > Conclusion : 189 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Windward System Five ? Ce logiciel aide les petites et moyennes entreprises de commerce de détail et de gros à avoir un contrôle total de leur activité. Windward System Five est rapide et facile à utiliser. Cette solution cible les entreprises qui vendent, entretiennent ou louent des stocks. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 189 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Windward Software - **Pays**: Penticton, Canada - **Fondé**: 1984 ## Contexte commercial - **À partir de**: 155,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Age Verification - Automatisation des commandes - Barcode/Ticket Scanning - Carte de fidélité - Devis - Facturation - Gestion de l'e-commerce - Gestion de la disponibilité - Gestion de la maintenance - Gestion des bons de commande - Gestion des cartes cadeaux - Gestion des clients - Gestion des commandes - Gestion des contrats/licences - Gestion des employés - Gestion des prix - Gestion des remises - Gestion des retours - Gestion des réservations - Gestion des stocks - Gestion des stocks de la vente au détail - Logiciels d'expérience client - Rapports de ventes - Rapports et analyses - Suivi des ressources - Suivi des retours - Traitement des paiements - e-mail marketing - Écran tactile ## Intégrations (6 au total) - Datacap - Global Payments Integrated - Polaris - WebSell - WooCommerce - Worldpay for Enterprise ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) ## Catégories connexes - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Location d'équipements](https://www.capterra.lu/directory/31717/equipment-rental/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) - [Logiciels de caisse pour débits de boissons](https://www.capterra.lu/directory/32577/liquor-store-pos/software) ## Logiciels similaires 1. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6674 reviews) 3. [RetailEdge](https://www.capterra.lu/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26322 reviews) 5. [Lightspeed Retail](https://www.capterra.lu/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Avis ### "Highly customizable software that you can really tailor to your business for an affordable price." — 5.0/5 > **Mark** | *27 octobre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: I give this review after having tried many different software packages over the last 15 years. Some costing x10 the price of Windard, some costing x10 less. What I'm left with over these years is perspective, and that perspective was hard earned. You will not find a more complete point of sale, inventory control, accounting, crm, etc. for this price range. With the ability to fine tune it to your exact business needs, it's easiest to configure, maintain and operate...especially compared to the "enterprise" software world where your eyes will water from pricing. Its got lightning fastest Point of sale with the absolute best part find search tool I can recall using. The special order management is the best complete solution from any I've tried. If your serious about your Business, you should consider Windard. I honestly think that in the long run it has improved our business, staff and bottom dollar. > > **Inconvénients**: There is no such thing as perfect software. With that being said, there are issues...but then it's technology. You have to considering that it is a highly customizable product that able to serve an amazing range of business types with thousands of options. What Windward has that sets it apart is a fantastic support team with Canadian staff and an out-of-country team that is admittingly fantastic...probably the best off-shore support that I have ever experienced in IT. Tech support is typically same day, commonly instant or within a few hours of placing a call. If you have an urgent problem, they will find someone for you RIGHT NOW. If you have problems using Windward software...you will most probably have problems using another piece of software. The key with any software, especially if you are new to it, is to have patience and use every opportunity to learn. > > Reduced IT costs, Improved staff experience and greater overall efficiency of our business practices. ----- ### "Tami McQuown" — 4.0/5 > **Tami** | *27 juin 2022* | Services et installations de loisirs | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use, technical support answers all questions > > **Inconvénients**: Credit card transactions did not go well at first > > Its been a great experience\! ----- ### "I wish I never heard of Windward Software" — 1.0/5 > **Zoe** | *16 novembre 2020* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: We are a retail shop with a mechanic workshop out the back. The special order process was a positive, but unfortunately when you think of all the difficulties, costs and time loss from the rest of the system I can't go so far as to say it is a pro. The idea of the detailed security and reports options is good, but due to extensive glitches never realized any benefits. Unfortunately the reports and exports were missing data, which meant reconciliation was problematic, and the security just caused glitches and locked my staff out of the system. Due to this, the amount of bookwork to fix the mess is just huge, this system is continuing to cost me in staff costs and time even though I have left Windward. Ultimately this POS system was one of the worst business decisions I have ever made and I do not recommend it all. > > **Inconvénients**: The implementation is long and tedious. We worked hard with 'technicians' to ensure quality data was loaded. We had 5 different implementation technicians as 2 left the company, one they allocated to us didn't suit the timezone, one provided intermittent help, \& one was finally helpful. Windward waived some licencing fees to compensate for lack of support as we were paying for a licence we could not use. Windward then deleted all my data and we had to start again. The daily technical staff in are in a Philippines call centre, they failed to fix most issues. Due system glitches we had no choice but to leave despite due to it harming our business. A huge amount of funds and time invested. Windaward refused to provide refund despite us doing the mandatory 60 days. Glitches include BUT WERE NOT LIMITED TO: mixing up data across customer records showing machines that belonged to other customers on accounts (nothing to with our data); showing bills and outstanding amounts for other customers on accounts; continuously locking our staff out; full system outage; slowing down sales; daily sales reports inaccurate; export reports missing data. Windaward technicians use a licence you have paid for to investigate their system's issues further undermining your business as you've less workstations. We wired the internet throughout our shop as they suggested, this resolved no issues. We found usability to be poor, search functionality poor, \& it would take us many steps to do basic things. > > Our overall experience was extremely poor and detrimental to our business. All our staff were frustrated ( I nearly lost staff), some customers were frustrated, we invested so much money, and have in turn lost so much money. Oh and did I mention the time invested. All that time I spent, all a waste, the time my staff spent which I paid for, such a waste. So much stress that my whole team went through only to end up worse off. Before we went live, in my gut I had doubts due to my experience with Windward staff in the lead up transition period. But unfortunately I have faith in people, and faith that people tell the truth, and they assured me that the Windward System 5 was an investment in my business- to have confidence, to go live and realise the benefit. Oh so wrong. The system just plain and simple had so many glitches and caused more harm than good to my business. Once live, it just got worse and worse. In hindsight, I should have listened to my gut in implementation, written the money invested off as a bad business decision and aborted. By pushing on, I cost my business so much more, and then blindly I stayed for the full 60 days as required by the refund clause, further harming my business, only to be told they were not giving me a refund anyway. Also if you are in a different timezone, that is another thing to be wary of. When I signed up they promised local support as they had two people in Australia. But these staff left and no one replaced them. ----- ### "This softwear has made our business extremely essential to operate." — 4.0/5 > **Marie** | *26 octobre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: that is is absolutely fluent in keeping all of our information organized \& keeps me able to do my job as a 1 woman Owner/Operator. without this softwear we would not have been able to stay open for the past 11 years without the ease of Windward System 5, for my retail business. > > **Inconvénients**: for us a small retail shop, the maintenance \& updating costs are quite high \& out of our price range on a year to year basis. > > the main function of our business, our retail set up revolves around the software making it easy to operate day to week, to month to yearly. it has been absolutely essential. recording \& keeping track of everything form our substantial amount of inventory, along with accounting, reports, staff, ect. our main source of operations for sure. :) ----- ### "it has been great and have found it very user friendly and easy to use" — 4.0/5 > **Ketan** | *13 novembre 2017* | Taux de recommandation : 9.0/10 > > **Avantages**: the software is easy to use and customizable. we have found a it works well and have not had too many problems. there are a lot of options in the setup and we are able to change if it does not work. the implementation staff was great and the support is great. when ever I have contacted support they responded very quickly and the webinars have helped make the software better > > **Inconvénients**: it takes a long time to get a feature added and a lot of pestering, there are a few things in the software that does not make sense with the labels > > more up to date information and tracking of items with serial numbers, it was easy to set in place policies and see where we lacked and brought in a lot of controls in the company ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/43189/windward-system-five?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/43189/windward-system-five) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées