--- description: Waystar : qu'en pensent les utilisateurs ? Lisez les avis clients sur Waystar, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des réclamations](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.lu/software/45512/zirmed Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/45512/zirmed?page=2) > Waystar fournit une technologie cloud de nouvelle génération qui simplifie et unifie le cycle des revenus pour le secteur des soins de santé. > > Conclusion : 207 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Waystar ? Waystar, l'association de ZirMed et de Navicure, offre l'expérience client la mieux notée du marché à plus de 450 000 fournisseurs, hôpitaux, systèmes de santé, organisations de services ambulatoires et partenaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 207 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Waystar - **Pays**: Louisville, É.-U. - **Fondé**: 1999 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Avis de versement - Clôture de réclamations - Conforme HIPAA - Dossier médical informatisé et partagé - Déclarations de sinistre électroniques - Facturation - Facturation médicale - Gestion de cabinet - Gestion des clients - Gestion des formulaires - Gestion des recettes - Gestion des réclamations - Graphiques - Historique des factures - Intégration DMP/DMI - Planification des rendez-vous - Saisie de codes et de frais - Suivi de la conformité - Suivi des réclamations - Therapy Notes - Third-Party Integrations - Traitement des paiements - Vérification de l'admissibilité à l'assurance - Évaluation des risques ## Intégrations (14 au total) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - ResiDex - Sunwave - TELCOR RCM - eClinicalWorks ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de traitement des réclamations](https://www.capterra.lu/directory/30029/claims-processing/software) ## Catégories connexes - [Logiciels de traitement des réclamations](https://www.capterra.lu/directory/30029/claims-processing/software) - [Logiciels de gestion pour cabinet médical](https://www.capterra.lu/directory/20029/medical-practice-management/software) - [Facturation médicale](https://www.capterra.lu/directory/30026/medical-billing/software) - [Logiciels de gestion hospitalière](https://www.capterra.lu/directory/30096/hospital-management/software) - [Logiciels de RCM (Revenue Cycle Management)](https://www.capterra.lu/directory/32275/revenue-cycle-management/software) ## Logiciels similaires 1. [EZClaim](https://www.capterra.lu/software/106348/ezclaim-medical-billing) — 4.5/5 (128 reviews) 2. [Tebra](https://www.capterra.lu/software/129169/tebra) — 3.9/5 (1362 reviews) 3. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (909 reviews) 4. [ModMed](https://www.capterra.lu/software/124590/ema) — 4.4/5 (364 reviews) 5. [NextGen Office](https://www.capterra.lu/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) ## Avis ### "Zirmed provides excellent revenue cycle management, it is easy to use and responsive" — 5.0/5 > **Thierry** | *25 avril 2018* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: For my company, this product offers revenue cycle management and auto insurance verification. Contracting with Zirmed has allowed the organization to speed up their verification process and provide visits to patients faster. > > **Inconvénients**: As with every service, the software is not infallible. Quite unfortunately so, since it is an accurate product. Where it fails is with insurances that are not verified or for those that do not reach the clearing house, the insurance processor has to revert to a manual process to verify eligibility. ----- ### "AB's WAYSTAR REVIEW" — 4.0/5 > **Utilisateur vérifié** | *26 mai 2022* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: The function I like the most how easy and user friendly it is to submit a claim, verify the information is correct and it has been accepted, reviewed and submitted to the payer. > > **Inconvénients**: With my experience using Waystar, I really can not think of any aspect that I do not like or that needs to be better. ----- ### "Horrible Customer Service and Software" — 1.0/5 > **Irina** | *29 janvier 2025* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: They lied about their product, and didn’t deliver > > **Inconvénients**: Platform is not user friendly. They don’t deliver on their promise > > After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that what was discussed doesn’t really work in their software. The contract would need to be terminated and they would refund everything. Some times went by and they placed our company in collection. Customer service in non-existent with them as well. ----- ### "Great Product" — 4.0/5 > **Elana** | *12 décembre 2018* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: I like the ease of use. Offers several different functions for the providers office that allows us to streamline processes. > > **Inconvénients**: Every time I log in to the system, I have to agree to terms of use. There should be an option to agree to this in the beginning and not have to do every time. > > Waystar has helped to bundle processes into one solution. Ins verification, Claims, and patient statements are all in one system. ----- ### "Clearinghouse used for Hospice & HomeHealth billing for 6 years" — 4.0/5 > **Ashley** | *17 janvier 2019* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: I've used Waystar just about 6 years (since it was Zirmed). Navigation of the software is pretty cut \& dry. I was billing only hospice Medicare when I was introduced to this product, but started home health billing as well as private insurance payers as well. I prefer the original format of the rejected claims page, but understand the need for more search parameters. Maybe that makes me "old school". When our office was setting up new information in the software, support was always available and very helpful. I'm not sure how often this happens, but I even had the direct cell phone line of the gentleman helping get us up and running. He never complained once about our calls. > > **Inconvénients**: The update to the rejected claims dashboard a couple of years ago. I've gotten used to it but still think the original functionality was better. I used the "show me the original format" button until the day they required all users to update. > > I don't have as much daily use of the software as I used to; but I would recommend it. ----- Page : 1/10\ Suivant: [Page suivante](https://www.capterra.lu/software/45512/zirmed?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/45512/zirmed) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées