---
description: Centcom : qu'en pensent les utilisateurs ? Lisez les avis clients sur Centcom, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Centcom - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Centcom](/software/55304/centcom)

# Centcom

Canonical: https://www.capterra.lu/software/55304/centcom

> Centcom est un service de numérotation prédictive 100 % web qui ne nécessite aucun matériel supplémentaire. Il vous suffit d'une ligne téléphonique standard et d'un ordinateur connecté à Internet. Quelques minutes après votre activation, votre call center aura accès à toutes les fonctionnalités de Predictive Dialing, comme les rapports d'agent, les statistiques de campagne, etc. Le Centre de développement des call centers (CCDS) se targue d'offrir des ressources de gestion de télémarketing à la fine pointe de la technologie aux agences de centres d'appels de toutes tailles.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Simplicité**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 2 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix |  | D'après l'ensemble des avis |
|  Fonctionnalités |  | D'après l'ensemble des avis |
| Pourcentage de recommandation | - | ( Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Call Center Development Services
- **Fondé**: 2001

## Contexte commercial

- **À partir de**: 4,00 $CA
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Pays disponibles**: Canada

##  Fonctionnalités

- Enregistrement des appels
- IVR
- Journalisation des appels
- Scripts d'appel

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (914 reviews)

## Avis

### "A great service provider." — 5.0/5

> **Wesley** | *4 juillet 2011*
> 
> **Avantages**: CCDS' solution is very flexible, reliable and their technical support is by far the best I have dealt with. They have very good understanding of call center environments and have been able to advise me on how my business can benefit most from the technology.
> 
> **Inconvénients**: It is not the cheapest solution available, but given my experience with other providers, the slightly higher cost is well justified.
> 
> I would definitely recommend CCDS to anyone who is looking for a solution provider that deliver results and the peace of mind that comes with a reliable provider.

-----

### "great, reliable and flexibile service for fraction higher costs than in-house system." — 5.0/5

> **Slav** | *24 mars 2009*
> 
> **Avantages**: CCDS system has proven to be very intuitive,flexibile, expandable, with great support, shared knowledges and experiences, user friendly, easy setup, low system requirements (works well on older computers),
> 
> **Inconvénients**: bit higher cost of hosted system comparable to in-house.
> 
> great, reliable and flexibile service for fraction higher costs than in-house system...you can't go wrong with this.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/55304/centcom)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/55304/centcom> |
| de-AT | <https://www.capterra.at/software/55304/centcom> |
| de-CH | <https://www.capterra.ch/software/55304/centcom> |
| en | <https://www.capterra.com/p/55304/Centcom/> |
| en-AE | <https://www.capterra.ae/software/55304/centcom> |
| en-AU | <https://www.capterra.com.au/software/55304/centcom> |
| en-CA | <https://www.capterra.ca/software/55304/centcom> |
| en-GB | <https://www.capterra.co.uk/software/55304/centcom> |
| en-IE | <https://www.capterra.ie/software/55304/centcom> |
| en-IL | <https://www.capterra.co.il/software/55304/centcom> |
| en-IN | <https://www.capterra.in/software/55304/centcom> |
| en-NZ | <https://www.capterra.co.nz/software/55304/centcom> |
| en-SG | <https://www.capterra.com.sg/software/55304/centcom> |
| en-ZA | <https://www.capterra.co.za/software/55304/centcom> |
| fr | <https://www.capterra.fr/software/55304/centcom> |
| fr-BE | <https://fr.capterra.be/software/55304/centcom> |
| fr-CA | <https://fr.capterra.ca/software/55304/centcom> |
| fr-LU | <https://www.capterra.lu/software/55304/centcom> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Centcom","description":"Centcom est un service de numérotation prédictive 100 % web qui ne nécessite aucun matériel supplémentaire. Il vous suffit d'une ligne téléphonique standard et d'un ordinateur connecté à Internet. Quelques minutes après votre activation, votre call center aura accès à toutes les fonctionnalités de Predictive Dialing, comme les rapports d'agent, les statistiques de campagne, etc. Le Centre de développement des call centers (CCDS) se targue d'offrir des ressources de gestion de télémarketing à la fine pointe de la technologie aux agences de centres d'appels de toutes tailles.","url":"https://www.capterra.lu/software/55304/centcom","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/55304/centcom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"4","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/55304/centcom#faqs","mainEntity":[]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de centre d'appel","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Centcom","position":3,"item":"/software/55304/centcom","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/55304/centcom#breadcrumblist"}]}
</script>