---
description: VoiceGuide IVR : qu'en pensent les utilisateurs ? Lisez les avis clients sur VoiceGuide IVR, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceGuide IVR - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de SVI (serveur vocal interactif)](/directory/30231/ivr/software) > [VoiceGuide IVR](/software/59009/voiceguide-ivr)

# VoiceGuide IVR

Canonical: https://www.capterra.lu/software/59009/voiceguide-ivr

> Logiciels SVI et ACD entrants/sortants. Hautement configurable. S'intègre bien avec les systèmes existants. Facile à déployer et facile à gérer
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Simplicité**.

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## Présentation

### Qui utilise VoiceGuide IVR ?

Entreprises qui souhaitent automatiser leur traitement des appels entrants et/ou sortants.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 2 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix |  | D'après l'ensemble des avis |
|  Fonctionnalités |  | D'après l'ensemble des avis |
| Pourcentage de recommandation | - | ( Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Katalina Technologies
- **Fondé**: 1996

## Contexte commercial

- **À partir de**: 99,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Belize, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada et 108 de plus

##  Fonctionnalités

- CTI (couplage téléphonie informatique)
- Distribution automatique des appels
- Enregistrement des appels
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des enquêtes et sondages
- IVR
- Journalisation des appels
- Messagerie vocale
- Messages pré-enregistrés
- Personnalisation de la voix
- Prise en charge de plusieurs scripts
- Routage des appels
- Saisie téléphonique
- Synthèse vocale

## Intégrations (16 au total)

- ADO.NET Data Providers
- ODBC Driver for ASE
- ODBC Driver for Airtable
- ODBC Driver for Firebird
- ODBC Driver for Microsoft Access
- ODBC Driver for MySQL
- ODBC Driver for Oracle
- ODBC Driver for PostgreSQL
- ODBC Driver for QuickBooks Desktop
- ODBC Driver for SQL Server
- ODBC Driver for SQLite
- ODBC Driver for Salesforce
- ODBC Driver for ServiceNow
- ODBC Driver for xBase
- PostgreSQL

... et 1 intégrations supplémentaires

## Ressources d'aide

- Chat

## Category

- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)

##  Logiciels similaires

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2. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews)
4. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (315 reviews)

## Avis

### "I've run this software 24/7 for 11 consecutive years\!" — 5.0/5

> **Zachary** | *28 novembre 2015*
> 
> During a decade of running this software every minute of the day, I've had a few hardware failures, but this software has never failed me.     The drag and drop visual call flow makes it the easiest IVR software in the world to use, yet it still gives you 100% flexibility deeper with the software to customize any technical outcome that you could dream up.    It's actually the support documentation and "Voiceguide forum" that could be the sweetest part, mainly because that extensive library of examples makes even the finest nuances of customization a relatively quick and painless process to replicate in your own system.

-----

### "Great product - thanks" — 5.0/5

> **Di** | *17 novembre 2015*
> 
> We were able to create our survey with this software quickly and easily. Stand out from those we tried. 

Support was great with a question we had. 

There's a free trial available. Recommend it.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/59009/voiceguide-ivr)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/59009/voiceguide-ivr> |
| de-AT | <https://www.capterra.at/software/59009/voiceguide-ivr> |
| de-CH | <https://www.capterra.ch/software/59009/voiceguide-ivr> |
| en | <https://www.capterra.com/p/59009/VoiceGuide-IVR/> |
| en-AE | <https://www.capterra.ae/software/59009/voiceguide-ivr> |
| en-AU | <https://www.capterra.com.au/software/59009/voiceguide-ivr> |
| en-CA | <https://www.capterra.ca/software/59009/voiceguide-ivr> |
| en-GB | <https://www.capterra.co.uk/software/59009/voiceguide-ivr> |
| en-IE | <https://www.capterra.ie/software/59009/voiceguide-ivr> |
| en-IL | <https://www.capterra.co.il/software/59009/voiceguide-ivr> |
| en-IN | <https://www.capterra.in/software/59009/voiceguide-ivr> |
| en-NZ | <https://www.capterra.co.nz/software/59009/voiceguide-ivr> |
| en-SG | <https://www.capterra.com.sg/software/59009/voiceguide-ivr> |
| en-ZA | <https://www.capterra.co.za/software/59009/voiceguide-ivr> |
| es | <https://www.capterra.es/software/59009/voiceguide-ivr> |
| es-AR | <https://www.capterra.com.ar/software/59009/voiceguide-ivr> |
| es-CL | <https://www.capterra.cl/software/59009/voiceguide-ivr> |
| es-CO | <https://www.capterra.co/software/59009/voiceguide-ivr> |
| es-CR | <https://www.capterra.co.cr/software/59009/voiceguide-ivr> |
| es-DO | <https://www.capterra.do/software/59009/voiceguide-ivr> |
| es-EC | <https://www.capterra.ec/software/59009/voiceguide-ivr> |
| es-MX | <https://www.capterra.mx/software/59009/voiceguide-ivr> |
| es-PA | <https://www.capterra.com.pa/software/59009/voiceguide-ivr> |
| es-PE | <https://www.capterra.pe/software/59009/voiceguide-ivr> |
| fr | <https://www.capterra.fr/software/59009/voiceguide-ivr> |
| fr-BE | <https://fr.capterra.be/software/59009/voiceguide-ivr> |
| fr-CA | <https://fr.capterra.ca/software/59009/voiceguide-ivr> |
| fr-LU | <https://www.capterra.lu/software/59009/voiceguide-ivr> |
| it | <https://www.capterra.it/software/59009/voiceguide-ivr> |
| nl | <https://www.capterra.nl/software/59009/voiceguide-ivr> |
| nl-BE | <https://www.capterra.be/software/59009/voiceguide-ivr> |
| pt | <https://www.capterra.com.br/software/59009/voiceguide-ivr> |
| pt-PT | <https://www.capterra.pt/software/59009/voiceguide-ivr> |
| sv | <https://www.capterra.se/software/59009/voiceguide-ivr> |
| tr | <https://www.capterra.web.tr/software/59009/voiceguide-ivr> |

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