---
description: RoomKeyPMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur RoomKeyPMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: RoomKeyPMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms)

# RoomKeyPMS

Canonical: https://www.capterra.lu/software/5937/roomkeypms

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> Offrez de meilleures expériences client, augmentez vos revenus et réduisez vos coûts grâce à un PMS qui fonctionne, soutenu par une équipe d'experts.
> 
> Conclusion : 89 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise RoomKeyPMS ?

RoomKeyPMS est un fournisseur de logiciels hôteliers intégrés, pour les hôtels indépendants et les chaînes hôtelières. Avec des centaines d'intégrations, il est possible de travailler avec les hôtels afin d'optimiser leurs opérations.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 89 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: RoomKeyPMS
- **Pays**: Vancouver, Canada
- **Fondé**: 1978

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais, français
- **Pays disponibles**: Australie, Canada, Mexique, États-Unis

##  Fonctionnalités

- Automatisation du marketing
- Booking Management
- Facturation
- Gestion de l'expérience invité
- Gestion de la maintenance
- Gestion des calendriers
- Gestion des employés
- Gestion des taux
- Intégration GDS et OTA
- Logiciels d'expérience client
- Point de vente (PDV)
- Rapports et analyses
- Réservation en ligne
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (26 au total)

- Akia
- Aloha
- Amadeus
- Asterisk
- Avaya Cloud Office
- Heartland Payments+
- HelloShift
- M3 Accounting Core
- MYOB Acumatica
- MYOB Business
- Maitre'D
- Medallia Experience Cloud
- ORION
- Ordyx
- Pegasus

... et 11 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)

## Catégories connexes

- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)
- [Logiciels pour motels](https://www.capterra.lu/directory/32584/motel/software)

##  Logiciels similaires

1. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
2. [ResNexus](https://www.capterra.lu/software/129392/reservation-nexus) — 4.8/5 (428 reviews)
3. [Sirvoy](https://www.capterra.lu/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
4. [Hotelogix](https://www.capterra.lu/software/76374/hotelogix) — 4.4/5 (251 reviews)
5. [Little Hotelier](https://www.capterra.lu/software/144307/little-hotelier) — 4.0/5 (220 reviews)

## Avis

### "Great PMS for very small Inns" — 4.0/5

> **Utilisateur vérifié** | *24 avril 2018* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions.
> 
> **Inconvénients**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports.
> 
> Good for a very small B\&B or Inn.

-----

### "Excellent Software at a Great Price & Excellent Customer Support" — 5.0/5

> **Shelly** | *5 mars 2021* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: RoomKey PMS has all the functionality of large hotel chain software, but is easier to use and has a better look and feel to it. And you can't beat its value for the price.
> 
> **Inconvénients**: There really isn't much to improve for our hotel. It has all the bells and whistles we need, and then some.
> 
> From the time I first contacted RoomKeyPMS to inquire about their software, which is over five years ago, to today, I have always had amazing customer support. Our property is tiny, only 14 rooms, yet they treat us as if we were their biggest customer. We don't get that treatment from most vendors due to our size.

-----

### "RoomkeyPMS  Review" — 3.0/5

> **Michele** | *11 août 2023* | Hôtellerie | Taux de recommandation : 5.0/10
> 
> **Avantages**: Unable to comment on this section.
> 
> **Inconvénients**: No revenue management function, reporting not great
> 
> Good

-----

### "Roomkey Worth the money and easy to use" — 4.0/5

> **Ayu** | *22 novembre 2020* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very easy and handy to use
Great customer support service 
Compatible with many CRS systems
> 
> **Inconvénients**: It would be great to have the mobile check-in with e-key function 
It would be nice to upgrade the rate loading calendar and setting
> 
> Roomkey is worth the money investment. It has very nice customer support and easy to use. All our CRS systems work well with it.

-----

### "Wonderful Support Team" — 5.0/5

> **Amanda** | *20 août 2024* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Their support team is absolutely outstanding\!
> 
> **Inconvénients**: Some of the reporting could be improved.
> 
> This was my first experience using RoomKey and it was generally very easy to learn and anytime I encounter a question or problem the support team, especially \[sensitive content hidden\] have gone out of their way to be super helpful.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/5937/roomkeypms)

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