--- description: RoomKeyPMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur RoomKeyPMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomKeyPMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms) # RoomKeyPMS Canonical: https://www.capterra.lu/software/5937/roomkeypms Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/5937/roomkeypms?page=2) > Offrez de meilleures expériences client, augmentez vos revenus et réduisez vos coûts grâce à un PMS qui fonctionne, soutenu par une équipe d'experts. > > Conclusion : 90 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RoomKeyPMS ? RoomKeyPMS est un fournisseur de logiciels hôteliers intégrés, pour les hôtels indépendants et les chaînes hôtelières. Avec des centaines d'intégrations, il est possible de travailler avec les hôtels afin d'optimiser leurs opérations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 90 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: RoomKeyPMS - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 1978 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais, français - **Pays disponibles**: Australie, Canada, Mexique, États-Unis ## Fonctionnalités - Automatisation du marketing - Booking Management - Facturation - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des calendriers - Gestion des employés - Gestion des taux - Intégration GDS et OTA - Logiciels d'expérience client - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (26 au total) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels pour motels](https://www.capterra.lu/directory/32584/motel/software) ## Logiciels similaires 1. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (485 reviews) 2. [TenantCloud](https://www.capterra.lu/software/133029/tenantcloud) — 4.3/5 (451 reviews) 3. [Yardi Voyager](https://www.capterra.lu/software/33832/yardi-voyager) — 4.2/5 (257 reviews) 4. [Buildium](https://www.capterra.lu/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Hotelogix](https://www.capterra.lu/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Avis ### "Great PMS for very small Inns" — 4.0/5 > **Utilisateur vérifié** | *24 avril 2018* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions. > > **Inconvénients**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports. > > Good for a very small B\&B or Inn. ----- ### "Excellent system for our mid sized property" — 5.0/5 > **Bill** | *2 février 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors. In the four years that I've been working with their sales support staff, I've developed a level of trust to just turn them loose when I have another vendor that needs their help, no need for me to be the middleman. The support system is literally the best I've ever been around in my 33 years in the hospitality business. I can't give them enough kudos for how they respond to issues and get the problem solved and frankly, most of the time it has been user error on our part. > > **Inconvénients**: I have not encountered any that we haven't been able to solve. ----- ### "RoomkeyPMS Review" — 3.0/5 > **Michele** | *11 août 2023* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: Unable to comment on this section. > > **Inconvénients**: No revenue management function, reporting not great > > Good ----- ### "Roomkey Customer Service" — 5.0/5 > **KIyah** | *9 décembre 2022* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Room key software is reasonably simple to learn excellent and fast software. > > **Inconvénients**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something. > > Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise. ----- ### "Highly recommend" — 5.0/5 > **Michael** | *31 mai 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Cost effective. Fantastic customer support. Ease of use. Connects with channel managers. > > **Inconvénients**: I cannot think of any features or issues that I do not like about RoomKey. > > As a small hotel owner I need an affordable system that is cloud based. The platform provides me with all the services and features I need. I have recommended it to every hotel manager and owner who is evaluating options. Cannot recommend RoomKey more highly. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/5937/roomkeypms?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/5937/roomkeypms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées