--- description: FileHandler Enterprise : qu'en pensent les utilisateurs ? Lisez les avis clients sur FileHandler Enterprise, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FileHandler Enterprise - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de traitement des réclamations](/directory/30029/claims-processing/software) > [FileHandler Enterprise](/software/59633/filehandler) # FileHandler Enterprise Canonical: https://www.capterra.lu/software/59633/filehandler Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/59633/filehandler?page=2) > FileHandler Enterprise transformera les données de votre entreprise en images riches construites et définies par vous. > > Conclusion : 14 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FileHandler Enterprise ? Transporteurs, administrateurs tiers, entités publiques et organisations auto-assurées pour l'administration des réclamations de tous les secteurs d'activité, notamment la rémunération des travailleurs, l'automobile, la responsabilité et la propriété. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 14 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: JW Software - **Fondé**: 1989 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis, Îles Vierges des États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Assurance de biens et multirisque - Authentification unique - Broker/Agent Portal - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Devis - Déclarations de sinistre électroniques - Facturation - Gestion de la conformité - Gestion des audits - Gestion des billets - Gestion des clients - Gestion des communications - Gestion des contrôles internes - Gestion des documents - Gestion des enquêtes - Gestion des flux de travail - Gestion des fournisseurs - Gestion des incidents - Gestion des risques - Gestion des risques liés à l'informatique - Gestion des risques opérationnels - Gestion des réclamations - Gestion des réponses - Gestion des tâches - Monitoring - Notation des risques - Piste d'audit - Planification des gardes - Portail client - Portail client - Rapports d'incidents - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Risk Analysis - Suivi de la conformité - Suivi des réclamations - Suivi des statuts - Tableau de bord - Third-Party Integrations - Traitement des paiements - Évaluation des risques ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de traitement des réclamations](https://www.capterra.lu/directory/30029/claims-processing/software) ## Catégories connexes - [Logiciels de traitement des réclamations](https://www.capterra.lu/directory/30029/claims-processing/software) - [Gestion des risques](https://www.capterra.lu/directory/30665/risk-management/software) - [Logiciels de gestion intégrée de risques](https://www.capterra.lu/directory/31545/integrated-risk-management/software) - [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software) - [Gestion des stratégies](https://www.capterra.lu/directory/30846/policy-management/software) ## Logiciels similaires 1. [A1 Tracker](https://www.capterra.lu/software/166909/a1-tracker) — 4.9/5 (79 reviews) 2. [Centralpoint](https://www.capterra.lu/software/161470/centralpoint) — 4.6/5 (9 reviews) 3. [Onspring](https://www.capterra.lu/software/138931/audit-software) — 4.8/5 (105 reviews) 4. [LogicGate Risk Cloud](https://www.capterra.lu/software/148648/logicgate) — 4.7/5 (83 reviews) 5. [TeamMate](https://www.capterra.lu/software/151388/standardfusion) — 4.6/5 (39 reviews) ## Avis ### "A Good Claims System With Wonderful Support" — 4.0/5 > **Frank** | *8 juin 2020* | Assurance | Taux de recommandation : 9.0/10 > > **Avantages**: The support is the best feature. They are personable and quick to respond. You feel connected to them and they seem eager to help you make the best use of their system. > > **Inconvénients**: The version we are on is now considered legacy, forcing a costly upgrade to a newer version in the future. I wish it would have been a progressive upgrade included with the maintenance and support costs, as it is with Microsoft 365 or Adobe Creative Cloud. > > We moved from Riskmaster X which had a black hole of support and it was difficult to get a hold of anyone, even your sales rep. JW Software has been a 180º difference in this. We were hesitant to go with a smaller developer for future development, but that worry was for nothing. We couldn't be more pleased with how our experience with JW Software/FileHandler has been. ----- ### "Excellent Product offered by an Excellent Company" — 5.0/5 > **Jennifer** | *3 juin 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Very intuitive and user-friendly. JW has been wonderful with customizing features to suit our specific needs. > > **Inconvénients**: Sometimes it feels that internal testing of enhancements or customizations are not tested internally before being passed on to us. > > Very successful program \& has allowed for enhanced relationships with external parties for auditing and oversight of claims. ----- ### "FH Review" — 4.0/5 > **Beverly** | *8 juin 2020* | Assurance | Taux de recommandation : 6.0/10 > > **Avantages**: Software is easy to use for our employees. > > **Inconvénients**: Dashboard functionality was misleading. We moved to Enterprise for clients but it has taken us a year and we still don't have all of the dashboards our clients requested. Now we have to program upgrades in Legacy (for staff) and Enterprise (for clients). There is no mobile app for inured workers to access claim information. Standard workflow is archaic. ----- ### "NIMBLE RESPONSIVE COMPREHENSIVE USER FRIENDLY" — 5.0/5 > **Victoria** | *3 juin 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I was an English Major before Law School I am not tech savvy I use FH every day to assist clients with claims management, statistical analysis and budgeting It is extremely user friendly and the support staff can always help if I need support > > **Inconvénients**: It's hard to find a complaint My staff and I use it Clients access it We use it to do Regulatory Compliance(OFAC HCRA etc) There is a variety of reporting available in canned reports but we also use AD Hoc queries Support Staff is stellar We are moving over to Enterprise this summer and are already excited about the potential as we test\! > > I have used FH since the mid 90s JW Software has been very responsive in adapting FH to increasingly demanding regulatory requirements and has implemented changes to suit our needs ----- ### "FileHandler Enterprise - Best fit solution and amazing support staff...." — 5.0/5 > **Cyndy** | *17 juin 2020* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Front end interface is user friendly and easy to navigate. Filehandler is scalable and customizable to fit our multi line type of business. > > **Inconvénients**: Report scheduler is a challenge to work with. A very important feature for us since we have various reports going out to clients and production staff. Patiently waiting for the new release. > > Filehandler supported our transition to paperless and allowed our users to work remotely. JW has great support staff. We have been working with JW for 20+ years. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/59633/filehandler?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/59633/filehandler) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées