--- description: Enterprise Process Center : qu'en pensent les utilisateurs ? Lisez les avis clients sur Enterprise Process Center, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Enterprise Process Center - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (Business Process Management)](/directory/30010/business-process-management/software) > [Enterprise Process Center](/software/68590/enterprise-process-center-epc) # Enterprise Process Center Canonical: https://www.capterra.lu/software/68590/enterprise-process-center-epc Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/68590/enterprise-process-center-epc?page=2) > Interfacing propose des outils tout-en-un pour vous aider à obtenir des renseignements opérationnels et réaliser une transformation numérique et une amélioration continue. > > Conclusion : 23 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Enterprise Process Center ? Les secteurs d'activité suivants : banque et marchés financiers, santé, industrie pharmaceutique, services financiers, fabrication, vente au détail et consommateurs, consulting, médias et télécommunications, éducation, gouvernement et militaire, ingénierie et construction ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 23 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Interfacing - **Entreprise fondée en**: 1983 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, croate, espagnol, français, hébreu, islandais, italien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, suédois - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Arabie saoudite, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bosnie-Herzégovine, Brésil, Bénin, Cambodge, Canada, Chine, Corée du Sud, Croatie et 47 de plus ## Fonctionnalités - Agrégation et publication de données - Analyse prédictive - Archivage et rétention - Automatisation des processus métiers - Autorisations basées sur les rôles - Codage et contrôle de documents - Configuration des workflows - Contrôle de qualité - Contrôles/Permissions d'accès - Développement d'application Web et mobile - Fonction de glisser-déposer - Fonctions pour secteur médical - Gestion de la conformité - Gestion de la maintenance - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des flux de travail - Gestion des formulaires - Gestion des fournisseurs - Gestion des incidents - Gestion des intégrations - Gestion des plaintes - Gestion des risques - Gestion des stratégies - Gestion des équipements - Gestion des évaluations - Gestion du déploiement - Logiciels d'actions préventives et correctives - Logiciels de chatbots - Modèles - Modèles personnalisables - Modélisation et conception de processus - Modélisation visuelle - Monitoring - Piste d'audit - Rapports et statistiques - Recherche en texte intégral - Recherche/Filtre - Risk Analysis - Saisie de documents - Sans code - Stockage de documents - Suivi de la conformité - Sécurité des données - Tableau de bord - Third-Party Integrations - Workflow Automation - Éditeur graphique de workflow - Évaluation des risques ... et 11 fonctionnalités supplémentaires ## Intégrations (13 au total) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Peeklogic Salesforce – Jira Connector - Visio ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (Business Process Management)](https://www.capterra.lu/directory/30010/business-process-management/software) - [Logiciels GED (gestion électronique de documents)](https://www.capterra.lu/directory/31197/document-control/software) - [Logiciels d'audit](https://www.capterra.lu/directory/30664/audit/software) - [Logiciels de compliance](https://www.capterra.lu/directory/30110/compliance/software) - [Gestion des flux de travail](https://www.capterra.lu/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Google Workspace](https://www.capterra.lu/software/168389/google-workspace) — 4.7/5 (17618 reviews) 2. [MasterControl Quality Excellence](https://www.capterra.lu/software/148577/mastercontrol) — 4.5/5 (535 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [Cority](https://www.capterra.lu/software/102848/ehs-management-software) — 4.4/5 (111 reviews) 5. [Confluence](https://www.capterra.lu/software/136446/confluence) — 4.5/5 (3697 reviews) ## Avis ### "Powerful Integration with a Noteworthy Learning Curve" — 5.0/5 > **Bruno** | *3 mai 2026* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: The most impressive aspect of this Digital Integrated Management System is its ability to bridge the gap between document management and active project tracking. The automated workflows reduce manual data entry, which significantly improves the Value for Money by freeing up technical staff for higher-level tasks. Furthermore, the file-sharing protocols provide a secure environment for handling sensitive data without sacrificing the ease of use required for rapid team adoption. Also it handles offline synchronization or API integrations. > > **Inconvénients**: Areas for improvement: What I liked least was the initial configuration complexity. While the system is highly capable, the Ease of Use takes a hit during the setup phase; it requires a significant time investment to properly map out the Document Management hierarchy. Additionally, the Tracking notifications can be quite noisy out of the box, requiring manual fine-tuning to prevent 'alert fatigue' among the team. Finally, while the API integrations are robust, they could benefit from more detailed documentation for non-standard use cases. > > The primary drawback is the notification noise generated by the tracking and project management modules. Out of the box, the system defaults to high-frequency alerts for almost every action, which can lead to 'alert fatigue' and cause critical updates to get lost in the shuffle. It requires a fair amount of manual fine-tuning to filter these down to a manageable level. Additionally, while the system is powerful, the initial setup and learning curve for the document management hierarchy can be steep for team members who aren't as tech-savvy. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Utilisateur vérifié** | *16 septembre 2020* | Équipements publics | Taux de recommandation : 10.0/10 > > **Avantages**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Inconvénients**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Collaborative Team and Career Growth" — 5.0/5 > **mittal** | *11 juin 2026* | Ressources humaines | Taux de recommandation : 5.0/10 > > **Avantages**: supportive team environment and exposure to real-world projects. Exposure to diverse projects and practical experience in current technologies > > **Inconvénients**: Communication and process documentation could be more consistent Workload and priorities could fluctuate, requiring flexibility > > I appreciated the support from team members and the emphasis on continuous improvement. While some processes and communication could be more streamlined, the experience helped me grow professionally and develop valuable technical and interpersonal skills. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Utilisateur vérifié** | *31 mai 2021* | Matériaux de construction | Taux de recommandation : 0.0/10 > > **Avantages**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Inconvénients**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *6 janvier 2023* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Inconvénients**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/68590/enterprise-process-center-epc?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/68590/enterprise-process-center-epc) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées