Qui utilise Emma ?

Conçue pour les équipes marketing des entreprises de toutes tailles, Emma propose des versions sur mesure pour les agences, les universités et les franchises.

Description de Emma

La plateforme d'e-mail marketing d'Emma permet aux équipes de toutes tailles de collaborer à la création de magnifiques campagnes entre départements ou sites, tout en offrant une expérience de marque transparente qui augmente l'engagement et génère plus de revenus à partir de l'e-mail. Sa conception de produits orientée équipe, ses intégrations puissantes et ses services professionnels primés permettent aux spécialistes du marketing de donner le meilleur d'eux-mêmes.

Informations sur Emma

Emma

http://www.myemma.com

Fondé en 2003

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation
Vidéo de Emma
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Présentation des tarifs de Emma

Emma n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Emma est disponible à partir de 89,00 $US/mois.


À partir de

89,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Emma - Fonctionnalités

  • Bibliothèque d'images
  • Campagnes de drip marketing
  • Conformité CAN SPAM
  • Contenu dynamique
  • E-mail découlant d'un événement
  • E-mails optimisés pour format mobile
  • Enquêtes clients
  • Gestion des abonnés
  • Gestion des listes
  • Gestion des modèles
  • Pages de renvoi et formulaires web
  • Rapports et analyses
  • Répondeurs automatiques
  • Tests A/B
  • Éditeur d'e-mail WYSIWYG

Logiciels d'email marketing : afficher la liste complète

Emma - Logiciels similaires

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Avis sur Emma

Afficher 5 avis sur 117

Note globale
4,2/5
Facilité d'utilisation
4,2/5
Service client
4,2/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4/5
Jessica G.
Designer
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/09/2019

"I loved my experience"

Commentaires: It was so easy to use and the customer service helped with any issues.

Avantages: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.

Inconvénients: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.

  • Source de l'avis 
  • Publié le 30/09/2019
Utilisateur vérifié
Marketing Communications Manager
Services aux consommateurs, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/06/2019

"Great ESP for Enterprise Level"

Commentaires: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.

Avantages: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.

Inconvénients: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.

  • Source de l'avis 
  • Publié le 24/06/2019
Ben E.
Director of Communication
Enseignement supérieur, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 01/09/2020

"Decent Platform, but Beware the Extra Fees"

Commentaires: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.

Avantages: Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.

Inconvénients: There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.

  • Source de l'avis 
  • Publié le 01/09/2020
Kimberly R.
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/11/2016

"New Format Needs Improvement"

Commentaires: You should at least have a customize the group views that the customers can change to their preference. To do some of these changes without notice is ridiculous. People should have the option of seeing things the way we used to, not everyone is like me and I know some people like the new changes. There should be a columns with First and Last Names within the audiences. I can't be searching my larger group of over 4,000 people by email. Also, the search bar should be made available throughout the audience categories and not automatically go into the search. There are times I copy and paste a good email and want to remove a letter because we had it missing and I want to correct the old email. I can't do this anymore. It's been annoying that it seems some of my requests to bring something back won't happen. I don't know about everyone, but when I open one of my groups, I like to see the email, First, and Last name. It helps for when I put in John Doe, that all those named John Doe or with an email of [email protected] appear for me to find the correct one. Not all these emails with no names attached and all I see is [email protected] and [email protected] This should be an easy fix or at least a way for us to lock our preferred view.

Avantages: It's pretty quick. Love the Response area and the breakdowns.

Inconvénients: Some of the changes to the Audience. You should be able to minimum keep the First and Last name showing with the email in the groups and searches.

  • Source de l'avis 
  • Publié le 03/11/2016
Keith O.
Director for Communication
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 06/02/2019

"Emma Marketing/Email System for higher ed"

Commentaires: We send regular newsletters to external and internal audiences with Emma at a fair and reasonable price. We also have segmented users by department.

Avantages: The WYSIWYG is pretty reliable and intuitive. The list management is easy to use and sending an email to multiple audiences is so clear that there is no possible confusion to send to the wrong groups. The emails frequently get sent immediately upon hitting send.

Inconvénients: The copy/paste from Word or from other sources occasionally will cause serious formatting issues that can't be resolved without looking into the source. The Word clipboard feature doesn't always work. The building out of the design of a template -- specifically the dragging and dropping -- can be frustrating because blocks can't always be relocated where you'd like them to be. At times, the format of font -- ital, bold, underline -- can get "stuck," meaning you have to go into the source to re-format.

  • Source de l'avis 
  • Publié le 06/02/2019