Qui utilise Emma ?
Conçue pour les équipes marketing des entreprises de toutes tailles, Emma propose des versions sur mesure pour les agences, les universités et les franchises.
Description de Emma
La plateforme d'e-mail marketing d'Emma permet aux équipes de toutes tailles de collaborer à la création de magnifiques campagnes entre départements ou sites, tout en offrant une expérience de marque transparente qui augmente l'engagement et génère plus de revenus à partir de l'e-mail. Sa conception de produits orientée équipe, ses intégrations puissantes et ses services professionnels primés permettent aux spécialistes du marketing de donner le meilleur d'eux-mêmes.
Informations sur Emma
Campaign Monitor
https://www.campaignmonitor.com/
Fondé en 2004
Présentation des tarifs de Emma
Emma n'est pas disponible en version gratuite. La version payante de Emma est disponible à partir de 89,00 $US/mois.
À partir de
89,00 $US/mois
Version gratuite
Non
Déploiement et prise en charge de Emma
Ressources d'aide
- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat
Déploiement
- Cloud, SaaS, web
- Android (mobile)
- iPhone (mobile)
- iPad (mobile)
Formation
- En ligne en direct
- Webinaires
- Documentation
- Vidéos
Emma - Fonctionnalités
Logiciels d'email marketing
- API
- Actions découlant d'un événement
- Analyse des campagnes
- Analyse en temps réel
- Analytique de l'engagement
- Base de données de contacts
- Bibliothèque d'images
- Bloqueur de spam
- CRM
- Campagnes de drip marketing
- Campagnes multiples
- Champs personnalisables
- Conformité CAN SPAM
- Contenu dynamique
- Distribution d'e-mails
- E-mails optimisés pour format mobile
- Enquêtes clients
- Fonction de glisser-déposer
- Formulaires personnalisables
- Formulaires web
- Gestion de la liste de diffusion
- Gestion des abonnements
- Gestion des abonnés
- Gestion des campagnes
- Gestion des campagnes e-mail
- Gestion des contacts
- Gestion des e-mails
- Gestion des listes
- Gestion des modèles
- Intégration des médias sociaux
- Intégrations de tiers
- Marketing multicanal
- Modèles d'e-mails
- Modèles personnalisables
- Pages de renvoi et formulaires web
- Planification des campagnes
- Rapports et analyses
- Rapports et statistiques
- Répondeurs automatiques
- Saisie de leads
- Segmentation de la clientèle
- Segmentation des campagnes
- Stratégie de marque personnalisable
- Suivi des activités
- Suivi des clics
- Suivi des e-mails
- Tableau de bord d'activités
- Tests A/B
- e-mail marketing
- Éditeur WYSIWYG
Emma - Alternatives
Plus d'alternatives à Emma
Avis sur Emma
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Jessica G.
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités4 /5
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Support client5 /5
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Rapport qualité-prix4 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 30/09/2019
"I loved my experience"
Commentaires: It was so easy to use and the customer service helped with any issues.
Avantages: I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.
Inconvénients: I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.
- Source de l'avis
- Publié le 30/09/2019
Utilisateur vérifié
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Note globale5 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client5 /5
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Rapport qualité-prix5 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 24/06/2019
"Great ESP for Enterprise Level"
Commentaires: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.
Avantages: I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.
Inconvénients: The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.
- Source de l'avis
- Publié le 24/06/2019
Ben E.
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Note globale3 /5
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Facilité d'utilisation3 /5
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Fonctionnalités4 /5
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Support client3 /5
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Rapport qualité-prix3 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 01/09/2020
"Decent Platform, but Beware the Extra Fees"
Commentaires: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.
Avantages: Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.
Inconvénients: There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.
- Source de l'avis
- Publié le 01/09/2020
Christian B.
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Note globale4 /5
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Facilité d'utilisation5 /5
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Fonctionnalités4 /5
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Support client4 /5
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Rapport qualité-prix4 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 10/02/2021
"A Helpful Tool for Mass E-Mail Communications"
Commentaires: Emma has been a helpful tool for our organization. We recognize that students get inundated with emails so using Emma allows us to be more strategic and create messages that are more engaging to students.
Avantages: Even prior to COVID, we rely on regular email communications to provide our thousands of residential students with important updates and news each week. Emma makes it easy to send emails that are both rich with content and also aesthetically pleasing. The system also makes it easy to send messages and track the success of your messaging.
Inconvénients: Generally speaking, I don't have any major issues with Emma. We did run into some issues as we were getting the system set up on our campus but much of that was the luck of the draw (or lack thereof) with how our other data systems integrate with Emma.
- Source de l'avis
- Publié le 10/02/2021
Nikki R.
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Note globale4 /5
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Facilité d'utilisation5 /5
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Fonctionnalités5 /5
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Support client4 /5
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Rapport qualité-prix4 /5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 11/12/2020
"Easy to use and scalable"
Commentaires: I've enjoyed using Emma as it's super easy to build emails and create segments. I like the automations and landing page aspects as well. There's really a lot of value within the platform that you need to make sure you take advantage of.
Avantages: I really like the email editors and ability to create segments based on your data. The Emma team is great about helping set up external APIs in order for your data to get automatically added into their system.
Inconvénients: The price fluctuations can be hard to manage if you're on a fixed budget.
- Source de l'avis
- Publié le 11/12/2020
