--- description: YourMembership : qu'en pensent les utilisateurs ? Lisez les avis clients sur YourMembership, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YourMembership - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des abonnements](/directory/20045/membership-management/software) > [YourMembership](/software/76329/yourmembership) # YourMembership Canonical: https://www.capterra.lu/software/76329/yourmembership Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/76329/yourmembership?page=2) > YourMembership est un logiciel de gestion des membres tout-en-un, abordable et conçu spécifiquement pour les organisations associatives et les organismes à but non lucratif de petite et moyenne envergure. > > Conclusion : 174 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise YourMembership ? YourMembership est destiné aux organisation associatives de petite à moyenne envergure. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 174 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Momentive Software - **Pays**: Tysons Corner, É.-U. - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 3.990,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Base de données de contacts - Base de données de membres - Communautés de membres - Communication avec les membres - Comptabilité - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des applications - Gestion des collectes de fonds - Gestion des cotisations - Gestion des inscriptions - Gestion des événements - Logiciels d'expérience client - Paiements électroniques - Planification des événements - Portail des membres - Portail libre-service - Rapports et statistiques - Recrutement de bénévoles - Renouvellement d'abonnements - Répertoire de membres - Traitement des paiements - Types de membres - e-mail marketing ## Intégrations (1 au total) - ZOOMGIVE ## Ressources d'aide - Base de connaissances - Support téléphonique - Chat ## Category - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) ## Catégories connexes - [Gestion des abonnements](https://www.capterra.lu/directory/20045/membership-management/software) - [Logiciels de gestion d'association](https://www.capterra.lu/directory/30113/association-management/software) - [Gestion des bénévoles](https://www.capterra.lu/directory/10044/volunteer-management/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software) ## Logiciels similaires 1. [StarChapter](https://www.capterra.lu/software/57588/starchapter) — 4.2/5 (645 reviews) 2. [GrowthZone](https://www.capterra.lu/software/124449/growthzone) — 4.4/5 (276 reviews) 3. [MemberLeap](https://www.capterra.lu/software/47310/memberleap) — 4.8/5 (107 reviews) 4. [Easy HOA](https://www.capterra.lu/software/1019872/easy-hoa) — 4.6/5 (98 reviews) 5. [Glue Up](https://www.capterra.lu/software/134209/glue-up) — 4.5/5 (192 reviews) ## Avis ### "The best of both worlds\!" — 5.0/5 > **Silvia** | *30 décembre 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: YM offers both a website platform and membership database all in one. I had been using YM for three years before a potential switch and was able to see how other sites didn't have the membership database. We decided to stay with YM and I even recommended it to my new organization...been utilizing YM daily for the last five years\! > > **Inconvénients**: A feature that can be updated is radio buttons, for check out (invoicing). This can be helpful come dues renewal time to allow donations to be automatically applied (radio button). > > My experience with YM has been pleasant. Anytime I have a question there are many resources to navigate through prior to calling into customer support. Often I find things out on my own but whenever I have had a question the YM team answers quickly. I have been using YM since 2016 and have seen many improvements. I've used older templates/versions of YM and all have been user-friendly. ----- ### "Best All-Encompassing Member Solution for Organizations Without an IT Department?" — 4.0/5 > **Tim** | *6 janvier 2022* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: We selected YM because it covers all the bases needed by a non-profit member organization (website, member management, donation management, groups, events and online store) in one comprehensive package. More than that - and this is the clincher - it is designed for organizations with little or no internal IT capability. You don't need a server, special equipment, or even to know programming in order to deploy and configure the solution. It is a true cloud solution, with everyone always on the same latest version - so support is excellent and enhancements always ongoing. > > **Inconvénients**: When you buy a system like YM you need to be aware that: a) you won't be getting 'best in class' in each specific area of functionality (i.e. there are better web stores than the one in YM, better event management solutions than the one in YM, etc.) - but I don't think you will find a better solution across all areas; and b) this is not custom software, YM aren't going to change the software just to suit your business (rather you need to bend your business to suit the software) - having said that, YM is incredibly configurable (including the entire look and feel of the web front-end) so this isn't at all a major issue. > > YM has allowed us to: a) unify all our different country operations on to a single software base; b) replace a range of on-premises systems with a single cloud solution; and c) meet the modern expectations of our members and customers without having to have an IT Department. ----- ### "A VERY basic AMS and struggling to keep up." — 3.0/5 > **Joe** | *29 juillet 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: It is generally simple to edit a webpage. Finding a member is generally also simple. The integration with the website is OK BUT you are on your own for design. > > **Inconvénients**: 1. slow support 2. staff that don't follow up or inform you of support status for DAYS when you have an outage 3. The API is quirky and constantly giving us issues that our third party always finds is YM's issue. We were recently down for 3 days because they couldn't white list an API return URL properly. 4. Get ready to be just a number. 5. Calendaring features for recurring events doesn't work. You configure 8 events and it shows 4 online leaving you the option of configuring every event individually IF You want it to work correctly. > > Last year, they were down because they didn't understand SQL and had issues. The WHOLE system was down off and on for over a month. It paralyzed us. Our only consolation, it happened to everyone, not just us. Management is removed from the everyday member and it shows. Overall, the system has done the barebasics OK, but if you venture out into other areas like email marketing, events, community engagement, the system doesn't do anything beyond the basics well. ----- ### "Switching to YM Was a Leap In Improving our Backend Admin and Supporting Our Members" — 4.0/5 > **Andy** | *20 juillet 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Transitioning to the YM was a lot of work but easier than I thought. A lot of work from our end in learning YM but our members found the transition to be easy and they appreciated the ease of use when logging in or when navigating the website. Easy to set up custom pages for events and for general information for our website. We can easily do more things ourselves because of the ease and flexibility of the software such as: event pages, member information, calendar of events, marketing emails, various member levels/categories, customizing certain aspects of the website, and making changes in all of these areas. > > **Inconvénients**: Some aspects of the website are not flexible to change but it is not anything that is a show stopper. Ex: There is a place on the website that allows for a scrolling list of new members. But it will only list the names by first initial and last name. We wanted to list the name by first name and last name. Not a big deal but it would be a nice option to have. > > It has been excellent. First, we spent about 3 months meeting weekly with a YM rep (\[SENSITIVE CONTENT\]) to learn the system and to format our website main page. She was great to work with, very patient with us, and answered all of our questions to ensure we had a successful launch. The options and products that YM offers actually helped us to move away from some of the outsourcing that we previously had to do for some of these processes. This also helped to reduce cycle time for processes and allow our admin to spend more time on other tasks vs spending large amounts of time of fixing issues. The support system is good. It is easy to search for a topic when you can not remember how to do something are trying to do something for the first time. The write-ups or videos they have are good or you can always call and talk to someone\! Most importantly, our members are way more pleased with their experience when navigating through the website for information or events than they were with our old website with our previous vendor. ----- ### "Great Software\!" — 5.0/5 > **Amanda** | *16 mars 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes. > > **Inconvénients**: \*Need to add duplicate search for Non Members - This is VITAL\! We have tons of wasted records because there is no duplicate search for Non Members \*Better way to match non member with member when the non member uses the organization name of a company that is a member \*Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types \*The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email. \*Would like to hide profile fields that we don't use from administrator view > > The service is outstanding. My implementation person (\[SENSITIVE CONTENT HIDDEN\]) has been very responsive and helpful\! ----- Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/76329/yourmembership?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/76329/yourmembership) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées