---
description: Convoso : qu'en pensent les utilisateurs ? Lisez les avis clients sur Convoso, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Convoso - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Numéroteur prédictif (predictive dialer)](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer)

# Convoso

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> Augmentez considérablement les taux de conversion de vos contacts et leads grâce au logiciel pour centres d'appels omnicanal Consovo.
> 
> Conclusion : 395 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Convoso ?

Convoso convient à toute organisation cherchant à accroître la productivité des ventes et des activités marketing. Les clients de l'éditeur couvrent divers secteurs tels que le rétablissement de crédit, la génération de leads, le crédit hypothécaire, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 395 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Convoso
- **Pays**: Woodland Hills, É.-U.
- **Entreprise fondée en**: 2006

## Contexte commercial

- **À partir de**: 90,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, Inde, Pakistan, Philippines, États-Unis

##  Fonctionnalités

- Automate d'appel
- Base de données de clients
- CTI (couplage téléphonie informatique)
- Centre d'appels entrants
- Centre d'appels sortants
- Champs personnalisables
- Distribution automatique des appels
- Enregistrement des appels
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des listes
- Gestion des listes d'attente
- IVR
- Identification de l'appelant
- Importation et exportation de données
- Interface d'agent
- Journalisation des appels
- Logiciels d'expérience client
- Messagerie vocale
- Numéroteur automatique
- Numéroteur prédictif (predictive dialer)
- Qualification de leads
- Rapports et analyses
- Rapports et statistiques
- Rapports sur les appels
- Routage automatisé
- Routage des appels
- Scripts d'appel
- Suivi des appels
- Suivi des appels
- Suivi des interactions
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Transfert d’appel

## Intégrations (14 au total)

- Balto
- DebtPayPro
- Dynamics 365 Business Central
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Salesforce Sales Cloud
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software)

## Catégories connexes

- [Numéroteur prédictif (predictive dialer)](https://www.capterra.lu/directory/30597/predictive-dialer/software)
- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)
- [Logiciels de numérotation automatique](https://www.capterra.lu/directory/30999/auto-dialer/software)
- [Logiciels de télémarketing](https://www.capterra.lu/directory/31034/telemarketing/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (881 reviews)
2. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (325 reviews)
3. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1786 reviews)
4. [Readymode](https://www.capterra.lu/software/136728/Readymode) — 4.6/5 (143 reviews)
5. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4083 reviews)

## Avis

### "Best of the Best\!" — 5.0/5

> **Malik** | *16 janvier 2025* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy navigation, and its user friendly with no glitches
> 
> **Inconvénients**: Nothing really this crm is the best I ever used
> 
> My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best  softwares I ever used.

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### "best ive used" — 5.0/5

> **Maria Desiree** | *12 février 2026* | Télécommunications | Taux de recommandation : 10.0/10
> 
> **Avantages**: they way they help to solve any problem I have always make sure they get everything you need to be successful.
> 
> **Inconvénients**: Nothing I can say bad about them. They do everything I ask of them best company I used thus far. I would recommend.
> 
> Really good company I would recommend makes my job a lot easier we tried others in the past and nothing compares

-----

### "Get's the job done—could be better." — 4.0/5

> **Dennis** | *18 juin 2026* | Services d'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need.
> 
> **Inconvénients**: It lacks the ability to separate each individual aux that is considered ''pause time''. So I can't really know how much time was spent in break, lunch, meeting or coaching aux— I only get one big pause time displayed.
> 
> It's been just fine, nothing that I think is overwhelmingly positive— but it does get the job done always.

-----

### "Convoso does its job" — 3.0/5

> **Zizhen** | *12 février 2026* | Assurance | Taux de recommandation : 2.0/10
> 
> **Avantages**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style.
> 
> **Inconvénients**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how.

-----

### "Convoso 9/10 review" — 5.0/5

> **Ronny** | *18 juin 2026* | Assurance | Taux de recommandation : 9.0/10
> 
> **Avantages**: Convoso is very simple to use, it's not complicated at all and I wouldn't want to use another service. For the most part it never fails us.
> 
> **Inconvénients**: Sometimes it would crash or freeze for agent logins out of nowhere. Sometimes there's lags within the system but not always
> 
> 9/10 experience so far with convoso I love using it. It has barely failed us and It's a system that is utilized everyday as the most important system.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/76768/cloud-predictive-dialer)

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