---
description: ServMan : qu'en pensent les utilisateurs ? Lisez les avis clients sur ServMan, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServMan - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'affectation du personnel](/directory/30059/service-dispatch/software) > [ServMan](/software/80728/servman)

# ServMan

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> ServMan est un système ERP destiné aux grandes entreprises de services (plus de 50 employés), conçu sur mesure pour répondre à vos besoins commerciaux uniques.
> 
> Conclusion : 36 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ServMan ?

ServMan est un système de gestion ERP et de comptabilité entièrement intégré conçu pour les entreprises de services commerciaux et résidentiels de plus de 10 techniciens. Comprend d'excellents outils pour les entreprises de services CVC et de plomberie.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 36 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: WorkWave
- **Pays**: Neptune, É.-U.
- **Fondé**: 1984

## Contexte commercial

- **À partir de**: 499,00 $US
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Application mobile
- Automatisation du marketing
- Base de données de clients
- Base de données de contacts
- Comptabilité
- Contrôles/Permissions d'accès
- Devis
- Facturation
- GPS
- Gestion de la chaîne logistique
- Gestion de projets
- Gestion des contrats/licences
- Gestion des documents
- Gestion des expéditions
- Gestion des flux de travail
- Gestion des fournisseurs
- Gestion des ordres de travail
- Gestion des ressources d'entreprise
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Gestion des tâches
- Gestion financière
- Historique des services
- Logiciels d'expérience client
- Maintenance préventive
- Mesure des performances
- Opérations d'entreprise intégrées
- Paiements électroniques
- Planification
- Planification de la maintenance
- Prévision
- Rapports et analyses
- Rapports et statistiques
- Real-Time Updates
- Recouvrement des paiements sur le terrain
- Routage
- Signature électronique
- Suivi des tâches
- Suivi des équipements
- Suivi du temps en ligne
- Suivi du temps et des dépenses
- Third-Party Integrations
- Traitement des paiements

## Intégrations (2 au total)

- ADP Streamline
- Avalara

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software)

## Catégories connexes

- [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software)
- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Logiciels pour plombiers](https://www.capterra.lu/directory/30107/hvac/software)
- [Logiciels pour plombiers](https://www.capterra.lu/directory/30673/plumbing/software)
- [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software)

##  Logiciels similaires

1. [Simpro](https://www.capterra.lu/software/10529/simpro-enterprise) — 4.0/5 (145 reviews)
2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews)
3. [Kickserv](https://www.capterra.lu/software/122541/kickserv) — 4.4/5 (387 reviews)
4. [mHelpDesk](https://www.capterra.lu/software/77264/mhelpdesk) — 4.3/5 (824 reviews)
5. [Housecall Pro](https://www.capterra.lu/software/140363/housecall-pro) — 4.7/5 (2739 reviews)

## Avis

### "Good Software" — 4.0/5

> **Utilisateur vérifié** | *2 novembre 2018* | Services aux consommateurs | Taux de recommandation : 7.0/10
> 
> **Avantages**: ServMan has a good accounting package and is very good customization.
> 
> **Inconvénients**: Reports  are on the weak side. contract management and marketing sources are very weak.
> 
> overall the experience has been positive.

-----

### "Flexible and Customizable, but Complex and Clunky" — 4.0/5

> **Patrick** | *14 septembre 2022* | Équipements publics | Taux de recommandation : 7.0/10
> 
> **Avantages**: ServMan treats its accounting features as a major part of the program rather than an add on system. This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof) you can customize the system as a whole to fit your use case, makes it stand out from nearly all similar software I have ever used.
> 
> **Inconvénients**: The interface is a bit dated looking - but without the easy keyboard navigation that most dated systems have. It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating. While it is deeply customizable, doing so can require a lot of knowledge many companies may not have internally (Crystal Reports use, Microsoft SQL Server use, and learning some of ServMan's internal programming language).

-----

### "I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP." — 3.0/5

> **MIA** | *27 juillet 2017* | Logiciels de construction | Taux de recommandation : 7.0/10
> 
> **Avantages**: PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN.  TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
> 
> **Inconvénients**: LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS.  I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
> 
> WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE.

-----

### "Great software for now and as you grow your business. 
We shouldn't need to hire anyone else\!" — 5.0/5

> **Jill** | *2 août 2017* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The reports that we can access are great and accurate.
You decide the areas within the software that your employees have access.
ServMan support is excellent\!  They always have someone to help you when you need it.
> 
> **Inconvénients**: There is a learning curve with using the software in the beginning.
> 
> Many benefits, for example the dispatching was a huge benefit for us since we are in the service business.  You can move jobs around with ease.
Marketing reports has been very helpful for us.  I need you learn more about this tool but so far the way I am using it has been helpful.
We are moving forward with implementing coaching and tracking.  We are so looking forward to using this tool.

-----

### "Very happy w/ ServMan.  A lot of functionality & robust. Very few probs, but great support if prob" — 5.0/5

> **Scott** | *5 août 2017* | Eau/gaz/électricité | Taux de recommandation : 9.0/10
> 
> **Avantages**: We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
> 
> **Inconvénients**: The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and  quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
> 
> increased efficiency

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/80728/servman)

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