AlertBot Website Monitoring

"Trustworthy and reliable website monitoring..."

Commentaires: Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors.

Avantages: We have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence.

Inconvénients: The software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from.

"Excellent service and value for your money"

Commentaires: We generally know there is an issue before any 3rd party vendor long before the vendor reports an issue now. The best part is we get a heads up before a customer calls.

Avantages: The team's willingness to work with our MFA requirements and find a customer solution to make the monitor work.

Inconvénients: Sometimes making small changes (e.g., updating a password in a log in flow) is not as obvious as you would hope but in any situation to date I have found the support quick and ready to assist me.

"Very satisfied"

Avantages: Easy to use, great Customer Service/Support Team.

Inconvénients: The website/reporting is a bit more complicated than it supposed to be.
Not a big deal, I got used to it.

"Prosite Review"

Commentaires: I've been using them for years to monitor several of our website, going from basic monitoring to some vary advanced tools over the years. They've been responsive to our needs and quick to help any time I've needed it. I use several software products to monitor what I have going on, but AlertBot is easy one to use.

Avantages: It is easy to set up the monitors which has you monitoring your website for outages in no time.

Inconvénients: I really don't have anything I don't like about it.

"We sleep better at night knowing we are using Alertbot"

Commentaires: We not only need to know when our site is down, but we also need to know if we have introduced errors into other processes like our checkout, signing in, checking our customer portal etc.

Avantages: Alertbot is in a class by itself when you consider the transactional monitoring capabilities. We also use a few other cloud monitoring sites but none afford us the flexibility in scripting multi-step transactions that Alertbot does. The other thing that sets Alertbot apart is true world class support. In my role, my team has to work with many other technical support teams and I can tell you that the team we work with at Alertbot is not only very knowledgeable, but are also very easy to work with and are super fast to respond to our needs.

Inconvénients: We do wish that the browser support was more up to date.