--- description: Frontdesk Anywhere : qu'en pensent les utilisateurs ? Lisez les avis clients sur Frontdesk Anywhere, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Frontdesk Anywhere - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Frontdesk Anywhere](/software/84709/frontdesk-anywhere) # Frontdesk Anywhere Canonical: https://www.capterra.lu/software/84709/frontdesk-anywhere Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/84709/frontdesk-anywhere?page=2) > Logiciel de gestion hôtelière tout-en-un dans le cloud. Moteur de réservation sans frais, distribution en ligne, gestion des recettes et plus encore. > > Conclusion : 121 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Frontdesk Anywhere ? Hôtels indépendants, motels, villages de vacances et groupes de gestion. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 121 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Frontdesk Anywhere - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 100,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur) - **Langues**: anglais, espagnol, thaï - **Pays disponibles**: Canada, Thaïlande, États-Unis ## Fonctionnalités - Booking Management - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des calendriers - Intégration GDS et OTA - Logiciels d'expérience client - Notes de réservation - Paiements en ligne - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Intégrations (2 au total) - SiteMinder - Stripe ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Gestion des biens](https://www.capterra.lu/directory/30929/rental-property-management/software) ## Logiciels similaires 1. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Smoobu](https://www.capterra.lu/software/160106/smoobu) — 4.5/5 (195 reviews) 3. [Hotelogix](https://www.capterra.lu/software/76374/hotelogix) — 4.4/5 (251 reviews) 4. [WebRezPro](https://www.capterra.lu/software/113348/webrezpro) — 4.6/5 (211 reviews) 5. [ResNexus](https://www.capterra.lu/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Avis ### "Very intuitive software. A lot of functionality" — 5.0/5 > **Delton** | *23 novembre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Reasonably priced. Easy to use. Built for hoteliers by hoteliers. No need for costly hardware. Team is very passionate and a pleasure to deal with. > > **Inconvénients**: Not accepted by major brands yet. If internet goes down, this would be worrisome. Overall not many complaints. ----- ### "Best and very flexible" — 5.0/5 > **Dorn** | *24 février 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I could work anywhere and anytime. Help to reduce human work and more productive. > > **Inconvénients**: Some functions not full and delays some of hotel required to changed > > This system is adapted to the new technologies and productivity. ----- ### "Has great potential" — 3.0/5 > **Nicki** | *24 février 2017* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site. > > **Inconvénients**: Many functions don't work. The Work Order, Lodging Statistics Report and Trial Balance Report. If I see the report or the function it should work. Apparently updated version is not available to existing customers. Please allow for telephone integration for in room phones\!\!\!\! > > I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK. I decided on FDA. The sales team was helpful. I found it simple to use although I do think there is a lot of unnecessary "clicking" that goes on in order to complete certain transactions. I like that I could integrate with all of the OTA's I used and could manage the rates from one site. It did not take me long to get up and running and my staff caught on to the system quickly. Customer service responds quickly but I do feel like other reviewers that my issues are never resolved. Or they are resolved with the promise that they are "on it" or "looking into it". I still cannot use the Work Order function. It will not let me update the status of a work order and then archive it. I wish they had a "Today" button that would just take you back to the day you are on when you are processing future reservations. I wish you could see your check outs for the day from the "reservation tape" view. Right now you either have to select the previous day or use the check out options. This could be solved by extending reservation out halfway through to the next day. This way you could see the check out and check in on the same day. The reporting is terrible. Lodging Statistics Report doesn't even load. My bookkeeper can't ever reconcile as the number on the Trial Balance Report changes for the month she thought she already balanced. The last row of this report does not print out all on one sheet. I am told there is new version of FDA but every time I have inquired about it the question virtually gets ignored. If there is....I want it. But I read in a response to another reviewer that there is one but it is only available to new customers??\!\!\! This would be extremely disappointing. Why would you treat your new customers better than your existing ones. I'm ok with paying more for a PMS where I can utilize all of its functions. It is also not compatible with my NEC phone system so I am losing out on telephone revenue. I can install the phone software and then flip flop between the reservation system and the phone software and add the phone revenue but things always get missed and its very time consuming and not efficient. Ultimately I just want to be able to use all the functions. If its there and I can see it it should work. Its like providing a lamp with no bulb to my customers. ----- ### "Great PMS" — 5.0/5 > **Amu** | *30 mars 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It is intuitive easy to use and has everything I need. > > **Inconvénients**: The online booking engine is perfectly fine but it could be better ----- ### "Very Happy with Frontdesk Anywhere\!" — 5.0/5 > **Austin** | *25 novembre 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and has a lot of features and integrations that more expensive PMS systems do not have. > > **Inconvénients**: They are working on the reporting system in a newer version of the platform. > > It has been a great experience. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/84709/frontdesk-anywhere?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/84709/frontdesk-anywhere) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées