Frontdesk Anywhere

Frontdesk Anywhere

par Frontdesk Anywhere

Qui utilise Frontdesk Anywhere ?

Hôtels indépendants, motels, villages de vacances et groupes de gestion.

Description de Frontdesk Anywhere

Conçu et développé à San Francisco, Frontdesk Anywhere PMS est un logiciel web de gestion d'hôtels primé, dédié aux hôtels indépendants, aux groupes de gestion, aux villages de vacances et aux motels.
Ses fonctionnalités avancées incluent : gestion facile des réservations, reporting, réservations de groupe, moteur de réservation sans frais, gestion des recettes, intégration des cartes de crédit et intégration bidirectionnelle avec plus de 140 canaux de distribution et systèmes de réservation centralisés (GDS).
Voir les commentaires et commencer une version d'essai gratuite dès maintenant !

Informations sur Frontdesk Anywhere

Frontdesk Anywhere

http://www.frontdeskanywhere.com

Fondé en 2009

Prix de Frontdesk Anywhere

Frontdesk Anywhere n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Frontdesk Anywhere - Fonctionnalités

Logiciels de gestion hôtelière
Automatisation du marketing
CRM
Carte de fidélité
Comptabilité intégrée
Gestion de la maintenance
Gestion des employés
Intégration GDS et OTA
Point de vente (PDV)
Pour locations saisonnières
Prise en charge de plusieurs établissements
Propriété unique
Réservation en ligne
Séjour prolongé
Traiteurs
CRM
Gestion des promotions
Gestion des réservations de chambres
Gestion des taux
Notes de réservation
Réservation d'activités
Réservation de tiers
Réservations de groupe
Support client

Avis sur Frontdesk Anywhere

Afficher 5 avis sur 119

Note globale
4,4/5
Facilité d'utilisation
4,5/5
Service client
4,5/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,4/5
Utilisateur vérifié
Host 1
Construction, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/12/2018

"Host Team for Del Webb at Dove Mountain"

Commentaires: I am grateful for the technical support provided by India. She was patient and understood how to listen and help me make multiple rate adjustments from 2018-2019 and rally saved the Dove Mountain Hostess Team a lot of time. I wish all your technicians a "Happy New Year!" Enjoy the holidays with your families.

Avantages: Front Desk Anywhere is an efficient and user friendly software. I appreciate the technical support.
The more familiar one is with the software the easier it is to make adjustments. Your technicians are most appreciated for their depth of knowledge of how the software works.

Inconvénients: I have no complaints to make. I look forward to the up-dated software.

  • Provenance de l'utilisateur 
  • Publié le 18/12/2018
Dorn K.
Reservations Manager
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/02/2020

"Best and very flexible "

Commentaires: This system is adapted to the new technologies and productivity.

Avantages: I could work anywhere and anytime. Help to reduce human work and more productive.

Inconvénients: Some functions not full and delays some of hotel required to changed

  • Provenance de l'utilisateur 
  • Publié le 24/02/2020
Steve G.
Owner
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/06/2020

"Front Desk Anywhere works for us!"

Avantages: The software works well, was relatively easy to integrate with our website for online bookings and also with Expedia for direct bookings from them and Tripadvisor. It's easy to make multiple prices for various dates, Christmas, summer, rainy season, etc.

Inconvénients: It would be nice to have different language support in the admin section. We operate in Costa Rica where the local language is Spanish, and some of our employees struggle with it a bit.

  • Provenance de l'utilisateur 
  • Publié le 18/06/2020
Nicki H.
General Manager
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 24/02/2017

"Has great potential"

Commentaires: I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK.
I decided on FDA. The sales team was helpful. I found it simple to use although I do think there is a lot of unnecessary "clicking" that goes on in order to complete certain transactions. I like that I could integrate with all of the OTA's I used and could manage the rates from one site. It did not take me long to get up and running and my staff caught on to the system quickly. Customer service responds quickly but I do feel like other reviewers that my issues are never resolved. Or they are resolved with the promise that they are "on it" or "looking into it".
I still cannot use the Work Order function. It will not let me update the status of a work order and then archive it.
I wish they had a "Today" button that would just take you back to the day you are on when you are processing future reservations.
I wish you could see your check outs for the day from the "reservation tape" view. Right now you either have to select the previous day or use the check out options. This could be solved by extending reservation out halfway through to the next day. This way you could see the check out and check in on the same day.
The reporting is terrible. Lodging Statistics Report doesn't even load. My bookkeeper can't ever reconcile as the number on the Trial Balance Report changes for the month she thought she already balanced. The last row of this report does not print out all on one sheet.
I am told there is new version of FDA but every time I have inquired about it the question virtually gets ignored. If there is....I want it. But I read in a response to another reviewer that there is one but it is only available to new customers??!!! This would be extremely disappointing. Why would you treat your new customers better than your existing ones. I'm ok with paying more for a PMS where I can utilize all of its functions.
It is also not compatible with my NEC phone system so I am losing out on telephone revenue. I can install the phone software and then flip flop between the reservation system and the phone software and add the phone revenue but things always get missed and its very time consuming and not efficient.
Ultimately I just want to be able to use all the functions. If its there and I can see it it should work. Its like providing a lamp with no bulb to my customers.

Avantages: User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site.

Inconvénients: Many functions don't work. The Work Order, Lodging Statistics Report and Trial Balance Report. If I see the report or the function it should work.
Apparently updated version is not available to existing customers. Please allow for telephone integration for in room phones!!!!

  • Provenance de l'utilisateur 
  • Publié le 24/02/2017
Amu D.
General Manager
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/03/2020

"Great PMS"

Avantages: It is intuitive easy to use and has everything I need.

Inconvénients: The online booking engine is perfectly fine but it could be better

  • Provenance de l'utilisateur 
  • Publié le 30/03/2020