---
description: Spotler CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Spotler CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Spotler CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Spotler CRM](/software/88929/really-simple-systems-crm)

# Spotler CRM

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> Un CRM facile à utiliser qui vous aide à travailler plus intelligemment en gérant et en suivant vos leads et vos clients, le tout avec un service client exceptionnel.
> 
> Verdict: Rated **4.4/5** by 453 users. Top-rated for **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Spotler CRM ?

Petites et moyennes entreprises B2B.

## Quick Stats & Ratings

| Metric | Notation | Detail |
| **Note globale** | **4.4/5** | 453 Avis |
| Simplicité | 4.5/5 | Based on overall reviews |
| Support client | 4.6/5 | Based on overall reviews |
| Rapport qualité-prix | 4.6/5 | Based on overall reviews |
|  Fonctionnalités | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Spotler

## Commercial Context

- **À partir de**: 17,00 $US
- **Type de licence**:  (Free version available) (Essai gratuit)
- **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Available Countries**: Afrique du Sud, Australie, Canada, Guernesey, Irlande, Jersey, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis, Île de Man

##  Fonctionnalités

- Actions découlant d'un événement
- Analyse des campagnes
- Analyse prédictive
- Analyse visuelle
- Automatisation des processus et flux de travail
- Automatisation du marketing
- Base de données de clients
- CAN-SPAM Compliance
- CRM Integration
- Campagnes de drip marketing
- Campagnes multiples
- Définition des priorités
- Fonctions pour secteur de l'assurance
- For Financial Institutions
- Formulaires en ligne
- Gestion de la communication
- Gestion des abonnés
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des canaux
- Gestion des clients
- Gestion des contacts
- Gestion des documents
- Gestion des donateurs
- Gestion des flux de travail
- Gestion des leads
- Gestion des listes d'appels
- Gestion des performances
- Gestion des tâches
- Gestion du pipeline de ventes
- Historique des clients
- Importation et exportation de données
- Marketing social
- Messagerie instantanée
- Mobile Optimization
- Notes et commentaires
- Outils de collaboration
- Pages de renvoi et formulaires web
- Personnalisation
- Planification
- Planification des campagnes
- Planification des campagnes
- Rapports de ventes
- Recherche/Filtre
- Segmentation de la clientèle
- Suivi de l'engagement
- Suivi des clients
- Suivi des conversions
- Suivi des e-mails
- Tableau de bord d'activités

... and 45 more features

## Integrations (28 total)

- ActiveCampaign
- Calendly
- Campaign Monitor by Marigold
- Constant Contact
- Dropbox Business
- Gmail
- Google Docs
- Google Drive
- Google Sheets
- Gravity Forms
- LeadGen App
- Leadinfo
- Mailchimp
- Meta for Business
- Microsoft Azure

... and 13 more integrations

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Logiciels CRM immobilier](https://www.capterra.lu/directory/30926/real-estate-crm/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Logiciels de CRM pour le secteur financier](https://www.capterra.lu/directory/30562/financial-crm/software)
- [Logiciels de CRM pour la construction](https://www.capterra.lu/directory/30657/construction-crm/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (716 reviews)
3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4446 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18761 reviews)
5. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Avis

### "Have tried numerous CRMs - RSS knocks it out of the park for us\!" — 5.0/5

> **Lori** | *10 mai 2023* | Divertissement | Recommendation rating: 10.0/10
> 
> **Avantages**: As the name implies, it's simple to use.  I like being able to add custom fields, ability to customize dashboard, integrating marketing automation with the CRM and being able to attach documents to the record.
> 
> **Inconvénients**: I would like to be able to add new job titles without having to leave contact creation and go into settings.  I would also like to be able to view Documents in a pop-up window without having to download it.
> 
> We were using CRMs that were overkill for our business purpose so we were excited to finally find one that was just right.  The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue.  Being on the west coast of the US, it was a bit of a challenge with the time zone differences, but I found that they were quick to respond and never went a full 24 hours without communication from them.  I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent\! If you are looking for a powerful, yet simple CRM for your organization I wouldn't hesitate to recommend Really Simple Systems\!

-----

### "Use of CRM" — 5.0/5

> **Diana** | *19 août 2020* | Pétrole et énergies | Recommendation rating: 7.0/10
> 
> **Avantages**: The most important things to me are:- tracking of emails with each customer, tracking of quotation/sales confirmations with each customer.  Checking where we are up to with opportunities.
> 
> **Inconvénients**: I have not used this with any other system, but I cannot fathom out the report side of things, but neither have I asked for help using it so far either.
> 
> When I have needed help with something I have had a quick and useful response very quickly.&#10;I find it easy to use for what I need.

-----

### "Reliable CRM system" — 3.0/5

> **Helen** | *30 mars 2022* | Édition | Recommendation rating: 7.0/10
> 
> **Avantages**: I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.
> 
> **Inconvénients**: That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.
> 
> In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.

-----

### "Easy to use and implement" — 5.0/5

> **Wendy** | *30 mars 2022* | Traduction et localisation | Recommendation rating: 8.0/10
> 
> **Avantages**: This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.
> 
> **Inconvénients**: Time will tell but at the moment it looks good.
> 
> I am currently working towards switching to Really Simple Systems CRM after a very successful trial. &#10;Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

-----

### "Good be incredible if I had the time\!" — 4.0/5

> **Alexandra** | *4 novembre 2022* | Événementiel | Recommendation rating: 5.0/10
> 
> **Avantages**: I love the company ethos and team - we have enjoyed their organized events.  It is well thoughout and could be an incredible tool in our business if we had the time to customize it\!
> 
> **Inconvénients**: I would like better integration with 3 party apps, i would like a paid for service that can customize our site to make it more tailored to us and i would like more customization in general
> 
> its taking too long to enter all details in and we need to spend a large amount of time tailoring it to what we need so we are not using it in the right way

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