Pour qui ?

drchrono serves small single provider practices and large medical group practices with multiple specialty customizations.

Notes moyennes

367 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de $199.99/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui, obtenez un essai gratuit
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • drchrono
  • http://www.drchrono.com
  • Fondé en 2009

En savoir plus sur drchrono Practice Management

DrChrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit DrChrono University.

drchrono Practice Management - Fonctionnalités

  • Dossiers patients
  • Gestion des assurances
  • Gestion des rendez-vous
  • Gestion des stocks
  • Suivi des rappels
  • Facturation des patients
  • Gestion des dossiers patients
  • Gestion des flux de patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des stocks
  • Photos avant/après
  • Planification
  • Portail des patients
  • Certifié ONC-ATCB
  • Codage E/M
  • Conforme HIPAA
  • Gestion des rendez-vous
  • Graphiques
  • Portail des patients
  • Prescription électronique
  • Reconnaissance de l'écriture manuscrite
  • Reconnaissance vocale
  • Utilisation significative certifiée
  • Avis de versement
  • Customizable Dashboard
  • Devis
  • Gestion de cabinet
  • Gestion des demandes de paiement
  • Gestion des réclamations
  • Historique des factures
  • Saisie de codes et de frais
  • Suivi de la conformité
  • Traitement des paiements
  • Vérifications d'admissibilité des patients
  • Conforme HIPAA
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation des patients
  • Gestion des réclamations
  • Gestion des stocks
  • Inscription de patients
  • Planification des médecins
  • Planification des patients
  • Portail des patients
  • Prescription électronique
  • Prise en charge de plusieurs bureaux
  • Prise en charge de plusieurs médecins
  • Vérification de l'admissibilité à l'assurance
  • Dossiers patients
  • Emplacements multiples
  • Facturation
  • Fonction de glisser-déposer
  • Gestion des non-présentations
  • Gestion des rendez-vous
  • Planification des gardes
  • Planification des installations
  • Planification des médecins
  • Planification des patients
  • Planification du personnel
  • Portail libre-service
  • Rendez-vous récurrents
  • Alertes cliniques
  • Annulation d'ordonnance
  • Autorisation préalable électronique
  • Base de données de référence sur les drogues
  • EPCS
  • Gestion de formulaire
  • Gestion des recharges
  • Historique des médicaments
  • Renouvellement d'ordonnance
  • Cabinet de plusieurs praticiens
  • Chat et messagerie
  • Conforme HIPAA
  • Conférences vidéo
  • Gestion de cabinet
  • Gestion des files d'attente de patients
  • Planification des rendez-vous
  • Prescription électronique
  • Rappels de rendez-vous
  • Télépsychiatrie
  • Dossiers patients
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des exercices
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Plans de traitement
  • Suivi des activités
  • Évaluations
  • Certifié par le dossier médical partagé
  • Dossiers patients
  • Facturation
  • Gestion des comptes patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Évaluations des résultats
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Notes SOAP
  • Planification
  • Portail des patients

Logiciels similaires

Avis les plus utiles sur drchrono Practice Management

Great Foundation, Good value - Feedback is not heard

Traduire avec Google Translate Publié le 24/05/2018
Michael A.
Director of Operations
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : asdf
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
2 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: Web interface is very good, particularly with the introduction of advanced task management. Easy to track electronic communication. Appointment templates are very helpful. App interface is great for physicians, but limited since it requires an iPad. Ideally, our Doctors could use a Surface device and have access to app interface and web interface as there are benefits to each interface. Billing Team - staff and support is rock solid. Responsive, polite and respectful of the importance of timely A/R processing and communication. By far, the Billing Team is the best representation of what DrChrono could be. The basic system is strong, robust and could be a truly excellent product with some relatively simple tweaks to managements attitude towards customer concerns.

Inconvénients: DrChrono does not have empathetic listening skills for business concerns, outside of the billing staff. Any and all criticism is dismissed and blamed on the user (see their responses to reviews here). Simple measures that would save their customers time and money (like a Windows app) are ignored. They act like Apple is their biggest customer (no Windows or Android support despite requests from clients). Support tickets are routinely closed prior to problem resolution. They do not allow you to call in to support for assistance, and often it seems like staff does not read the initial problem request as you have to repeat yourself 3-4 times (and get escalated) until you reach staff who can assist with anything beyond the most basic issues. Issues that impact ability to handle patient care or conduct business are not escalated appropriately. Even if a change they make to the system results in mission critical failures, there is no option to quickly escalate to an appropriate stakeholder at DrChrono. Simple requests, like customized disclaimers to limit legal liability when patients use the patient portal, are brushed off despite the risk to their clients.

Better than any other EHR I have ever tried

Traduire avec Google Translate Publié le 19/04/2017
Amanda P.
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I like that they pay attention to suggestions and they are VERY polite and courteous. They always have a very pleasant attitude, very optimistic and helpful. Whenever I am addressing a concern, I feel that they pay attention and try to solve it if they can.
The fact that they don't have a phone number doesn't concern me. My former EHRs DID have a phone number but you would wait on hold for 10 minutes before anyone picked up and then you'd just have to leave a message for the right person to call you back. DrChrono is very quick to respond to emails and it is about the same as if you had called them. Plus, when it is in email format, you can go back and see the answer to a question anytime because it is documented in email.

Avantages: To me, it is very straightforward and easy to use and navigate. If you are computer savvy, you could be up and running during the same week that you purchase this EHR. I like how the iPhone app DOES have a schedule for the day (despite what a previous review said) and it is super-easy to take pictures of insurance cards and pictures of the patient or their problems. The fact that it is cloud based is nice because I can operate it in the 35 different nursing homes where I practice. I have used 3 other EHRS before (OfficeMate, My Vision Express, and Crystal PM - for optometry) and they all had less capabilities than DrChrono. The ease of e-prescribing and e-faxing is also wonderful, and the claim filing is much easier than with the other EHRs.

Inconvénients: There are some glitches in the software. For example, billing for a self-pay item is tedious and time consuming and if you accidentally enter the wrong amount as what the patient paid and have to change it later, the computer can't handle the change and gets everything mixed up and says the patient has a credit when the patient does not have a credit. Sometimes you just have to delete everything and start all over if you come across a billing glitch like that.

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