--- description: ECP : qu'en pensent les utilisateurs ? Lisez les avis clients sur ECP, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour aide à domicile](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.lu/software/90493/ecp Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/90493/ecp?page=2) > Une solution logicielle web abordable et indépendante de toute plateforme, adaptée aux besoins des services d'aide à domicile de toutes tailles. > > Conclusion : 171 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ECP ? Pharmacies, aides à domicile, soins de la mémoire, programmes de vie autonome, centres de rééducation, garderies et logements collectifs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 171 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Extended Care Professional - **Pays**: East Troy, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données sur les médicaments - Communications avec les patients - Distribution de leads - Dossier médical informatisé et partagé - Facturation - Facturation médicale - Fonctions pour soins longue durée - Gestion de la communication - Gestion de la conformité - Gestion des campagnes - Gestion des contacts - Gestion des documents - Gestion des dossiers patients - Gestion des flux de travail - Gestion des incidents - Gestion des leads - Gestion des patients - Gestion des pipelines - Gestion des plans de soins - Gestion des rendez-vous - Gestion des tâches - Gestion des évaluations - Gestion du personnel - Gestion médicale - Graphiques - Génération de leads - Historique des factures - Historique des médicaments - Importation et exportation de données - Lead nurturing - Meal/Nutrition Management - Medication Management - Planification - Prescription électronique - Qualification de leads - Rappels - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de leads - Signature électronique - Soins gériatriques - Stockage de documents - Suivi de la conformité - Suivi des interactions - Suivi des statuts - Système d'intervention médicale - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (60 au total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... et 45 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour aide à domicile](https://www.capterra.lu/directory/10034/assisted-living/software) ## Catégories connexes - [Logiciels pour aide à domicile](https://www.capterra.lu/directory/10034/assisted-living/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels de CRM pour le secteur médical](https://www.capterra.lu/directory/30976/healthcare-crm/software) - [Facturation médicale](https://www.capterra.lu/directory/30026/medical-billing/software) - [Pharmacie](https://www.capterra.lu/directory/30593/pharmacy/software) ## Logiciels similaires 1. [Senior Living Core Platform](https://www.capterra.lu/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Therap](https://www.capterra.lu/software/124101/therap) — 4.7/5 (93 reviews) 3. [ShiftCare](https://www.capterra.lu/software/1016141/shiftcare) — 4.6/5 (145 reviews) 4. [Yardi Senior Living Suite](https://www.capterra.lu/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 5. [StoriiCare](https://www.capterra.lu/software/163319/storiicare) — 4.8/5 (48 reviews) ## Avis ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23 janvier 2013* > > **Avantages**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Inconvénients**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "So far so good\!" — 4.0/5 > **Talia** | *28 mai 2026* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Customer support has been fast, reliable, and friendly every time I have needed them. I am pleased with this program. It is easy to navigate. There are a few things that I would like to see in the future but overall this is a really great program to use\! > > **Inconvénients**: It makes you click to many "okay" boxes after you have clicked okay or complete. Kind of repetitive. I can't type in a medication and it show me a list of all residents that take that medication. I would love to have that. Sometimes I wish there were a way for me to see all resident instead of just one side at a time. There may be but I don't know about it if there is. > > I enjoyed the training in the beginning when we started using it. I do enjoy the check in's from the company to make sure all is still going well and answer any questions we may have. I enjoy the easy use of the product and easy navigation. ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2 juin 2026* | Hôpitaux et soins de santé | Taux de recommandation : 4.0/10 > > **Avantages**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Inconvénients**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "Highly Recommended" — 5.0/5 > **Jordyn** | *2 mars 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor information, tasks and reports to our company's needs, with easily some of the best customer support I've worked with. > > **Inconvénients**: I would love to see ECP add options for internal messaging and resident appointment tracking in the future\! > > Our agency has been an ECP customer for about 5 years now. We transitioned from paper documentation to ECP's EHR software relatively easily and the experience has overall been very positive. We have an established link with our preferred LTC pharmacy which has made everything so much simpler and safer\! ----- ### "Windsor at Ortega" — 4.0/5 > **Aina** | *28 mai 2026* | Eau/gaz/électricité | Taux de recommandation : 7.0/10 > > **Avantages**: Value for the money is good. Customer service is very quick to respond. Information documentation is very easy and manageable. Resident management is good. > > **Inconvénients**: More report options to run are what are needed. Not just the diet sheets and face sheet. If they could put an option to run a report of patient taking an insulin, antibiotics, and/or anticoagulants. Also, a report to run for diagnosis, who does or doesn't have it. The report to run for the doctors are very confusing. ----- Page : 1/8\ Suivant: [Page suivante](https://www.capterra.lu/software/90493/ecp?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/90493/ecp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées