--- description: Booker : qu'en pensent les utilisateurs ? Lisez les avis clients sur Booker, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booker - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour instituts de beauté](/directory/30028/salon/software) > [Booker](/software/90708/booker) # Booker Canonical: https://www.capterra.lu/software/90708/booker Page : 1/41\ Suivant: [Page suivante](https://www.capterra.lu/software/90708/booker?page=2) > Logiciel cloud de réservation en ligne, de planification, de point de vente et de marketing : tout ce dont vous avez besoin pour vous simplifier la vie. > > Conclusion : 981 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Booker ? Les salons et instituts qui souhaitent gérer et développer leur activité à l'aide d'une plateforme cloud simple, mais performante. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 981 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Playlist - **Pays**: San Luis Obispo, Cap-Vert - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 139,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Automatisation du marketing - Barcode/Ticket Scanning - Base de données de clients - Base de données de clients - Base de données des employés - Booking Management - Carte de fidélité - Changement d'équipe - Comptabilité - Comptes clients - Confirmations/Reminders - Contrôles/Permissions d'accès - Emplacements multiples - Facturation - For Barbershops - For Medical Spas - Gestion de la paie - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des employés - Gestion des présences - Gestion des remises - Gestion des rendez-vous - Gestion des stocks - Intégration de sites web - Logiciels d'expérience client - Mesure des performances - Paiements en ligne - Planification - Planification automatisée - Planification des rendez-vous - Planification en temps réel - Point de vente (PDV) - Pour salons de beauté et les spas - Rappels - Rapports de ventes - Rapports et analyses - Rendez-vous récurrents - Réservation en ligne - Signature électronique - Stratégie de marque personnalisable - Suivi du temps et des dépenses - Support client - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements - e-mail marketing ## Intégrations (7 au total) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) ## Catégories connexes - [Logiciels pour instituts de beauté](https://www.capterra.lu/directory/30028/salon/software) - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Planification](https://www.capterra.lu/directory/30087/scheduling/software) - [Logiciels de gestion d'affaires](https://www.capterra.lu/directory/30532/business-management/software) - [Logiciels pour centres de cure](https://www.capterra.lu/directory/30582/medical-spa/software) ## Logiciels similaires 1. [Calendly](https://www.capterra.lu/software/148036/calendly) — 4.7/5 (4140 reviews) 2. [Google Calendar](https://www.capterra.lu/software/213340/google-calendar) — 4.8/5 (4264 reviews) 3. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3649 reviews) 4. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1172 reviews) 5. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5757 reviews) ## Avis ### "Book It\!" — 5.0/5 > **Ashely** | *11 octobre 2018* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system. > > **Inconvénients**: The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue. ----- ### "Good, but expensive" — 4.0/5 > **Renata** | *5 octobre 2024* | Hôtellerie | Taux de recommandation : 4.0/10 > > **Avantages**: Very complete with so many features, marketing and reports. > > **Inconvénients**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it > > Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch ----- ### "Do Not Upgrade to Booker v2\!\!\!" — 2.0/5 > **Corinne** | *7 novembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 1.0/10 > > **Avantages**: The reports and ease of onboarding employees, setting security levels and booking appointments. > > **Inconvénients**: Once we moved to Booker v2, we found the software to be completely unusable. Constantly freezing, unable to check out clients without crashing, unable to view past transactions easily. Version 2 was completely unusable and we were told there was no way to return to version 1. We lost all of that data and ease of use. > > For many years Booker was a good, functional system. Version 2 was the worst. Not able to use to run the business. Had to leave the service and move to another scheduling company during our busy holiday system as we were losing revenue due to the issues and inability to check clients (who use credit cards) out\! System just kept crashing. Do not use Booker version 2\!\!\!\! ----- ### "Booker is great for a beauty service provider who is starting out" — 4.0/5 > **Jasmine** | *6 décembre 2022* | Santé, bien-être et fitness | Taux de recommandation : 5.0/10 > > **Avantages**: I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy > > **Inconvénients**: It wasn’t as advanced as other booking systems but was worth the monthly price > > I was happy with system. It helped keep my business organized ----- ### "Do Not be Swindled by Booker" — 1.0/5 > **Brandy** | *6 octobre 2023* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: The software keeps up with what rooms a service can be performed in as well as items that may be needed to complete a service, and that are available in limited quantity. They also recently came out with an AI receptionist feature for online booking. Which is why I switched over to them however non of the features work very well and with the credit card processing regularly not working I regret switching. They also flat out lied about the functionality of Booker to get me to sign a contract. > > **Inconvénients**: Their sales team is awesome but once you sign your contract, the customer service is garbage they do not care about you or the issues the software has and it is very apparent. Credit card processing is arguably, the most important aspect of any business and there’s is not working properly. It hasn’t been for years apparently, and they do nothing to fix it. > > Bookers sales team worked really hard to sell me on a contract and once it was signed the truth slowly came out. The features that I was promised do not work properly and the over all design \& functionality of the software are outdated and slow. ----- Page : 1/41\ Suivant: [Page suivante](https://www.capterra.lu/software/90708/booker?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/90708/booker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées